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SAFe® DevOps 2 Days Training in Seoul

Course Description: This two-day course provides a comprehensive overview for understanding the DevOps competencies needed to accelerate time-to-market by improving the flow of value through the Continuous Delivery Pipeline. Attendees will map the current value stream through their delivery pipeline from idea to cash, and identify practices that will eliminate bottlenecks to flow.  The course will build an understanding of the complete flow of value from Continuous Exploration to Continuous Integration, Continuous Deployment, and Release on Demand. Attendees will explore SAFe’s CALMR (Culture, Automation, Lean, Measure, Recover) approach to DevOps, which helps create a culture of shared responsibility for the full spectrum of Solution delivery. It helps align people, processes, and technology throughout the organization to achieve faster time-to-market.  Attendees will leave with the tools they need to execute an implementation plan for improving their delivery pipeline, and the knowledge they need to support the plan. The course also prepares students for the optional SAFe® 4 DevOps Practitioner (SDP) certification exam.  Learning Goals: After attending the class, attendees should be able to:  ●      Understand the CALMR approach to DevOps, why it is so important, and be able to explain it to others ●      Understand the importance of continuous integration, continuous testing, and be ready to apply it ●      Apply the concepts of continuous security ●      Map their current delivery pipeline ●      Measure the flow of value through the delivery pipeline ●      Identify gaps and delays in flow ●      Improve the process of exploring customer needs ●      Improve the process of developing, building, and integrating continuously ●      Improve the process of continuously deploying to staging and production environments ●      Improve the release process ●      Execute an action plan for their DevOps transformation Topics: ●      Introducing DevOps ●      Mapping your Continuous Delivery Pipeline ●      Gaining alignment with Continuous Exploration ●      Building quality with Continuous Integration ●      Reducing time-to-market with Continuous Deployment ●      Delivering Business Value with Release on Demand ●      Taking action Certification: Becoming a Certified SAFe 4 DevOps Practitioner requires an exceptional range of skills and is a career path for many servant leaders. Certification includes:  ●      SAFe 4 Certified DevOps Practitioner PDF certificate ●      One-year membership to the SAFe Community Platform, which includes access to the SP Community of Practice ●      A variety of learning resources to support you during your SAFe journey Annual Renewal Certificates expire one year from the date the certification is earned. Renewal fee is $100 Who can Attend: Prerequisites:  All are welcome to attend the course without prior knowledge.  Who will benefit?  The following will benefit from this course: ●      All members of an Agile Release Train ●      Development Managers, Engineering Managers ●      Configuration Managers, Release Managers ●      Development Leads, Developers, UI/UX Developers ●      Infrastructure Architects, System Architects ●      Product Managers, Product Owners ●      System Administrators, DBAs, InfoSec ●      QA Managers, Testers ●      Release Train Engineers, Scrum Masters What Attendees Get  The class registration includes: ●      Attendee workbook ●      Preparation and eligibility to take the exam ●      One-year membership to the SAFe Community Platform ●      Certificate of completion ●      SAFe DevOps Practitioner certification upon passing of exam Attendees must attend both days of the course in order to qualify for the exam. Exam: ●Exam name – SAFe 4 DevOps Practitioner Exam ●Exam format – Multiple choice, multiple response ●Exam delivery – Web-based (single-browser), closed book, no outside assistance, timed ●Exam access – Candidates can access to the exam within the SAFe Community Platform upon completion of the SAFe 4 DevOps Practitioner course ●Exam cost – First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50. ●Exam duration – Once the exam begins, candidates have 90 minutes (1.5 hours) to complete the exam. ●Number of questions – 45 ●Passing score – 33 out of 45 (73% passing score) ●Language – English

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Menopause The Musical

Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS 702-693-6143 1-855-234-7469 Group Sales (20+) Opens one hour prior to the first show and closes a half hour after the last show. To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives

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YOTA // OYUN GÜNÜ (Ücretli)

Yota'da YENİ bir etkinlik!OYUN GÜNÜGünlük hayatın stresinden,aynılığından,sıkışmışlığından bıktıysanız Oyun Oynamak size iyi gelecek.OYNAMAK MUTLULUKTUR!Hem eğleneceğiniz,hem engellerinizi aşacağınız hem de yaratıcılığınızı ortaya çıkaracağınız bu etkinlikte an'da olma,dinleme,kabul,konsantrasyon,kendini bedensel ve sessel olarak kolayca ifade etme,spontan davranabilme becerilerini de farkında olmadan geliştireceksiniz.HAYDİ içindeki çocuğa izin ver!Yota Komedi Sahnesiİstiklal cad.Atıf Yılmaz sok. No16 kat 2 Beyoğluhttp://www.yotadogaclama.com/ulasim.php Katılım Ücreti: 50TL

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The Addams Family

The Addams Family Musical by Andrew Lippa, Marshall Brickman, and Rick Elice Directed by Rebecca Campbell October 9 November 8 Based on the popular family tv show, Addams Family is a kooky, spooky Halloween show perfect for the young and the young at heart. All your favorite characters are here and this time they sing!

