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New York Yankees v. Tampa Bay Rays * Pinstripe Pass

Due to government directives, Yankee Stadium is currently closed to the public. Continue to check https://www.mlb.com/yankees/fans/update for updated information including a Yankee Stadium Ticket Office reopening schedule.

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Los Angeles Lakers vs Sacramento Kings

Crypto.com Arena does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up. 213-742-7340 Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.

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"Exploration" Art Exhibit at BIG ARTS

Members of the Sanibel-Captiva Art League are proud to present their 45th Annual Juried Art Show (“Exploration”) in concert with the Art Council of SW Florida. This eclectic, multi-media exhibit will occupy the Dunham Family Gallery of BIG ARTS at 900 Dunlop Rd. in Sanibel, from December 17, 2020, through January 31, 2021. Hours for viewing are Tu-F, 10-4pm, and Sundays, 9-1pm. The gallery show will also be available as a virtual exhibit starting December 21, 2020. Each year, the Annual Juried Show features innovative art works with subjects both abstract and representational, covering themes both unusual and familiar. Working in a variety of media, including two- and three-dimensional pieces, some of the best artists in Florida have produced works to delight and intrigue the viewer. Plan to explore this exceptional exhibit of original art created by members of the San-Cap Art League and the Art Council of SW Florida. Educator, writer, popular presenter, juror and artist Barbara Anderson Hill is the judge for this show. A resident of Sanibel during the 1970s and 80s, Hill was one of the founders of BIG ARTS. She owned and operated a pottery school on the island and was adjunct professor at Edison Community College, now Florida Southwestern. Hill has held numerous key positions at art and cultural institutions including grants and major gifts manager for the John and Mabel Ringling Museum of Art, Sarasota, and executive director of the Edison-Ford Winter Estates Foundation, Fort Myers. For more information about “Exploration,” visit BIGARTS.org and SanCapArt.org.

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HDI Support Center Analyst 2 Days Training in Seoul

Course Description: Help desk professionals and support center analysts provide frontline support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction. HDI Support Center Analyst (HDI-SCA) training focuses on help desk strategies for effective customer service, emphasizing problem-solving and trouble-shooting skills, call-handling procedures, incident Management, communication skills, and an introduction to ITIL® Processes. Course Topics: Module 1 : The Evolution of the Support Center ●     The Evolution of the Support Center ●     The Role of the Support Analyst ●     The Support Center’s Role in the Business Module 2 : Strategic Framework ●     Strategic Perspective ●     Service Level Agreement ●     Standard Operating Procedures ●     Business Alignment Module 3 : Service Delivery Methods and Technology ●     Service Delivery Methods ●     Telephony Systems ●     Service Management Systems Module 4 : Support Center Processes and Operations ●     Best Practices for IT Service Management ●     ITIL Service Support ●     Security Management ●     Knowledge Management ●     Quality Assurance Module 5 : Call Handling Procedures ●     Total Contact Ownership ●     Procedures for Call Handling ●     Service Management Systems Module 6 : Communication Skills ●     Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Module 7 :  Problem-Solving and Troubleshooting Skills ●     Problem-Solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Customer Service Skills ●     Root Cause Analysis Module 8 : Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude ●     Managing Your Time ●     Managing Your Career  Learning Goals: ●     The Process of incident Management, from detection and recording to closure. ●     Critical thinking skills to resolve incidents quickly and consistently. ●     The importance of total contact ownership. ●     An awareness of the core help desk Processes and Best Practices used in service and support centers. ●     Valuable active listening skills and effective communication strategies. ●     Proven techniques for improving customer interactions. ●     Effective support center strategies for managing difficult customers.  Course Agenda: Day 1  Module 1 : The Evolution of the Support Center ●      The Evolution of the Support Center ●      The Role of the Support Analyst ●      The Support Center’s Role in the Business Module 2 : Strategic Framework ●      Strategic Perspective ●      Service Level Agreement ●      Standard Operating Procedures ●      Business Alignment Module 3 : Service Delivery Methods and Technology ●      Service Delivery Methods ●      Telephony Systems ●      Service Management Systems Module 4 : Support Center Processes ●      and Operations ●      Best Practices for IT Service Management ●      ITIL Service Support ●      Security Management ●      Knowledge Management ●      Quality Assurance Day 2  Module 5 : Call Handling Procedures ●      Total Contact Ownership ●      Procedures for Call Handling ●      Service Management Systems Module 6 : Communication Skills ●      Communication Process ●      Cultural Sensitivity ●      Vocal Elements ●      Active Listening ●      Incident Documentation ●      Writing Skills Module 7 : Problem-Solving and Troubleshooting Skills ●      Problem-Solving and Types of Thinking ●      Questioning Skills ●      Solve Incidents with IMPACT ●      Additional Customer Service Skills ●      Root Cause Analysis Module 8 : Maximizing Effectiveness ●      Your Customer’s Psychological Needs ●      Handling Conflict ●      Handling Difficult Customer Behaviors ●      Stress Management ●      The Power of a Service Attitude ●      Managing Your Time ●      Managing Your Career Who can Attend? ●     Frontline technical support staff who need to learn the critical steps required to effectively manage and prioritize incidents and reduce escalations, and who need to master the essential customer service skills required to manage difficult customers and improve overall customer satisfaction. ●     Individuals who are preparing for the HDI Support Center Analyst certification exam.

