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HDI Customer Service Representative 2 Days Training in Seoul

Course Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This skills-building and certification Course introduces the skills and techniques required to provide outstanding customer service and support.  HDI Customer Service Representative (HDI-CSR) training focuses on call handling Best Practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors.  Course Topics: Module1 : Your Role in the Support Center ●     Role of the Customer Service Representative ●     Support Center’s Role in the Business ●     Total Contact Ownership ●     Call Handling Procedures Module2 : Communication Skills ●     The Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Module3 : Problem-solving and Troubleshooting Skills ●     Problem-solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Strategies Module4 : Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude  Learning Goals: ●     How to assess customer business needs and exceed customer expectations. ●     Critical thinking skills to resolve incidents quickly and consistently. ●     Active listening skills and effective communication strategies. ●     How to identify and defuse challenging customer behavior. ●     An awareness of the core Processes and Best Practices used in service and support. Course Agenda: Day 1 ●     Module1: Your Role in the Support Center ●     Role of the Customer Service Representative ●     Support Center’s Role in the Business ●     Total Contact Ownership ●     Call Handling Procedures ●     Module2: Communication Skills ●     The Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Day 2 ●     Module3: Problem-solving and Troubleshooting Skills ●     Problem-solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Strategies ●     Module4: Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude Who can Attend? ●     Support professionals from customer service centers, call centers, and support centers who want to refine their communication skills and learn Best Practices that can help improve customer experiences. ●     Individuals who are preparing for the HDI Customer Service Representative Certification exam.

Hamilton (Touring)

The Box Office accepts American Express, Visa, Mastercard, Discover,cash and checks with proper ID. Will Call tickets can be picked up one hour prior to show. Customer must present the actual credit card, a picture ID and the confirmation number. Box Office for Whitney Hall at The Kentucky Center: (502) 584-7777. PNC Bank Broadway in Louisville(502) 584-7469 extension 7237 The regular box office hours for The Kentucky Center are Monday-Saturday 10AM-6PM Sunday 12PM-5PM The Drive-Thru is open Mon-Fri 11AM-6PM. On performance dates, the box office will reamin open until 1/2 hour after the scheduled performance time. PNC Bank Broadway in Louisville Office hours: Monday through Friday from 9:00 am until 5:00 pm NOTE: A Broadway in Louisville representative will not be present at the Center until an hour prior to show time. For Accessible Seating for any Broadway Theatrical performance at The Kentucky Center , please call 502-584-7777 Accessible seating contact PNC Bank Broadway Series: (502) 584-7469 extension 7237

The Weeknd - The After Hours Tour

Salt Lake City Summer League vs. Memphis Grizzlies

Cash, Visa, MC, AMEX and Discover. Avoid will call lines. Download the Utah Jazz + Vivint Arena app to easily purchase, transfer & sell tickets. Located at Main Ticket Office Will Call generally opens 2 hours prior to event time. Doors open for most events 1 1/2 hours prior. Vivint Arena (801) 325-2000 Utah Jazz (801) 325-2500 Open from 9:00am-5:30pm, Monday-Friday. Open Saturday and Sunday for scheduled events and on sales. Located on Northeast side of Arena (plaza level).

Minnesota Twins vs. Los Angeles Dodgers

WASHINGTON'S CULINARY FOOD/GOURMET PRODUCT FAIR EVENT 5,000 EXPECTED

 5,000 attended last year & we expect much more this year, June 9th. A CALLOUT TO ALL CULINARY ARTISANS & GOURMET FOOD PRODUCT MAKERS!!! This is ArtRave's second season, in coordination with Capital Pride, staging this very successful event at the ArtRave outdoor DuPont Venue. Like last year part of 15th Street with closed & a beer garden installed, with live entertainment & music. For this event, we will accept applications from food artisans operating from food trucks or tents. All ethnic menu's cold or hot. Desserts absolutely!! Fromm icecream to cupcake makers from gourmet popcorn to nuts & all types of gourmet products, including brand ambassadors. After just one posting 70% food artisans accepted!! Only $78 makes it affordable to everyone including newly emerging food artisans. Food artisans apply now WWW.artravedc.com

