The Emergency First Aid at Work – 1 Day course is HSE-approved and in line with the latest European and UK Resuscitation Council’s guidelines.
Upon the successful completion of the course you will achieve a First Aid at Work certificate which is valid for three years and you will be a first aider, able to take charge of an emergency situation should the need arise.
Content
Whilst enrolled upon the course you will learn basic lifesaving first aid and workplace health and safety regulations, which include the following topics:
The role of the first aider
Fainting
Managing an emergency
Health and safety (first aid) regulations
Communication and casualty care
Resuscitation (adult CPR)
Bleeding (minor and severe)
Seizures (adult)
Burns
Shock
Choking (adult)
Unconscious casualty
Full course fee is £95.
Full information about the assessment and entry requirements can be found on the website:http://www.stmarys.ac.uk/short-courses/basic-first-aid-course-1-day.htm. Alternatively, contact us at shortcourses@stmarys.ac.uk or call 020 8240 4321 during office hours.
Course Description:
Emotional intelligence describes the ability to understand one”s own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop your participants will gain a better understanding of self-management and self-awareness. This in turn will give them better insight and control over their actions and emotions. With a greater understanding of emotions your participant”s will experience a positive impact on their professional and personal lives.
Course Outline :
Module One : What is Emotional Intelligence
● Self Management
● Self Awareness
● Self Regulation
● Self Motivation
● Empathy
Module Two : Four Skills in Emotional Intelligence
● How to Accurately Perceive Emotions
● Use Emotions to Facilitate Thinking
● Understand Emotional Meanings
● Manage Emotions
Module Three : Verbal Communication Skills
● Focused Listening
● Asking Questions
● Communicating with Flexibility and Authenticity
Module Four : Non-Verbal Communication Skills
● Body Language
● The Signals You Send to Others
● It”s Not What You Say, It”s How You Say It
Module Five : Social Management and Responsibility
● Benefits of Emotional Intelligence
● Articulate your Emotions Using Language.
Module Six : Tools to Regulate Your Emotions
● Seeing the Other Side
● Self Management and Self Awareness
● Giving in Without Giving Up
Module Seven : Gaining Control
● Using Coping Thoughts
● Using Relaxation Techniques
● Bringing it All Together
Module Eight : Business Practices (I)
● Understand Emotions and How to Manage Them in the Workplace
● Role of Emotional Intelligence at Work
● Disagreeing Constructively
Module Nine : Business Practices (II)
● Optimism
● Pessimism
● The Balance Between Optimism & Pessimism
Module Ten : Making an Impact
● Creating a Powerful First Impression
● Assessing a Situation
● Being Zealous without Being Offensive
Module Eleven : Wrapping Up
● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations
Course Feature:
Learning Objectives :
● Understand Emotional Intelligence competency framework. ● Assess and understand current Emotional Intelligence level. ● Understand technique for being highly positive and energetic. ● Understand how emotions can influence thoughts, goals, relationships, decision making ability, etc. ● Undertsand importance of high expectations and pressure and how to go through it. ● Understand how to be emotionally strong person, who can handle emotions. ● Understand how to be a responsible person, who do not beleive in blame/complain. ● Understand techniques to develop your emotional intelligence on the job.
Certification:
Once after the training you receive course completion certificate from Mangates
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time.
This is an accessible venue.
The Box Office accepts Visa, Mastercard, Discover,cash and checks for family shows only.
Will Call tickets can be picked up after 6PM at the Box Office. Customers must present the actual credit card, a picture ID and the confirmation number.
(859) 233-3535
The Box Office hours are as follows: Monday through Friday - 10AM to 6PM Saturday & Sunday - Closed Day of show - 12PM until 1 hour after show time
Rupp Arena is handicap accessible. Seating is available at the Box Office and through Ticketmaster. For more personalized assistance please contact the box office at 859-233-3535. For University of Kentucky Basketball, call 800-928-2287.
cash, visa, mc, amex & discover - no checks
TO PICK UP Will Call -- you must present your confirmation number, a picture ID and the credit card used to purchase your tickets. You must wait 48 hours after ordering to pick up your tickets.
For NRG Stadium information 832-667-1400.
Monday-Friday 10am-5pm Saturday 10am-2pm. Hours subject to change.
Cash, Visa, MasterCard, American Express, Discover
Day Of Show: Location - TIAA Bank Field Box Office Hours - Varies per time of event The customer must present actual credit card, photo I.D., and Ticketmaster account confirmation number.
(904) 630-3900 (904) 633-2000 - Jacksonville Jaguars
HOURS FOR JACKSONVILLE JAGUARS In Advance: Location - TIAA Bank Field: Hours - Monday - Friday 9am-5pm. Day Of Show: TIAA Bank Field: Hours - varies per time of event FOR ALL OTHER EVENTS: Jacksonville Veterans Memorial Stadium opens Mon-Fri 10am-5pm.
The stadium is an accessible venue.