American Express, Mastercard, Visa, Discover and Cash
Must present credit card used in ordering and matching ID
901-525-3000 Box Office, Administrative offices 901-525-7800
Monday through Friday, 9:00-5:00 PM and two hours prior to show time on weekends.
Yes. Wheelchair accessible with companions
Orders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue.
To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service
The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.)
To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.
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The Box Office accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.
Will Call tickets can be picked up beginning 2 hours prior to the show.
Ohio Theatre Box Office:(614) 469-0939 CAPA Events: (614) 469-0939 Broadway Series Events: (614) 469-0939 BalletMet Columbus Events: (614) 229-4848
The Box Office hours at the theatre are: Monday through Friday from 9AM to 5PM Saturday from 10AM to 2PM Sunday - Open days of performances beginning 2 hours prior to show.
Phonic Ear listening devices for hearing impaired patrons are available at the box office for all shows. This is a free service. Broadway Series patrons interested in Audio-Described or Signed-Interpreted performances may call (614) 224-7654 for more information.
Cash, Visa, MasterCard, Discover, American Express
Will Call will open 3 hours prior to an event.
301-276-6000
Monday thru Friday..... 9am - 5pm Box office will open 3 hours prior to an event
For Accessible Seating please call (301) 276-6000
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
Cash, Visa, MC, Discover, American Express
Available at Box Office during regular hours.
Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY.
There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.