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Boston Celtics vs. Detroit Pistons

Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change This is an accessible venue.

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Startup Live Istanbul #4

REGISTER NOW... ... for our Startup Live event in Istanbul - Your chance to get feedback on your business and pitch in front of top industry leaders, investors, VCs, media representatives and an entrepreneurial audience of 100+ startup enthusiasts Not sure yet about an own idea but curious to learn what working in a startup really means? No matter if business pro, programmer, design enthusiast or marketeer - Join a project during our event and contribute with your skills & know-how!   —— THE PROGRAM ——× Day 1: Present your idea or get inspired & get the ultimate tools for the weekend× Day 2: Mentors are in the house! Get 1:1 feedback from keyplayers of the startup scene & refine your business model× Day 3: Master the Art of Pitching, convince our investors jury & win top-notch prizes!   —— ABOUT THE TICKETS —— Tickets include top mentoring, networking with international investors, passionate cross-national entrepreneurs and well-known people from the startup scene, a dedicated Art of Pitching Workshop, inspiring keynotes, valuable working documents, free catering for all days and a chance to win attractive prizes.  More Info:( www.startuplive.org)   ———————————————————————————————————— —— ABOUT STARTUP LIVE ——At Startup Live we believe our world faces challenges that can only be solved through innovative, entrepreneurial action. That’s why we are dedicated and passionate about empowering individuals, their ideas, and their organizations.Startup Live is a global community of entrepreneurial minds and startup stakeholders who support each other and grow together. We are hosting intense acceleration programs in over 40 cities bringing together early-stage entrepreneurs with successful local founders, innovators, educators and investors building tomorrow’s businesses.—— OUR VALUES ——We believe in enabling the right people at the right moment to change the world. We believe in true relationships and mutual support. We are truly passionate about helping founders, entrepreneurs and startups succeed.   ———————————————————————————————————— Visit Startup Live to learn more: www.startuplive.org Join our Facebook event to receive event updates ———————————————————————————————————— Terms of Participation Agreement: It is our job to provide you with an incredible networking and learning opportunity. Our intention is that you meet some amazing people that you might actually start a company with, build relationships with coaches, and learn from your peers. The event is intended to be a collaborative forum for sharing, learning, building, and having fun. As such, by registering as a participant, you acknowledge that any ideas shared by you or anyone else over the course of the event are contributions to the overall experience and community. If you as a participant are worried about someone stealing your ideas, please reconsider your participation in the event itself or simply refrain from sharing specifics about your idea. As a member of your startup community, you agree to be inclusive of any and all people and their ideas. You agree to act professionally, treat everyone with respect, and treat the event facilities with proper care. You agree that you are responsible for any accidents or damages that you cause. You also agree to not hold Startup Live, your local volunteer team, or any of the event supporters liable for any loss, damage, injury, or any other unforeseeable incident. By participating at the event, you grant Startup Live permission to capture photo/video of the event. You can find the exact legal terms on our website but to summarize, we want to share your success with the world. Refund Policy:  No refunds will be granted within 7 days of the event if food and drink have already been ordered. Apologies for any inconvenience this may cause. In case you pitched an idea and could not find team members or get enough votes to continue working on it over the weekend, we urge you to join another team. No refund possible.

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Monster Jam

Cash, Master Card, Visa, American Express, No Personal Checks Available at Home Plate Gate. Tickets that are at will call may be picked up two (2) hrs. before event time. Photo ID is required to pick p will call tickets. 714-634-2000 Contact Angel Stadium Ticket Office at 714-634-2000 for current hours Accessible seating is available to people with mobility disabilities that require accessible seating because of their disability at all price levels. This includes individuals who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis or Severe respiratory, circulatory, or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats. Individuals purchasing a ticket for an accessible seat may purchase up to three additional seats for their companions in the same row and that are contiguous with the accessible seat. If contiguous seats have already been sold and are not available, the Angels will offer other seats as close as possible to the accessible seat.

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New Jersey Devils vs. Pittsburgh Penguins

American Express, Visa, Mastercard, Discover Tickets purchased in person at the box office are sent via text message at the windows. (973) 757-6000 The Prudential Center Box Office is located inside the arena near the corner of Mulberry Street and Edison Place. Guests can enter from the corner of Mulberry Street and Edison Place, next to the Investors Bank Tower. The Box Office is open Monday through Friday: 11am to 5pm. We are closed each Saturday and Sunday, with the exception of an event on one of those days, in which case we will open at 11am. Please visit www.prucenter.com/box-office for more information, or adjusted hours. Accessible seating is available through Ticketmaster. Please visit ticketmaster.com to purchase accessible seating.

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Denver Broncos vs. Baltimore Ravens

Cash, Visa, MC, Discover and American Express only. Photo ID is required for all events. Tickets will only be released to the person whose name is on the envelope. Note: Broncos half-price tickets are only available via mobile delivery. There is no will call for half-price tickets. (720)258-3333 Denver Outlaws Information: 720-258-3600 8:00am-5:00pm Monday - Friday 9:00-End of half time on Game Day ADA seating may be purchased via Ticketmaster at Ticketmaster.com or by calling 800-745-3000. Limit of 4 ADA seats per customer. For ADA assistance/inquiries, please call 720-258-3337.

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