Cash, VISA, MC, AMX, DSC 24 hours in advance from day of show.Cash only day of show. Customers may pick up their tickets at any window on day of show. (915) 533-9899 Monday – Friday 10am – 6pm Saturday 10am – 3pm
read moreAmerican Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue. A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes. Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed. Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/
read moreThe United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
read moreCash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
read moreCourse Description: Lean IT Foundation helps IT organizations to ensure that they provide their customers with the Best possible services. Through understanding customer value, the Processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®). This Course covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications. The primary purpose of the Course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the Learning outcomes of the Lean IT Foundation and describes the Requirements a candidate is expected to meet to demonstrate that these Learning outcomes have been achieved. Course Topics: Module1: Introduction ● Lean Principles: how these are related to one another. ● Waste: ability to identify types of waste within an IT organization or Process (TIMWOOD with Talent) ● The cost of poor quality and reasons for using Lean Principles to improve performance ● Types of activities: ability to define what IT activities fall into which category ● PDCA: ability to describe how the PDCA cycle works on the most basic level ● Relationship to other models and methods used within IT: understand where Lean IT differs from and complements other methods. The connection of Lean IT with IT service Management is specifically investigated. Module2: The Customer ● Types of customer value and the factors that influence customer value ● The link between the Voice of the Customer and Critical to Quality ● How to construct a Critical to Quality tree Module3: The Process ● Relationship of Process (Value stream) with the other Lean Principles ● The difference between Push and Pull systems ● The steps for creating a Value Stream Map, using SIPOC and Value Stream Map ● Waste in a Value Stream Map, ability to identify the symbols for the TIMWOOD waste ● Explain the SIPOC and VSM using IT examples e.g. SIPOC: Software development, VSM: High level Change Process (other examples are permitted) Module4: Performance ● Relationship of performance with the PDCA cycle ● The key aspects of a KPI ● Why time is the most important production factor within IT ● The relationship of PCE with VSM ● The role of skills and knowledge in ensuring performance Module5: Organization ● Why organizations need to be customer oriented ● What the goal is of a performance dialogue ● The use of each of the visual Management boards – day board, week board and Kaizen/improvement board Module6: Kaizen ● Which tools from the other dimensions are used in which phase of the DMAIC cycle ● Prioritization of improvement candidates through feasibility and impact in determining both which problems to solve with a Kaizen and which solutions to implement at the Improve step of the Kaizen Module7: Behavior & Attitude ● The difference between behavior and attitude ● The difference between traditional Management and Lean Management ● The behavior and attitude required for successful use of Lean ● Behavior and Attitude in relation to expectations surrounding a change in way of working Learning Goals: ● The Principles underlying the Lean philosophy ● The importance of understanding and delivering customer value ● The way Lean looks at Processes and the waste within them ● How to measure performance and the key determinants of performance ● What the organizational Requirements are when implementing Lean, including the use of visual Management tools ● Which behaviour and attitude is necessary for Lean to be successful within an IT organization ● The DMAIC problem-solving model ● How these Lean Principles can be applied within an IT organization Course Agenda: Day 1 ● Introduction of Lean ● The Customer ● The Process ● Performance Day 2 ● The Lean Organization ● Behavior and Attitude ● Problem Solving ● Wrap-up and Mock Exam ● Exam Who can Attend? Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification. IT professionals who are participating in or involved with lean projects.
read moreCash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
read moreApple Pay, Visa, AMX, MC, and Discover. We do not accept cash or checks. WILL CALL LOCATION: SW Corner of Climate Pledge Arena on 1st & Thomas. WILL CALL OPENS: 2 hours prior to event time. DOORS OPEN: 1 hour prior to event time (Varies by Event). The Box Office is open 3 hours prior to the start of an event, located at the southwest corner of the Climate Pledge Arena Grounds at 1st & Thomas. It is open 2 hours prior to an event on Day Of Show for will call and sales for that day's performance only. We are a paperless venue and tickets will be sent via text. Parking - The 1st Ave N Garage is located 1 block south of Climate Pledge Arena. It is fully accessible with easy access to Climate Pledge Arena. Street parking & pay lots are also available but not as conveniently located. Drop Off - All Main Entrance doors to Climate Pledge Arena are accessible. The West entrance is the most convenient for drop off. 1st Ave N directly runs in front of the facility. Drop off location for the East entry is about 1/2 block away from Climate Pledge Arena at 2nd and Thomas. Entry - For most events, the West, South and East doors are open for entry.
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