Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change
This is an accessible venue.
The PD Training Advanced Skills for Elite Personal Assistants (PA's) and Executive Assistants (EA's) training course provides personal and executive assistants with a clear understanding of the range of important functions they fill and exposes participants to the tools and techniques that allow them to be more effective in their role.
In this course, you will learn a range of practical skills and techniques that will empower you to portray professionalism in this supporting role and teach you a range of techniques that will improve your abilities - from arranging and controlling meetings, professional business writing skills, time management skills, managing upwards, social media management, handling commercially sensitive information and much more!
Our Advanced Skills for Elite Personal Assistants and Executive Assistants professional development training courses are available Australia-wide including Sydney, Parramatta, Melbourne, Brisbane, Canberra, Adelaide, and Perth or online.
See our Foundation Skills for Elite PA's and Executive Assistants Training Course
Learning Outcomes
After completing this course, participants will have learned to:
Adapt to the manager’s needs and style of working
Take initiative when needed
Develop social intelligence
Develop basic business acumen
Understand the importance of office management
Listen actively
Understand and use social media management
Handle difficult people and situations
Course Outline
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 1 The Advanced Elite PA and EA
Welcome
Role Defined
Competencies of an Elite PA/EA
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 2 Working with your Manager
LDP Review – Communication Evolution Tool
Ok So That’s Thinking and Doing…. How About Communicating?
Adjusting Your Style for a Better Approach:
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 3 Handling Difficult and Demanding People in the workplace
Four General Intents Shaping Behaviour
What Drives Behaviour
Coping Techniques for Difficult and Demanding Managers
7 Types of Difficult Managers and Colleagues to Manage
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 4 Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
Should I Negotiate or Say 'NO' to the Task
Should I Say 'YES' to the Person but 'NO' to the Task
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 5 Managing the Office
Delegation Below, Sideways and Upwards
10 Rules for Successful Delegation
1. Determine What Can be Delegated
2. Pick the Right Person
3. Explain Why You are Delegating
4. Be Specific be SMARTER
5. Set Them up for Success
6. Touch Base
7. Don’t Micromanage
8. Offer Feedback/Ask for Feedback
9. Say thanks – Be patient
10. Don’t over delegate
Delegating to Profiles
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 6 Social Media Management
9 Steps to Help You Manage Social Media
How Often:
Dealing with Negative Comments:
Do I Need to Check with Anyone?
If in Doubt, Don’t Post It!!!
Using Photos/Videos – rules
Sharing Information:
Engagement:
Monitoring:
Physical Posting vs Auto Posting:
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 7 Work – Life Balance
Distress versus Eustress?
Causes of Stress
4 Major Signs and Symptoms of Stress
Are you fueling the fire?
Control your Cortisol
Mindfulness
Reflection
Advanced Skills for Elite Personal Assistants and Executive Assistants - Lesson 8 Reflections
Create an Action Plan
Accountability
Cash, MasterCard, Visa and American Express.
Tickets held at will call can be picked up on the day of the performance at the box office beginning 2 hours prior to the event. The customer must present valid form of picture identification.
Box Office: (503) 797-9617. Group: 503-963-4400
Monday - Friday: 10am - 5pm Saturday and Sunday hours vary. Questions call 503 797 9617.
Visa, MasterCard, American Express, Cash, Discover
Please pick up tickets 1 hour prior to show. Customers must present photo ID, actual credit card used to purchase tickets and confirmation number.
(617) 259-3400 Skip the service fees. Buy tickets at the box office!
Monday through Friday 10AM to 5PM (non performance weeks) Open 2 hours prior to matinee on weekends and closes ½ hr after curtain. Open 10am until ½ hr after curtain on weekdays.
Accessible seating is sold on Ticketmaster. Sight impaired seating and hearing impaired seating, is handled through the box office only for these events.
GENERAL EVENTS: Cash, Visa, MC, Amex and Discover - UNIVERSOUL CIRCUS: Cash only - HURRICANE FOOTBALL at UM Box Office: Cash, Visa, MC, AMEX ($1 service charge on all tickets)
GENERAL EVENTS Location : Gate G Hours : 10am Miami Hurricanes Football : Gate F at the Stadium, 4 hours prior to Kickoff
(888) FINS-TIX for Miami Dolphins and General Events 1-800-GO-CANES for University of Miami Football 305-341-4701 for the Capital One Orange Bowl For Universoul Circus information 1-800-316-7439
GENERAL EVENTS Mon-Fri 8:30am-6:00pm Sat 10:00am-4:00pm University of Miami Football: 8:30am-5:00pm, Monday-Friday at Hurricane Ticket Office located at the BankUnited Center on UM Campus
This is an accessible venue.