Cash, Visa, Mastercard, Discover, American Express.
Will Call windows open 90 minutes prior to the event and will remain open through the second period for Minnesota Wild games. Will Call is located in the main lobby of Gate 1 at Xcel Energy Center. Tickets are released only to the person whose name appears on the Ticketmaster account or will call envelope. No one will be given tickets designated for another person. Proper photo identification is required, and purchasing credit card, if applicable. A signature from the person authorized to pick up the tickets will be obtained at the time of pick up.
Box office phone: (651) 726-8240 Minnesota Wild group sales: (651) 222-WILD Group sales for other events: 651-312-3486 Box office fax: (651) 726-8246 Internet web site: www.xcelenergycenter.com Internet e-mail: info@xcelenergycenter.com
Regular Box Office Hours (September - April) Monday - Saturday: 10:00 AM - 6:00 PM Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only) Summer Box Office Hours (May - August) Monday - Friday: 10:00 AM - 6:00 PM Saturday & Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only) Based on the Xcel Energy Center event schedule, closing times may be extended. The box office may be closed on holidays.
Accommodations include accessible parking and drop-off areas, elevators, escalators, wheelchair accessible seating with excellent sightlines, accessible restrooms. ASL interpreters are provided upon advance request. Assisted listening devices are available, as well as Braille and large print programs upon request. There is elevator access to every level of the arena.
Cash, Visa, MasterCard, American Express, Discover
Location: Will Call location varies by event but will be distributed from Box office. Opens: 1 hour prior to event Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster order number in order to receive tickets.
904-630-3900
In Advance: Monday-Friday 10:00am-4:00pm Day of Event: Varies by Event
This is an accessible venue. For FSCJ events: Available thru box office 904-632-3373
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
Cash, Visa, AMEX, Mastercard
Will Call is located at the Arena Box Office windows, directly across from Customer Accommodations. On Event Day Will Call will open when the parking lot opens. On Game Day Will Call 5 hours before kickoff. A photo ID is required along with the credit card that was used for the ticket transaction
Raiders Box Office Numbers Oakland Raiders 1.800.RAIDERS
Box Office Hours HOURS OF OPERATION Monday-Friday 12pm-5pm Saturday - Closed Sunday - Closed unless Raiders Game Day Raider Game Day- 5 hours before kickoff – End of halftime
ADA Accessible seats are located throughout the stadium, for Non-Raider events please contact the Coliseum at 510-569-2121 For Raider games please contact the Raiders for information at 1.800.RAIDERS. Ramps are available to reach all three levels and there are elevators located on both the East Side (section 143) and the West Side (section 217) * There is no limit on the number of companions *