Dates: Jan. 10, 11, 17, 18, 24, 25, 31, Feb. 1, 8, 9, 2020
Overview
Lean Six Sigma is a two-stage approach which drives continual improvement in organizations and strives towards greater than 99% efficiency. Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach. This is an 80-hour course that provides a structured approach in defining Six Sigma Project and measuring opportunities, robust problem solving, use statistical tests to measure and improve processes and tools to sustain performance.
Course Outline
· INTRODUCTIONo Innovationo Lean Six Sigma Green Belt Introductiono What is Lean Six Sigma?· DEFINE PHASEo Voice of the Customero Project Definitiono Introduction to Process Mappingo Identifying Quick Winso Define Case Study· MEASURE PHASEo What to Measureo Data Collection Plano Operational Definitiono Sampling Overviewo Measurement System Analysiso Concept of Stability & Normality· MEASURE PHASEo Statistical Summarizationo Baseline Capability – Sigma Levelo Measure Case Study· ANALYZE PHASEo Process Analysiso Cause & Effect Diagramo Pareto Analysiso FMEAo Hypothesis testingo Correlation Analysiso Regression Analysiso Analyze Case Studyo Box Plot Analysis· IMPROVE PHASEo Solution Identificationo Implement Solutiono Evaluate resultso Improve Case Study· CONTROL PHASEo Standardize & Sustaino Improvementso Confirm Goal Attainmento Project Closureo Control Case Studyo Final Test
Who Should Attend
- Executives, Managers, Supervisors, Reports Analysts
What Will I Learn
A structured approach to opportunity identification and problem-solving
Performance data collection, baselining and analytics
Targeted interventions and improvement strategies
A standard approach to sustain performance and best practices
How Will I Benefit
Understand Lean Six Sigma Methodology and its application in your workplace
Institutionalize usage of Lean Six Sigma
Build a culture of excellence across the organization
Improve bottom-line performance indicators
Cash - Visa - MasterCard - American Express - Discover
The Will Call Booth at Highmark Stadium is located in between gates 3 and 4. Guests may pick up their pre-paid tickets on game day. This location is open 4 hours prior to kickoff. PROPER PHOTO IDENTIFICATION IS REQUIRED. Tickets will only be released to the person who purchased the tickets.
1-877-BB-TICKS (228-4257)
Box Office Hours Season Hours: 9am - 5pm, Monday - Friday 9am - 1pm, Saturdays before home games Open 4 hours prior to kick off on game days through the end of the 3rd Quarter Off Season Hours: 9am - 5pm, Monday - Friday For Buffalo Bills Tickets Only.
Available at the Box Office and through Ticketmaster. Phone #: 1-877-BB-TICKS (228-4257) https://www.buffalobills.com/tickets/policies
Course Description :
This 2-day course builds upon the DevOps fundamentals. The key focus of DASA DevOps Professional: Enable and Scale is on the four skill areas that have been defined by DASA and are required for successful DevOps results. The course helps you know why the four skills: courage, teambuilding, leadership, and continuous improvement, are the necessary skills for a DevOps environment.
DASA DevOps Professional: Enable and Scale is designed to provide the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions and role plays, the course will help you understand how to apply the necessary skills to practice DevOps.