LA Clippers vs. Minnesota Timberwolves

Il carattere degli italiani | GIUSEPPE VERDI | con Corrado Augias

IL CARATTERE DEGLI ITALIANIUna produzione Editori Laterza GIUSEPPE VERDI L’Italia come passione Corrado Augias In tutta l’opera di Verdi (1813-1901) si ritrova la sua passione per l’Italia, passione che si trasforma – come avviene anche in Leopardi e Manzoni – nel racconto di uomini e donne in carne e ossa. I suoi personaggi incarnano nel tempo tutti i tratti del carattere italiano: il cinismo del duca di Mantova e la miopia d’animo di Alfredo, Rigoletto oppressivo e querulo e Riccardo, governatore saggio che si perde per l’amore di un’adultera. Corrado Augias, giornalista e scrittore FAQ Come raggiungo il Teatro con i mezzi pubblici o dove posso parcheggiare? MEZZI PUBBLICI M3 Crocetta – Tram 16, 24 – Bus 77, 94 PARCHEGGIO CONVENZIONATO Parcheggio del Centro (via Calderon de la Barca, 2):tariffa a forfait  € 4,50 per gli spettacoli serali (dalle ore 19.00 alla 01.00) e per quelli pomeridiani (dalle ore 14.30 alle 20.30).Il biglietto ritirato al parcheggio dovrà essere vidimato all’apposita obliteratrice posta in teatro, sul lato sinistro della cassa: solo così, al ritiro della vettura, verrà applicata la tariffa agevolata.Il pagamento (alla cassa manuale oppure a quella automatica) dovrà essere effettuato prima del ritiro della vettura. Come posso contattare il Teatro per eventuali domande? Contattando l’Ufficio Promozione del Teatro allo 02-55181362 o 02-55181377 - interno 2 (da lunedì a sabato, dalle ore 10.00 alle ore 18.30 - orario continuato) oppure via e-email a info@teatrocarcano.com. Devo portare le conferme d’ordine stampate per poter accedere allo spettacolo? È necessario portare le conferme d’ordine stampate in botteghino prima di accedere alla sala e convertirle con i biglietti con fila e posto assegnati. Le conferme d’ordine possono essere convertite solo il giorno stesso dello spettacolo a partire da un’ora prima dell’inizio. Il nome sulla mia conferma d’ordine o sulla registrazione non corrisponde al nome della persona che parteciperà, è un problema? Non è un problema.

Girls Aloud

There are no ticket sales available from Box Office. All bookings must be done online. Can be collected on the day of the event. The credit card holder MUST collect and sign for the tickets in person, and present both the card and Ticketmaster reference number. Letters of authorisation are NOT accepted under any circumstances. Any person collecting a ticket from The SSE Arena, Belfast Box Office must present: 1/ The card used to make the purchase OR if this is not possible. 2/ Valid government issued photo ID eg Driving License or Passport Failure to present staff with either of the above will mean that tickets will NOT be issued THERE ARE NO EXCEPTIONS UNDER ANY CIRCUMSTANCES Box Office will open 1 hour before doors on the day of an event (excluding Belfast Giants games) All main entrances to the building are accessible via flat or gently sloping pathways. Vertical access is provided principally by 3 twelve person lifts. The seating is contiguous, however as availability is limited these spaces are for one wheelchair user and one companion only to allow other wheelchair users access to these sections.

