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Minnesota Wild vs. Pittsburgh Penguins

Cash, Visa, Mastercard, Discover, American Express. Will Call windows open 90 minutes prior to the event and will remain open through the second period for Minnesota Wild games. Will Call is located in the main lobby of Gate 1 at Xcel Energy Center. Tickets are released only to the person whose name appears on the Ticketmaster account or will call envelope. No one will be given tickets designated for another person. Proper photo identification is required, and purchasing credit card, if applicable. A signature from the person authorized to pick up the tickets will be obtained at the time of pick up. Box office phone: (651) 726-8240 Minnesota Wild group sales: (651) 222-WILD Group sales for other events: 651-312-3486 Box office fax: (651) 726-8246 Internet web site: www.xcelenergycenter.com Internet e-mail: info@xcelenergycenter.com Regular Box Office Hours (September - April) Monday - Saturday: 10:00 AM - 6:00 PM Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only) Summer Box Office Hours (May - August) Monday - Friday: 10:00 AM - 6:00 PM Saturday & Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only) Based on the Xcel Energy Center event schedule, closing times may be extended. The box office may be closed on holidays. Accommodations include accessible parking and drop-off areas, elevators, escalators, wheelchair accessible seating with excellent sightlines, accessible restrooms. ASL interpreters are provided upon advance request. Assisted listening devices are available, as well as Braille and large print programs upon request. There is elevator access to every level of the arena.

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All Art Arizona 2020

This year’s All Art Arizona presents exciting work created by both well-known and emerging artists living in our own back yard, the state of Arizona.   This ten year tradition at Art Intersection highlights the breadth and diversity of art created by Arizona artists. The range of acceptable artwork encompasses sculpture, glass, photography, painting, ceramics, wood, printmaking, mixed media, artist books, and more.  All Art Arizona attracts artists, art collectors, and art lovers from all over the state to one of our best known exhibitions of the year. Visit the Art Intersection galleries, bring your friends and family, to enjoy this unique exhibition and range of art by Arizona artists.  As always, the exhibition is free and open to the public during business hours. While you are here, get involved by voting for the Viewer’s Choice Award, to be announced shortly after the exhibition closes. As always, the exhibition is free and open to the public during business hours. The number of guests in the galleries is currently limited to fifteen (15) at a time. Depending on traffic through the galleries, there may be a wait to enter.

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Workshop Basic Internal Audit ISO 9001

Jadwal Workshop Basic Internal Audit ISO 9001 Jakarta, 12 Februari 2019 Jakarta,   9 April 2019 Jakarta, 18 Juni 2019 Jakarta, 20 Agustus 2019 Jakarta, 8 Oktober 2019 Jakarta, 17 Desember 2019 Internal Audit merupakan salah satu kunci untuk menjalankan system ISO 9001:2015 yang efektif dan meyakinkan adanya perbaikan yang berkesinambungan. Dalam hal ini WQA mengadakan Workshop Basic Internal Audit ISO 9001 untuk meningkatkan pemahaman dan kompetensi akan audit internal ISO 9001. Adapun Manfaat Dari Workshop Basic Internal Audit ISO 9001 ini. Mengembangkan dan merancang sistem manajemen mutu Meningkatkan kompetensi auidit secara personal Pokok Bahasan : Teknik dasar audit Persyaratan dalam ISO 9001:2015 Prinsip dan metodologi audit Kompetensi yang dibutuhkan untuk menjadi Internal Auditor Pelaksanaan internal audit yang efektif Fasilitator : Pelatihan ini akan difasilitasi oleh tenaga pengajar yang memiliki kompetensi dalam menerapkan sistem manajemen dan berpengalaman sebagai auditor. Memiliki pengetahuan yang luas dibeberapa sektor. Dan sudah menjadi Lead Auditor yang diakreditasi oleh IRCA. Sertifikasi Workshop Bagi seluruh peserta yang telah mengikuti Workshop hingga selesai, mendapatkan penghargaan sertifikat dari WQA ASIA PACIFIC. Investasi Workshop Rp. 200.000/peserta Investasi ini termasuk : Coffee Break Training Material Seminar Kit Certificate (Certified by WQA ASIA PACIFIC) Pembayaran Transfer BCA No Rek. 217 3126 069 A/N PT. INTRA ASIA WORLDWIDE Pembayaran paling lambat 3 hari sebelum acara di laksanakan, untuk konfirmasi pembayaran bisa mengirimkan bukti transfer ke info@wqa.co.id atau hubungi Hotline/Whatsapp +628111496821 Tempat Acara : WQA OFFICE – Graha ISKA 5th Floor, Jl Pramuka Raya No. 165 Central Jakarta, 10570 Indonesia

