The box office accepts Visa, MasterCard, American Express and Cash. Tickets held for willcall can be picked up on the day of the performance usually beginning 1 to 2 hours prior to showtime. The customer must present a valid form of identification, the actual credit card, and the confirmation number. (206) 682-1414 Monday-Friday 10:00am - 6:00pm.
read moreCourse Description : The IT4IT™ Foundation Course explains the key strategies and approaches for offering effective IT services. The Course introduces the IT4IT Reference Architecture, which is a standard reference architecture necessary for building and managing an efficient IT organization. The IT4IT Reference Architecture uses a value chain model, which highlights key streams of work that should be undertaken within IT to identify the activities that add value to organization’s business. This Course is interactive and thought provoking. The Course includes: Group discussions Practical “take-aways” Practice exam Course Outline : Module1: Course Introduction Module2: Introduction to IT4IT and The Open Group IT4IT Introduction IT4IT Context IT4IT IT Value Chain Module3: IT4IT Core IT4IT Core Overview Levels of Abstraction Module4: Strategy to Portfolio (S2P) Value Stream S2P Value and Stream: Scope and Objectives S2P Value and Stream: Phases and Activities S2P Value and Stream: Functional Component Review Module5: Requirement to Deploy (R2D) Value Stream R2D Value Stream: Scope and Objectives R2D Value Stream: Phases and Activities R2D Value Stream: Functional Component Review Module6: Request to Fulfill (R2F) Value Stream R2F Value and Stream: Scope and Objectives R2F Value and Stream: Phases and Activities R2F Value and Stream: Functional Component Review Module7: Detect to Correct (D2C) Value Stream D2C Value and Stream: Scope and Objectives D2C Value and Stream: Phases and Activities D2C Value and Stream: Functional Component Review Module8: Supporting Activities IT Value Chain: Supporting Activities Target Audience : The Course is aimed at business and IT Management and encourages interaction and the exchange of practical insights and approaches. The following IT professionals can consider taking this Course: IT Operations Manager Service Manager IT Auditor IT Security Manager Project Manager Process Manager Change Manager Problem Manager Incident Manager Service Level Manager Customer Support Technician Learning Objectives : Understand the basic concepts of IT4IT value streams and the IT4IT Reference Architecture. Define the key IT4IT Reference Architecture terminologies. Understand the IT4IT Certification program. Explain the key Objectives of four IT4IT value streams. Define the functional components of the four IT4IT value streams. Prepare for the IT4IT exam. Course Agenda : Day 1 Course Introduction Introduction to IT4IT and The Open Group IT4IT Core Strategy to Portfolio (S2P) Value Stream Requirement to Deploy (R2D) Value Stream Day 2 Request to Fulfill (R2F) Value Stream Detect to Correct (D2C) Value Stream Supporting Activities Exam Preparation Guide
read moreVisa, MasterCard, Amex, Discover, Cash TICKETS PURCHASED IN ADVANCE : Tickets may be picked up in advance beginning 48 hours AFTER THE PURCHASE at the Box Office(hours are Monday - Saturday 10am-5pm). - OR - Beginning 2 hours prior to show time tickets may be picked-up at the Box Office. --------------------------------------------------------- TICKETS PURCHASED ON THE DAY OF THE EVENT : Tickets purchased on the DAY OF THE EVENT may only be picked-up beginning 2 hours prior to show time at the Box Office. Please bring the actual credit card use to purchase the tickets, the confirmation number and valid photo ID. American Airlines Center charges a $5.00 per envelope fee for outside will call. This fee will be charged for all third party events. The fee will not be charged for Dallas Mavericks or Dallas Stars, suite holders or Platinum Club members. Box Office: 214.665.4797 Mavericks Group Sales (20 or more): 214.747.MAVS Event Line: 214.665.4200 Parking Hotline: 214.665.4700 Dallas Mavericks: 214.747.6287 Dallas Stars: 214-467.8277 The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage): Open for normal business hours Monday-Saturday 10:00am-5:00pm Closed on non event Sundays Box Office visitors should park in The Lexus Parking Garage during non-event hours. American Airlines Center Box Office Policy: Concert tickets are not available for purchase at the American Airlines Center box office on the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com or by phone at 800-745-3000. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center box office on the next business day that the box office is open.
read moreApple Pay, Visa, AMX, MC, and Discover. We do not accept cash or checks. WILL CALL LOCATION: SW Corner of Climate Pledge Arena on 1st & Thomas. WILL CALL OPENS: 2 hours prior to event time. DOORS OPEN: 1 hour prior to event time (Varies by Event). The Box Office is open 3 hours prior to the start of an event, located at the southwest corner of the Climate Pledge Arena Grounds at 1st & Thomas. It is open 2 hours prior to an event on Day Of Show for will call and sales for that day's performance only. We are a paperless venue and tickets will be sent via text. Parking - The 1st Ave N Garage is located 1 block south of Climate Pledge Arena. It is fully accessible with easy access to Climate Pledge Arena. Street parking & pay lots are also available but not as conveniently located. Drop Off - All Main Entrance doors to Climate Pledge Arena are accessible. The West entrance is the most convenient for drop off. 1st Ave N directly runs in front of the facility. Drop off location for the East entry is about 1/2 block away from Climate Pledge Arena at 2nd and Thomas. Entry - For most events, the West, South and East doors are open for entry.
read moreCash, AmEx, Visa, MC Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID. (212) 221-1211 Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
read moreCash, Visa, Mastercard, Discover, & American Express To pick up tickets, a valid government-issued photo identification is required. Hours: Monday - Friday / 9 a.m. - 3 p.m. and three (3) hours prior to any event. Location: On Church Street (north side of venue). Venue information : 407.440.7900 Groups Sales: Amway Center events: 407.440.7900 Orlando Magic games: 407.896.2442, select "2". Hours of Operation: Monday - Friday / 9 a.m. - 3 p.m. Summer and holiday hours may apply. Wheelchair accessible and companion seats are available at locations dispersed throughout Amway Center, offering guests the choice of an array of prices, amenities and lines of sight. Seating locations vary depending on particular events. It is important to indicate when buying tickets if you require wheelchair accessible seating. Service animals are animals individually trained to do work or perform tasks for the benefit of an individual with a disability. Guests with disabilities are welcome to bring their service animals inside the Amway Center. Service animals may not use additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating. Elevators : The Amway Center has fourteen (14) accessible public elavators available for all guests. Parking : Convenient accessible parking is located in the GEICO Garage, which is adjacent to the Amway Center and accessible via the pedestrian bridge on the Terrace Level (Level 3). Additional accessible parking is located in lot 9. There are also accessible parking spaces in surface lots and garages in the area surrounding the Amway Center. Visit amwaycenter.com for more information. Entrance : The Amway Center's main entrance is at the middle block of Church Street between Hughey Avenue and Division Avenue. Accessible entry is also available via the pedestrian bridge on the Terrace Level (Level 3).
read moreCash, Visa, MasterCard, American Express and Discover Policies for each event may be different. Generally event will call tickets may be picked up 90 minutes prior. (210) 207-3663 Regular hours - Mon-Fri 10:00am-5:00pm Event days - vary For accessible seating, please call (210) 207-3663.
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