Get Ready for the Next Event. Look when it's starts

EXIN – ITSM-ISO/IEC 20000 Foundation 2 Days Training in Seoul

Course Description: The IT Service Management Foundation certificate describes the key information and concepts for IT Service Management based on ISO/IEC 20000 as well as its relationships with other areas of information Management. This Course builds the fundamental skills and knowledge enabling one to participate in organizational teams working within Service Management. Emphasis is on the service Management system (SMS) and service Management Processes, specifically the core concepts and basic terminology of IT service Management based on ISO/IEC 20000:2011. Course Topics: ●     Introduction ●     Core Concepts to IT Service Management ●     Process Model ●     Process Roles ●     Service (Management System) ●     Core Concepts of Quality Frameworks ●     PDCA ●     ITIL, COBIT, Six Sigma, CMMI, ISO 9001, ISO/IEC 27001 ●     ISO/IEC 20000-1:2011 ●     Certification ●     Compliance ●     Interested Parties ●     Service Management System ●     Governance ●     Documentation ●     Audits ●     Maintain and Improve ●     Design & Transition and Service Delivery ●     Design and Transition of New or Changed Services ●     Service Level Management ●     Capacity Management ●     Information Security Management ●     Relationship Processes ●     Business Relationship Management ●     Supplier Management ●     Supply Chain Relationships ●     Resolution Processes ●     Incident and Service Request Management ●     Problem Management ●     Control Processes ●     Configuration Management ●     Change Management ●     Release & Deployment Management ●     Summary  Learning Goals: ●     Core concepts to IT Service Management ●     Core concepts surrounding quality frameworks ●     Management system for service Management ●     Core concepts of the Service Management System ●     Core concepts for service design and transition ●     Service delivery Processes ●     Relationship Processes ●     Resolution Processes and their relationships ●     Control Processes and their relationships  Course Agenda Day 1 ●     Introduction ●     Core Concepts to IT Service Management ●     Core Concepts of Quality Frameworks ●     ISO/IEC 20000-1:2011 ●     Service Management System Day 2 ●     Design & Transition and Service Delivery ●     Relationship Processes ●     Resolution Processes ●     Control Processes ●     Summary  Who can Attend? ITSM Foundation is intended for everyone playing a role or having an interest in IT service Management. Specific roles could include: managers, business and supervisory staff, team leaders, service designers, IT architects and/or planners, IT consultants, IT audit managers / auditors, IT security managers / officers, project/program managers, suppliers, Lead suppliers and sub-contracted suppliers, service provider customers

read more

Bilmed Networking

Bilkent Üniversitesi Mezunlar Derneği olarak düzenlediğimiz etkinliklere herkesi bekleriz.

read more

New York Yankees vs. Miami Marlins

CashVisaMasterCard Location: Box Office Window Opens: Spring Training: 2 hours before game Tampa Tarpons: 1 hour before game Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets. (813) 879-2244 During Spring Training ---------------------- Mon-Fri 9:30am-5:30pm Sat 10:00am-3:00pm Sun 10:00am-3:00pm Tampa Tarpons ---------------------- Mon-Fri 9:00am-5:00pm Sat (Gameday) 2pm -5th inning Sun (Gameday) 12pm- 5th inning Sat & Sun (No game) Closed Concerts/Other Events: TBA Regular Hours ------------- Mon-Fri 9:00am-5:00pm This is an accessible venue.