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The Boys are back! 5ive/A1/Damage/911 (Usher Hall, Edinburgh)

The boys are back! Catch 5ive, A1, Damage and 911 at venues all over the UK in February and March, bringing you a hit-packed show of pop classics. Four acts, one unforgettable night! General Admission and VIP / Meet & Greet tickets on general sale Wednesday 10th April at 10am. ID may be required on entry as proof of purchase. Resales are strictly not permitted. The promoter reserves the right to void any tickets found on, or sold through any secondary resale sites.

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HDI Support Center Team Lead 2 Days Training in Seoul

Course Description: Support center team leads serve as the communication link between the team and the manager as well as the first point of internal escalation for the customer. HDI Support Center Team Lead (HDI-SCTL) training ensures that participants learn how to deliver exceptional customer support, promote Process improvement, coach for success, and take charge of the day-to-day operational activities of a team. This Course is designed for support professionals who need to develop fundamental Management and leadership skills. Course Topics: Unit 1 : Support Center Overview ●     The Evolution of the Support Center ●     The Role of the Support Center Unit 2 : Role of the Support Center Team Lead ●     The Role of the Support Center Team Lead ●     Effective leadership ●     Emotional Intelligence ●     Managing Relationships Unit 3 : Business planning and Strategy ●     Strategic Perspective ●     Building a Service and Support Strategy ●     Service Level Management ●     Standard Operating Procedures ●     Business Alignment Unit 4 : Support Center Processes ●     Best Practices for Support ●     Service Operation ●     Additional Processes ●     Knowledge Management Unit 5 : Support Delivery Methods & Technology ●     Support Center Infrastructure ●     Support Tools & Communication Channels ●     Service Delivery Methods ●     Cloud Services ●     Service Management Systems Unit 6 : Workforce Management & Training ●     Workforce Management ●     Sourcing and Recruitment ●     Training Unit 7 : Communication & Coaching ●     Communication Skills ●     Global Awareness ●     Managing Conflict ●     Coaching Unit 8 : Teamwork, Motivation, & Retention ●     Teamwork ●     Motivation, Rewards, and Recognition ●     Performance Management ●     Retention Unit 9 : Metrics and Quality Assurance ●     Metrics ●     Quality Assurance ●     Using Surveys ●     Performance Reporting ●     Promoting the Support Center  Learning Goals: ●     Essential team lead Management and leadership skills. ●     The importance of service level agreements, and operating level agreements. ●     The ITIL Processes of incident, problem, change, release, asset, and configuration Management ●     An overview of security Management and knowledge Management. ●     Strategies for managing conflict. ●     The essentials of people Management: hiring, scheduling, evaluating, and retaining employees ●     An eight-step method for effective coaching. ●     Proven team-building and motivational techniques. ●     Essential performance metrics and key performance indicators.  Course Agenda: Day 1 ●     Support Center Overview ●     Role of the Support Center Team Lead ●     Business planning and Strategy ●     Support Center Processes ●     Support Delivery Methods & Technology Day 2 ●     Workforce Management & Training ●     Communication & Coaching ●     Teamwork, Motivation, & Retention ●     Metrics and Quality Assurance  Who can Attend? ●     Technical support professionals who must understand support center Processes and Best Practices and master important daily functions like quality assurance monitoring, coaching, and escalation. ●     Individuals who are preparing for the HDI Support Center Team Lead certification exam.

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