(Free MP3) Children with Artistic Talents | Mas Sajady Public Service Program*

(Faites défiler vers le bas pour la traduction française.) MAS SAJADY FREE EVENTS (Online) Mas Sajady Public Service ProgramChildren with Artistic Talents Saturday, 30th September3pm Paris / 6am PT / 8am CT / 9am ETYou may listen for yourself, or on behalf of a loved one.(Frequency infused MP3 replay details included with registration.) _______________________ Medihealing® – A combined meditation and healing that merges the benefits of mindfulness meditation with Pure Source healing frequency. Relax in a meditative state, sitting, standing or lying down, as Mas works on your frequency blueprint to raise your vibration and awaken your own power for self-healing and life transformation. _______________________ So many children come into this world overflowing with abundant, creative enthusiasm and the desire to express and share their unique lense through which they view the world. But with time, the linear, time-bound illusion of life can take hold, dampening their naturally curious and imaginative minds.In this inspirational public service medihealing, artistic talents will be enhanced by allowing children to maintain, develop and strengthen the individual, unique perspective underlying their creativity while freeing any limiting walls that may stand in the way of emotional and artistic expression. Join Mas as he helps children to refine and purify their divine connection by strengthening their relationship with Pure Source, allowing unencumbered artistic abilities to thrive and flourish.The talented child need not be present. You may “pull them in” by thinking of them during the meditation and then letting the thought go. Because Mas’s abilities transcend space and time, the willing spirit of the child will receive the full benefits as if they were present. The medihealing can also be played on a loop quietly in the background for maximum effect. _______________________ By registering for any of our events/products/services, you confirm you have reviewed and agreed to our Disclaimer, Legal Liability Waiver and Cancellation Policy. *************************** Les enfants ayant des talents artistiquesSamedi 30 Septembre à 15h (heure de Paris) Participation possible en personne ou en ligne Vous pouvez écouter cet événement pour vous-même, ou bien au bénéfice d’une personne proche. (Les fréquences seront contenues dans le fichier audio de l’événement, fourni aux personnes qui se seront inscrites). _______________________ Le Medihealing® – la combinaison d’une méditation et d’un soin qui rassemble les bénéfices de la méditation de pleine conscience et de la fréquence de guérison de la Source Pure. Détendez-vous dans un état méditatif, assis.e, debout ou allongé.e, pendant que Mas travaille sur votre schéma fréquentiel pour élever votre vibration et éveiller votre propre pouvoir d’auto-guérison et de transformation personnelle. De nombreux enfants naissent débordant d’un enthousiasme créatif et abondant, et avec le désir d’exprimer et de partager le point de vue unique qu’ils ont sur le monde. Malheureusement, progressivement, l’illusion linéaire et temporelle de la vie peut s’imposer à eux et saper leur esprit naturellement curieux et imaginatif. _______________________   Dans ce Medihealing® inspirant d’intérêt général, les talents artistiques seront rehaussés en permettant aux enfants de maintenir, de développer et de renforcer la perspective unique et individuelle qui sous-tend leur créativité, tout en les libérant des murs limitants qui pourraient entraver leur expression artistique et émotionnelle. Rejoignez Mas pour cet événement où il aidera les enfants à raffiner et à purifier leur connexion divine en renforçant leur relation avec la Source Pure, permettant ainsi à leur talents artistiques de se développer et de fleurir sans contrainte. L’enfant aux talents spéciaux n’a pas besoin d’être présent. Vous pouvez les « inviter » en pensant à eux pendant la méditation et en laissant ensuite aller cette pensée. Les capacités de Mas transcendent l’espace et le temps et l’esprit de l’enfant recevra les pleins bénéfices comme si il était présent. Le Medihealing® peut aussi être rejoué avec un effet maximum comme une musique de fond en boucle.

Panthers vs. Browns

Advance sales - Cash, Visa, MCGame days - Cash only Open 4 hours prior to game time. Located at box office-southeast corner PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. Carolina Panthers box office - (704) 358-7800 Open Mon-Fri 8:30am-5:30pm Opens 2 Hours Prior To Game Time Located at the Southeast corner between South and East Gates This venue is accessible.