read more

Workshop Basic Internal Audit ISO 9001

Jadwal Workshop Basic Internal Audit ISO 9001 Jakarta, 12 Februari 2019 Jakarta,   9 April 2019 Jakarta, 18 Juni 2019 Jakarta, 20 Agustus 2019 Jakarta, 8 Oktober 2019 Jakarta, 17 Desember 2019 Internal Audit merupakan salah satu kunci untuk menjalankan system ISO 9001:2015 yang efektif dan meyakinkan adanya perbaikan yang berkesinambungan. Dalam hal ini WQA mengadakan Workshop Basic Internal Audit ISO 9001 untuk meningkatkan pemahaman dan kompetensi akan audit internal ISO 9001. Adapun Manfaat Dari Workshop Basic Internal Audit ISO 9001 ini. Mengembangkan dan merancang sistem manajemen mutu Meningkatkan kompetensi auidit secara personal Pokok Bahasan : Teknik dasar audit Persyaratan dalam ISO 9001:2015 Prinsip dan metodologi audit Kompetensi yang dibutuhkan untuk menjadi Internal Auditor Pelaksanaan internal audit yang efektif Fasilitator : Pelatihan ini akan difasilitasi oleh tenaga pengajar yang memiliki kompetensi dalam menerapkan sistem manajemen dan berpengalaman sebagai auditor. Memiliki pengetahuan yang luas dibeberapa sektor. Dan sudah menjadi Lead Auditor yang diakreditasi oleh IRCA. Sertifikasi Workshop Bagi seluruh peserta yang telah mengikuti Workshop hingga selesai, mendapatkan penghargaan sertifikat dari WQA ASIA PACIFIC. Investasi Workshop Rp. 200.000/peserta Investasi ini termasuk : Coffee Break Training Material Seminar Kit Certificate (Certified by WQA ASIA PACIFIC) Pembayaran Transfer BCA No Rek. 217 3126 069 A/N PT. INTRA ASIA WORLDWIDE Pembayaran paling lambat 3 hari sebelum acara di laksanakan, untuk konfirmasi pembayaran bisa mengirimkan bukti transfer ke info@wqa.co.id atau hubungi Hotline/Whatsapp +628111496821 Tempat Acara : WQA OFFICE – Graha ISKA 5th Floor, Jl Pramuka Raya No. 165 Central Jakarta, 10570 Indonesia

read more

Communication Skills 1 Day Virtual Live Training in Milan

Course  Overview: Communication skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world. Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques. You will dive deep into the all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life. Target Audience: There is no Eligibility Criteria for this training, anyone can attend this training Learning Objectives: Script yourself with clear, compelling and well-developed messages that reflect your thinking . Speak with vision and a logical structure that drives home your points. Answer questions confidently. Develop professional relationships and networks. Communicate with empathy and compassion . Inspire people by appealing to their emotions. Move from an informational to an inspirational and action oriented style when creating and delivering presentations. Integrate effective slides into your presentations. Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency. Prerequisites: There are no prerequisites for this course. Course Materials: Students will receive a course manual with presentation slides and reference materials. Examination: There is no exam. Technical Requirements: For eBooks: Internet for downloading the eBook Laptop, tablet, Smartphone, eReader (No Kindle) Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader) eBook download and activation instructions Agenda: The Science of Effective Human Communication Frames of Business and Communication Principles and Strategies for Effective Business Conversations Art of Giving and Receiving Feedback How to Listen Effectively and Accurately Science of Body Language How to look confident and charismatic Business Presentation Skills and Strategies Powerpoint Best Practices Principles and Techniques for Effective Written Communication How to write clear, concise and fast at the same time  

read more

Los Angeles Lakers vs New Orleans Pelicans

Crypto.com Arena does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up. 213-742-7340 Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.

read more

Safe Powerboat Handling

Saturday & Sunday, 9 am to 4 pmThis 14-hour hands-on, on-the-water course is for anyone who wants to learn how to safely operate a powerboat and improve their boat handling skills on actual boats. The US Coast Guard has approved this course and recognizes it as a standard in boat handling. Classroom sessions and on-the-water sessions totaling six to eight hours each, covering required education topics in which students learn: On-the-Water SessionsStarting proceduresDockingLeaving & returning to a slipClose-quarters maneuversAnchoringSteering a rangeProceeding to a destinationPerson in Water rescueEngine & electrical systems Classroom SessionsSafety, prep & weatherManeuvering conceptsRegistration & capacitiesEquipment requirementsPrep & fueling proceduresNavigation and rules of the roadAids to navigationEnvironmental regulations -------------------------------------- Prerequisites: noneAges 12-AdultCertification(s) Earned: US Powerboating Safe Powerboat Handling certificateCost: $500 which includes all books and materials needed

read more