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COMUNICAZIONE STRATEGICA - ROMA

L’arte di vincere senza combattere… “Le parole giuste costano poco e valgono molto.”George Herbert  “Non è possibile non comunicare” è il primo postulato della pragmatica della comunicazione umana formulato da Paul Watzlawick. Proprio perché siamo “costretti” a comunicare, è meglio saperlo fare con consapevolezza, responsabilità, abilità e strategia in modo da usare al meglio la nostra comunicazione, anziché venirne usati. La COMUNICAZIONE STRATEGICA ci insegna, appunto, l’arte di VINCERE SENZA COMBATTERE, lavorando contemporaneamente su tre aspetti che molto spesso sono trascurati:– EFFICACIA;– EFFICIENZA;– ELEGANZA. Conoscere la comunicazione strategica ci permette di capire meglio i nostri interlocutori, di farci capire meglio da loro, di ridurre le conflittualità, di creare sintonia, di aumentare la nostra sfera d’influenza e le nostre capacità di persuasione. Scopriremo l’importanza delle domande, delle parole da scegliere, dei silenzi, degli sguardi, delle parafrasi e degli stratagemmi comunicativi per usare la comunicAZIONE in modo da aumentare il carisma personale e la propria forza comunicativa: impareremo ad AGIRE LE PAROLE al meglio. Lavoreremo sui meta-messaggi, sui modelli e gli stili di comunicazione; scopriremo il potere delle domande strategiche, applicate a vari contesti: dagli ambiti performativi del Coaching, ai contesti persuasivi della vendita, dall’ambito educativo alle sue applicazioni nella leadership e nel team working. Ci concentremo sugli EFFETTI della Comunicazione, in modo da poterla agire al meglio in funzione degli effetti che desideriamo generare con la nostra comunicazione, strategicamente appunto. Tutti comunicano, pochi sanno farlo, pochissimi sanno farlo strategicamente. E noi impareremo a farlo. Le parole possono essere spade, scudi, finestre, porte o ponti, e dobbiamo imparare ad usarle, strategicamente, in ognuna delle loro possibili funzioni. L’obiettivo è usare la comunicazione umana, in tutte le sue forme, con consapevolezza e responsabilità, in modo che sia funzionale al raggiungimento degli obiettivi personali e professionali, e non un ostacolo. E ovviamente, studieremo la Comunicazione come strumento principale di Coaching, in ambito business, sportivo e life. “Le parole sono come pallottole.”L. Wittgenstein   In questo corso imparerai: Come acquisire un tuo stile comunicativo efficace ed efficiente. Come evitare gli errori più comuni nella comunicazione. Come stabilire facilmente un rapporto di fiducia e sintonia con i tuoi interlocutori. Come aggirare le difficoltà relazionali più comuni, grazie all’uso della parola. Come far tua l’arte del dialogo strategico. Come guidare con efficacia attraverso le tue parole. Come vincere senza combattere, ottenendo i tuoi risultati pur conservando intatta la relazione.   A chi si rivolge: A tutti coloro che credono nella possibilità di perfezionare il proprio modo di comunicare (con gli altri, ma anche con se stessi). A tutti coloro che a volte incontrano delle difficoltà nel farsi capire. A chi crede nel valore dell’ascolto e della condivisione di qualità. A chi già utilizza la comunicazione nella propria professione e a chi vuole acquisire competenze essenziali nelle relazioni d’aiuto (coaching, counseling, consulenza, psicoterapia e didattica).   Programma Tecnico-Didattico del Corso: Pragmatica della Comunicazione Umana Stili di comunicazione La struttura della Comunicazione Contenuto e Relazione Gli errori da evitare nella Comunicazione L'arte del Feedback (le 4 tipologie) L'arte del dialogo Domande Strategiche Parafrasi e Accordo Aforismi e Analogie Il processo dialogico a imbuto I canali della Comunicazione Comunicazione logica e analogica Comunicazione d'Impatto Comunicazione sintonica Comunicazione persuasiva I meta-Messaggi Stratagemmi Comunicativi L'Ascolto Attivo Sintonia ed Empatia Esercitazioni pratiche    FORMULA DI EFFICACIA DIDATTICA FYM 60% TEORIA 40% PRATICA Vai alla pagina web del corso: https://goo.gl/NrFEtj Scarica la brochure del corso: https://goo.gl/TCiV5v

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New York Knicks vs. Portland Trail Blazers

Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level

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Barcelona Taste Food Tour, Gothic Quarter // Wednesday, 26 February

The Gótico Tapas Tour takes you through Barcelona’s famous Gothic Quarter, in the Ciutat Vella (old city) – past Roman walls, alongside cathedrals, through precious plazas and, most importantly, in-and-out of small local restaurants that will leave you sated, jolly, and with a better understanding of local Catalan and national Spanish cuisine.  Gótico was our first tour, is our first love, and remains a great traditional option in Barcelona’s most historic setting.  First time in Barcelona?  This is the one for you!  The low-down on our Barcelona tapas tour This is not a historical walking tour with a snack at the end. Our 3 hour tour stops in 3 small food establishments, ranging from high-quality specialty shops to home-style tapas restaurants, each one with its own scrumptious specialties for you to taste. Your knowledgeable guide will safely lead you, all the while sharing stories about Barcelona life, food and history. You will enjoy all the cuisine, and, due to the small size of the group, you will also enjoy a more personal, relaxed experience. Our tour groups are typically no larger than 6; meaning we can discreetly visit venues loved by locals and genuinely enjoy each other’s company. Indeed, by the end of the night we usually feel we’ve made lifelong friends!

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Frozen (NY)

Cash, Visa, MC, Discover, American Express Available at Box Office during regular hours. Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY. There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.

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St. Louis Blues v Anaheim Ducks

Box Office Accepts Cash, Money Orders, MasterCard, Visa, American Express, Discover and Diners Club Card. Customer must present actual credit card used to place the order, the confirmation number and a photo ID. Tickets held at Will Call may be picked up beginning 2 hours prior to show time. See Miscellaneous Info section for phone numbers. Service Hours: The Enterprise Center Box Office is currently open Monday-Friday 10:00am-5:00pm. Short-term parking is available in front of the building, or in the garage attached to Enterprise Center. Enter the garage from Clark Avenue or 16th Street. Cash is accepted. Checks and credit cards are not accepted for garage parking. DOORS OPEN: -60 minutes prior to game time for Blues -Other events vary by show PERSONS WITH DISABILITIES: Please call Enterprise Center at (314)622-5420 to reserve seats. To arrange seating for a group with special needs, please call Enterprise Center Group Sales at (314) 622-5454. SEATING: Enterprise Center has an ample number of reserved seats for guests with disabilities dispersed throughout the plaza, club, mezzanine and penthouse levels as well as the event level for concerts. One companion seat is available for each seat reserved for a guest with a disability. These seats are provided in a wide variety of price ranges for all events. All seats for guests with limited mobility have been selected to allow convenient entry and exit, as well as for accessibility to restrooms and concession stands. In addition, Enterprise Center's private suites, club seats and private restaurant are accessible to guests with disabilities. TICKET SALES: Tickets to Enterprise Center events are sold to persons with disabilities on a first-come, first-serve basis. When purchasing tickets, please inform your ticket seller about any needs that may require accommodation, including companion seating or use of a service animal.

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