412-642-1800
The Box Office will only be open on event days. Monday - Friday at 10am & Saturday - Sunday at 12pm. On an event day, the Box Office hours vary. Hours are subject to change as a result of event times, holidays or inclement weather. Please call 412-642-1800 for more information.
The Box Office accepts Cash, Visa, Mastercard, American Express and Discover.
Will Call is located at the theatre box office on Canal Street. Tickets held at Will Call can be picked up as early as two and a half hours prior to the event. The customer must present the actual credit card, photo I.D., and the confirmation number.
(504) 287-0351
Mon through Fri 12pm to 4pm excluding holidays
Cash, Visa, Mastercard, American Express, Discover, money order, check (no checks accepted within 10 business days of an event)
Located at dedicated Will Call windows at venue box office. Tickets available for purchase beginning 2 hours prior to event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
919-861-2300 Event Line 919-861-2323 Box Office
Mon-Fri 10am-6pm Sat 12pm-4pm Sun closed unless event is taking place, details below. Summer hours: Monday through Friday 12pm-5pm Will open at 10am if an onsale is scheduled. Closed Saturday and Sunday normally Only open on a Saturday or Sunday if an event or on sale is scheduled. Saturday morning on-sale schedule will be 10am - 1pm. On event days the box office will be open through the start of the event. On event Sundays it will be open 12pm through the start of the event. Box office is located at south end of building directly across from Carter Finley Stadium
Wheelchair accessible seating and mobility impaired seating are available in all levels of the arena and at all price levels. Lower level seating is located along sides and ends, club level seating is located along ends, and upper level seating is located along sides, corners, and ends. Sight and hearing impaired seating is available in the lower level corners.
This intensive accredited 5-day course is ideal for software testing professionals who are looking to take a more senior role. With plenty of practical exercises to reinforce a solid theoretical basis, it will help you to build on the knowledge and skills of Foundation Level and develop advanced skills to manage a test team and successfully deliver a software testing project.
This five-day course follows the ISTQB® Advanced Level Test Manager syllabus (which can be downloaded free of charge from the ISTQB® website).
Contents of days:
1st day
- Testing Process (Test Planning, Monitoring and Control; Test Analysis & Design; Test Implementation & Execution; Evaluating Exit Criteria & Reporting, and Test Closure Activities)
- Test Management in Context (Understanding Testing Stakeholders; Lifecycle Activities and Work Products; Alignment of Test Activities with Other Lifecycle Activities; Managing Non-Functional Testing; Managing Experience-Based Testing)
2nd day
- Risk-Based Testing and Other Approaches (Risk-Based Testing Techniques; Other Techniques for Test Selection; Test Prioritization and Effort Allocation in the Test Process)
- Test Documentation and Other Work Products (Test Policy; Test Strategy; Master Test Plan; Level Test Plan; Project Risk Management)
- Test Estimation
3rd day
- Defining and Using Test Metrics
- Business Value of Testing
- Distributed, Outsourced and Insourced Testing
- Managing the Application of Industry Standards
- Management of Reviews and Audits
4th day
- Defect Management (the Defect Lifecycle and the Software Development Lifecycle; Defect Report Information; Assessing Process Capability with Defect Reporting Information; revision period)
- Improving the Testing Process (the general Test Improvement Process; Improving the Testing Process with TMMi; Improving the Testing Process with TPI Next; Improving the Testing Process with CTP; Improving the Testing Process with STEP)
- Test Tools and Automation (Tool Selection; Tool Lifecycle; Tool Metrics)
5th day
- People Skills - Team Composition (Individual Skills; Test Team Dynamics; Fitting Testing Within an Organisation; Motivation; Communication)
All courses start at 9:00 and finish at 18:00, except for the last day which will finish at around 16:00. There will be a 1-hour lunch break, and short breaks for refreshment at regular intervals.
Paycom Center is a cashless venue. The Box Office accepts, Visa, MasterCard, American Express and Discover cards, as well as mobile wallet (Apple Pay, Google Pay) payments.
When purchasing tickets by phone or online, you may choose to pick them up at the Box Office Will Call window on the day of the show. Please be prepared to present the credit card used to purchase the tickets, as well as a photo I.D. Press and VIP tickets, or tickets left by a third party, may also be picked up at Will Call on the day of the event. A photo I.D. is required.
Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667)
Paycom Center's Box Office is located just off West Reno between the two main entrances on the north side of the arena. Currently, it is temporarily closed on non-event days. On event days, the Box Office is open at 12pm (noon) on Mondays-Saturdays, or four hours prior to the event time on Sundays. Some events may have additional hours.
Paycom Center meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. Up to three companion tickets may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to Paycom Center. Elevators: Elevators are located throughout the facility for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Paycom Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of Paycom Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Prairie Surf Studios. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout Paycom Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: Paycom Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.
MasterCard, Visa, Discover, Traveler's Checks, Cash, & American Express.
Pick up tickets one hour prior to show. Customer must present actual credit card used to place the order, the confirmation number and a photo I.D. Doors and plaza gates open 3 hours prior to event - seating gates - 2 hours prior to event. For non Eagles events - Will Call is on 11th St. facing the Wachovia Ctr. Will Call for the Lacrosse Event, May 28 - May 30, 2005 will be at the Chrysler Jeep Entrance/Main Ticket office.
General Info - 215.463.2500 Ticket Office - 215.463.5500 Accessible Seating - 215.463.5500
Monday - Friday 9am - 5pm Event Day - Remote ticket booth located 11th st. side of main parking lot. Non event day:Headhouse
Accessible seating is available in all levels. Limited accessible seating through Ticketmaster. Please call 215.463.5500 for accessible procedures.