Crypto.com Arena does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up.
213-742-7340
Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.
Cash, Visa, MC, Discover, American Express
Available at Box Office during regular hours.
Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY.
There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
This is just a pre-registration ticket. When the 20 tickets become available pre-registers will be notified 72 hours before the general public.
The Breakthrough Music Summit is for any artist that wants to have ultimate breakthrough in their career.This career & life changing event with former A&R Director, music industry success coach, and music business strategist will not only be a roadmap to further your career but in one night you will be able to break through the limiting beliefs and habits that have caused roadblocks in you achieving ultimate success in the music industry that you desire and deserve.This event is only available to the 20 artists that want to have breakthrough in their career. This won't be another boring conference or lecture. This is going to be a hands on meeting with the premier music business success and strategist coach Matthew Rix!
Matthew Rix inteoduction video on the Breakthrough Summit https://youtu.be/RTy54RzkWq0Matthew Rix has spent 20 years in the music industry in various job titles including being a senior A&R director, an A&R consultant, and regional promotions coordinator and for the past few years Matthew is the "go to" guy for artists. He's been called on to assist artist in the studio that are dealing with creative blocks (songwriting, artistic direction), negotiated record deals and his music business audio series "Mattrix Minute" had over 8.4 million sales and streams in 2014 alone from 38 different nations. Matthew's purpose with this event is taking your career from good to outstanding.This is not* Artist showcase* A&R audition*A mixerThis is for artists that want to find out how to take their career to the next level, whichever area that might be and receive the tools to achieve it.Each attendee will receive the following:*Entry into The Breakthrough Music Summit*Free copy of the soon to be released "7 Tips for unprecedented success" by Matthew Rix*One song submission to be featured on a special Mattrix Mixtape event compilation (And you get paid for every sale and stream on this compilation)*A private coach that will do follow up with you and help you with your compilation success.If you're ready for breakthrough then this summit is for you!
Course Description:
Mastering ITIL Intermediate Courses requires IT professionals to obtain great insight into the ITIL body of knowledge and to learn how to apply ITIL in real life. ITpreneurs’ blended Release, Control, and Validation (RCV) training Course uses an optimal mix of training methods to achieve this result in a way that is most convenient, effective, and economical to learners. Learners obtain the “knowing” component of the Course by completing 10 hours of self-paced eLearning in their own time and at their own pace. After completing the eLearning component of the Course, the program taps into the natural strengths of the classroom. In 2.5 days, learners are provided with a safe environment where they can learn to “apply” their knowledge through a combination of case studies, assignments, and role plays. Thinking beyond the traditional classroom “box” and presenting students with an optimal mix of Learning methods.
This ITIL Intermediate Course immerses learners in the practical aspects of the ITIL Service Lifecycle and Processes associated with the Release, Control, and Validation of services. The main focus of this Course is on the operational-level Process activities and supporting methods and approaches to executing these Processes in a practical, hands-on Learning environment.
Course Topics:
● Course Introduction
● Introductions
● Course Introduction
● Course Learning Objectives
● Unique Nature of the Course
● Course Qualification Scheme
● Service Transition
● Purpose and Objectives of Service Transition
● Scope of Service Transition
● Business Value of Service Transition
● Processes Within Service Transition
● Aspects of Developing Effective Service Transition Strategy
● Initiatives for Preparation of Service Transition
● Planning and Coordinating Service Transition Activities
● Providing Transition Process Support
● Generic Roles Involved in Service Transition
● Change Management
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Types of Change Requests
● Role of Change Models, Change Proposals, and Standard Changes
● Remediation Planning
● Main Activities, Methods, Techniques, and Relationship with RCV
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● Operational Activities of Change Management During the Service Operation Lifecycle Stage
● Managing Organization and Stakeholder Change as an Essential Part of Continual Improvement
● Service Asset and Configuration Management
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Main Activities, Methods, Techniques, and Relationship with RCV
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● SACM Activities Performed on a Daily Basis by Service Operation
● SACM Roles
● Release and Deployment Management
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Phases of Release and Deployment Management
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● Release and Deployment Management Activities and Service Operation
● Release and Deployment Management Roles
● Service Validation and Testing
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Main Activities, Methods, Techniques, and Relationship with RCV
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● Service Validation and Testing Management Roles
● Request Fulfillment
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Main Activities, Methods, Techniques, and Relationship with RCV
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● Request Fulfillment Roles
● Change Evaluation
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● Change Evaluation Roles
● Knowledge Management
● Purpose and Objectives
● Scope of the Process
● Business Value of the Process
● Policies, Designs, and Planning Considerations
● Triggers, Inputs, Outputs, and Interfaces with Other Processes
● Information Management
● Process Measurement
● Challenges and Risks
● Knowledge Management Activities and CSI
● Knowledge Management Roles
● Technology and Implementation Management
● Generic Requirements of Technology
● Evaluation Criteria for Service Management Tools
● RCV Practices for Process Implementation
● Challenges, CSFs, and Risks
● Planning and Implementing Service Management Technologies
● Technology Considerations
● Exam Preparation Guide
Learning Goals:
● Understanding Service Management as a Practice and the Principles, purposes, and Objectives of Service Transition.
● Knowing the important role of Release, Control, and Validation in service provision and understanding how the in-scope Processes interact with other Service Lifecycle Processes.
● Comprehending the activities, methods, and functions used in each of the Release, Control, and Validation Processes.
● Knowing how to apply Release, Control, and Validation Processes, activities, and functions to achieve operational excellence.
● Measuring Release, Control, and Validation performance.
● Understanding the importance of IT security and how it supports Release, Control, and Validation.
● Understanding technology and implementation Requirements in support of Release, Control, and Validation
● Comprehending the challenges, Critical Success Factors, and Risks related to Release, Control, and Validation.
Course Agenda:
eLearning
6 hours of self-paced, instructor-supported eLearning
Day 1
● Service Management
● Change Management
● Lunch
● Change Management
● Homework
Day 2
● Service Asset and Configuration Management
● Lunch
● Release & Deployment Management
● Service Validation and Testing
● Homework
Day 3
● Request Fulfillment
● Service Evaluation
● Knowledge Management
● Lunch
● Knowledge Management
● Technology and Implementation Considerations
● Homework
Day 4
● 4 hours of self-paced, instructor-supported eLearning
Who Can Attend?
The Release, Control, and Validation Capability Course will be of interest to:
● Individuals who have their ITIL Foundation certificate and want to purse the Intermediate and Advanced level ITIL certifications.
● Individuals and/or operational staff who require a comprehensive, practical under tanding of the Release, Control, and Validation Processes and how these may be used to enhance the quality of IT service support within an organization. For example, operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation, and Knowledge Management.
● IT professionals involved in IT Service Management implementation and improvment programs.
● Typical roles, including (but not restricted to) IT professionals, IT/business mangers, and IT/business Process owners, and IT practitioners.