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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FAPA Future Pilot Forum, Honolulu November 14, 2020

FAPA Future Pilot Forums(For Career Changers, Non-Aviation Separating Military Personnel & Students of All Ages): FAPA (Future and Active Pilot Advisors), the pilot career consulting company and its partner Delta Private Jets are ‘Building the Pilot Pipeline’ TM by inviting career changers and aspiring pilots of all ages – career changers, students and their families, non-aviation separating military personnel, and future pilots of all backgrounds – to FAPA Future Pilot Forums to learn about the pathways to a professional pilot career. School counselors are also encouraged to attend to also learn how to talk to students about professional pilot careers.  The FREE forums educate future pilots about pathways to professional pilot careers including information about scholarships, veterans' benefits, college choices, flight school options, an industry outlook and more. FAPA, Delta Private Jets and others will host pesonalized discussions for a personalized experience. Presentations start at 1 PM sharp and will conclude by 5 PM. All attendees should pre-register for free at FAPA.aero/FuturePilot. Delta Private Jets is FAPA's 2020 Future Pilot Forum Platinum Partners as well as Spartan College of Aeronautics and Technology at select events. Delta Private Jets will be recruiting at FAPA Pilot Job Fairs. Spartan will be recruiting at Pilot Job Fairs where they attend the Future Pilot Forum. Delta Private Jets will be giving presentations at all Future Pilot Forums which will be available by video in the FAPA.aero video library. Air Wisconsin, Piedmont Airlines and Envoy Air are past Platinum Partners. Their video presentations are also available in the video library.  FAPA is producing Pilot Job Fairs and Future Pilot Forums monthly around the country. To see a list of cities and events, please see below and visit FAPA.aero/FuturePilot. >Sign up for updates about Future Pilot Forums: FAPA.aero/FuturePilot/Subscribe>Download fliers, web newsletter graphics: FAPA.aero/event-graphics>See recent press at FAPA.aero/press>Read testimonials from past attendees

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HDI Support Center Analyst 2 Days Training in Seoul

Course Description: Help desk professionals and support center analysts provide frontline support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction. HDI Support Center Analyst (HDI-SCA) training focuses on help desk strategies for effective customer service, emphasizing problem-solving and trouble-shooting skills, call-handling procedures, incident Management, communication skills, and an introduction to ITIL® Processes. Course Topics: Module 1 : The Evolution of the Support Center ●     The Evolution of the Support Center ●     The Role of the Support Analyst ●     The Support Center’s Role in the Business Module 2 : Strategic Framework ●     Strategic Perspective ●     Service Level Agreement ●     Standard Operating Procedures ●     Business Alignment Module 3 : Service Delivery Methods and Technology ●     Service Delivery Methods ●     Telephony Systems ●     Service Management Systems Module 4 : Support Center Processes and Operations ●     Best Practices for IT Service Management ●     ITIL Service Support ●     Security Management ●     Knowledge Management ●     Quality Assurance Module 5 : Call Handling Procedures ●     Total Contact Ownership ●     Procedures for Call Handling ●     Service Management Systems Module 6 : Communication Skills ●     Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Module 7 :  Problem-Solving and Troubleshooting Skills ●     Problem-Solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Customer Service Skills ●     Root Cause Analysis Module 8 : Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude ●     Managing Your Time ●     Managing Your Career  Learning Goals: ●     The Process of incident Management, from detection and recording to closure. ●     Critical thinking skills to resolve incidents quickly and consistently. ●     The importance of total contact ownership. ●     An awareness of the core help desk Processes and Best Practices used in service and support centers. ●     Valuable active listening skills and effective communication strategies. ●     Proven techniques for improving customer interactions. ●     Effective support center strategies for managing difficult customers.  Course Agenda: Day 1  Module 1 : The Evolution of the Support Center ●      The Evolution of the Support Center ●      The Role of the Support Analyst ●      The Support Center’s Role in the Business Module 2 : Strategic Framework ●      Strategic Perspective ●      Service Level Agreement ●      Standard Operating Procedures ●      Business Alignment Module 3 : Service Delivery Methods and Technology ●      Service Delivery Methods ●      Telephony Systems ●      Service Management Systems Module 4 : Support Center Processes ●      and Operations ●      Best Practices for IT Service Management ●      ITIL Service Support ●      Security Management ●      Knowledge Management ●      Quality Assurance Day 2  Module 5 : Call Handling Procedures ●      Total Contact Ownership ●      Procedures for Call Handling ●      Service Management Systems Module 6 : Communication Skills ●      Communication Process ●      Cultural Sensitivity ●      Vocal Elements ●      Active Listening ●      Incident Documentation ●      Writing Skills Module 7 : Problem-Solving and Troubleshooting Skills ●      Problem-Solving and Types of Thinking ●      Questioning Skills ●      Solve Incidents with IMPACT ●      Additional Customer Service Skills ●      Root Cause Analysis Module 8 : Maximizing Effectiveness ●      Your Customer’s Psychological Needs ●      Handling Conflict ●      Handling Difficult Customer Behaviors ●      Stress Management ●      The Power of a Service Attitude ●      Managing Your Time ●      Managing Your Career Who can Attend? ●     Frontline technical support staff who need to learn the critical steps required to effectively manage and prioritize incidents and reduce escalations, and who need to master the essential customer service skills required to manage difficult customers and improve overall customer satisfaction. ●     Individuals who are preparing for the HDI Support Center Analyst certification exam.

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