Course Outline :
Course Introduction
Let’s Get to Know Each Other
Course Overview
Course Objectives
Course Agenda
Course Book
Group Discussions
Exam
Teambuilding
Design Teams:
Introduction to a DevOps Team
Characteristics of a DevOps Team
Boundaries for a DevOps Team
Build Teams:
Creating High Performance Teams
Feedback: Giving and Taking
Shared Responsibility and Accountability
Governance:
Governance on Three Levels
Governance Within a Team
Governance Between Teams
Governance Between Organizations
Scaling
External Suppliers
DevOps Leadership
Build Culture:
Create the Right Environment
Change the Habitual Behavior
Fail Fast to Improve
Maintain the Agile Soil
Create Purpose:
Know the Importance of Storytelling
Define the Purpose of Having a Purpose
Relate Alignment with Autonomy
Be a Servant Leader:
Give Control to the Team
Inspire and Support the Team
Make Your Own Leadership Manifesto
Focus on Success:
Customer Value and Team Success
Measure and Steer Value
Courage
Build Courage:
Importance of Courage
Out of Your Comfort Zone
Resilience
Courage in Relationship with Leadership and Feedback
Courage at the Team Level
Dealing with Failure
Think Different:
Think Different on a Day-to-day Basis
During Standups
Standup from Hell
10th Man Rule
Think Different in an Organized Way
Open Allocation Time
Guilds
Value - Customer Centric Action
Different Aspects of Value:
Customer Value
The Different ‘Voices’
Stakeholder Management:
Know Your Stakeholders
Categorize the Stakeholders
Combining Lean Startup and DevOps:
The Lean Startup Process
The Lean Startup Versus Chaos
Combining the Lean Startup and DevOps
The Power of Story Mapping:
Product/Service Development Approaches
Need for Story Mapping
Creating Story Maps
Continuous Improvement
Build Flow:
Build Optimal Flow
Multitasking and One Piece Flow
Little’s Law and Optimization of Process Lead Time
Valualize Flow
Flow and Resource Utilization
Types of Continuous Improvement:
Kaizen
Radical Change
Continuous Improvement Tools:
Kaizen Event
Value Stream Mapping
Visual Management
Retrospective
Daily Standup
Five Times ‘Why’
Exam Preparation Guide
Target Audience :
Individuals involved in IT development, IT operations, or IT Service Management
Individuals whose role are affected by DevOps and continuous delivery, such as:
DevOps Engineers
Product Owners
Integration Specialists
Operations Managers
Incident and Change Managers
System Administrators
Network Administrators
Business Managers
Automation Architects
Enterprise Architects
Learning Objectives :
At the end of this course, you will be able to:
Explain the importance of DevOps culture and the aspects that can influence it.
Explain why courage, teambuilding, leadership, and continuous improvement are required in a DevOps environment.
Explain why courage is essential to enable trust, honesty, and experimentation.
Identify and evaluate different types of behavior in a DevOps environment.
Recognize the signals indicating impediments and/or team dysfunctions.
Describe how to form good DevOps teams and assess their maturity.
List the effects of happiness and motivation on team performance.
Identify how leaders encourage feedback and transparency.
Discuss the factors that leaders can influence to build trust.
Explain how and why leaders promote a “Safe to fail” environment.
Analyze value streams to improve throughput and flow.
Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.
Course Agenda :
Day1
Module 01: Course Introduction
Module 02: Teambuilding
Module 03: DevOps Leadership
Module 04: Courage
Day2
Module 04: Courage (Contd.)
Module 05: Value - Customer Centric Action
Module 06: Continuous Improvement
Exam Preparation Guide
Who Can Attend?
Individuals involved in IT development, IT operations, or IT Service Management
Individuals whose role are affected by DevOps and continuous delivery, such as:
● DevOps Engineers
● Product Owners
● Integration Specialists
● Operations Managers
● Incident and Change Managers
● System Administrators
● Network Administrators
● Business Managers
● Automation Architects
● Enterprise Architects
American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue.
A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes.
Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information
Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed.
Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/
The Level 1 ISAK Anthropometry Course is designed for sport and exercise science students, nutritionists, sports rehabilitators or physiotherapists who need to carry out anthropometric profiling of clients.
Content
Whilst enrolled upon the course you will experience both practical and theoretical learning. Theoretical components of the course include topics such as anatomy, body composition and somatotype.
Practical application includes the measurement of a Restricted Profile (height, mass, eight skinfolds, five girths, two breadths) adhering to the standard required by ISAK. You will study how measures enable the monitoring of health and growth variables and calculation of somatotype.
More information
The course will run over 3 days from 09:00 – 17:30 (The course will finish at 16:00 on the Sunday). Full course fee is £400.
Full information about the assessment and entry requirements can be found on the website: http://www.stmarys.ac.uk/short-courses/isak-level-1-anthropometry-course.htm. Alternatively, contact us at shortcourses@stmarys.ac.uk or call 020 8240 4321 during office hours.
cash, visa, MC,
LOCATION : For the New Orleans Saints, Tulane University Football, and the Sugar Bowl, will call is located at Gate A, ground level on Poydras St. For any other event, Will Call is located at Gate F, second level up the ramp. HOURS : For New Orleans Saints 3 hours before the game All others 2 hours prior to the event.
(504) 587-3822 - General (504) 731-1700 - New Orleans Saints Ticket Office (504) 587-3805 - Parking (504) 587-3800 - Recording (504) 587-3663 - Switchboard
Mon-Fri 9:00am - 4:30pm
This is an accessible venue.