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Miami Heat vs. Los Angeles Lakers

Visa, MasterCard, Discover, American Express Will Call is located at the Ticketmaster Box Office on the North Side of the Arena located between Gates 3 & 4. Valid ID required to pick up Will Call Tickets Miami HEAT & Arena Event Sales Information: • Miami HEAT Season Tickets & Partial Plans (786) 777 HOOP • Miami HEAT Group Tickets (786) 777 DUNK • Miami HEAT Premium Seats (Courtside/Flagship/Suites/Loges) (786) 777 4320 • Arena Event Suite Sales (786) 777 1000 • Group Ticket & Fundraising Opportunities for Arena Family Shows (786) 777 4FUN (4386) Kaseya Center will only be open on event days. Arena Box Office Information (786) 777-1250 This is an accessible venue.

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ITIL® – Service Strategy (SS) 2 Days Training in Seoul

Course Description: This Course immerses participants in the overall concepts, Processes, Policies and methods associated with the Service Strategy phase of the Service Lifecycle. The Course covers the Management and control of the activities and techniques within the Service Strategy stage, but not the detail of each of the supporting Processes. This Course is designed using an engaging scenario-based approach to Learning the core disciplines of the ITIL Best Practice and positions the participant to successfully complete the associated exam.  The Course is important for IT professionals working in roles associated with strategic planning, execution and control within a service-based business model. Participants will gain a deeper understanding of the Service Strategy stage of the Service Lifecycle and how activities in this stage may be implemented to enhance the quality of IT service Management within an organization. This Course is of special interest for ITIL Foundation certified professionals extending their qualifications to ITIL Expert (and later ITIL Master) level for which this qualification is a prerequisite.  Through the blended form of Learning, participants benefit from an optimal mix of Learning methods that provides them with the most effective way to build their ITIL knowledge with respect to Service Strategy and learn to apply this knowledge in real life. Participants can complete eLearning modules in their own time to build the right level of knowledge, and then participate in interactive classroom or virtual classroom sessions to apply this knowledge in Practice.  Course Topics:  Course Introduction ●     Introductions ●     Course Introduction ●     Course Learning Objectives ●     Unique Nature of the Course ●     Course Agenda and Exam Details ●     Course Agenda ●     ITIL Intermediate Classroom Course ●     ITIL Intermediate Expert Program Course ●     ITIL Intermediate Classroom Blended Course ●     ITIL Intermediate Virtual Classroom Blended Course ●     Introduction to Service Strategy ●     Purpose and Objectives ●     Scope of Service Strategy ●     Value to the Business ●     Relationship with Other Lifecycle Phases ●     Group/Individual Exercise ●     Service Strategy Principles ●     Basic Approach to Deciding a Strategy ●     Strategy and Opposing Dynamics and Outperforming Competitors ●     The Four Ps of Service Strategy ●     Services and Value ●     Utility and Warranty of Services ●     Customer Assets, Service Assets, and Strategic Assets ●     Service Providers – Types and Choosing Between Them ●     Defining Services ●     Strategies for Customer Satisfaction ●     Service Economics ●     Sourcing Strategy ●     Strategy Inputs and Outputs with the Service Lifecycle  Service Strategy Processes ●     Strategy Management for IT Services ●     Service Portfolio Management ●     Financial Management for IT Services ●     Demand Management ●     Business Relationship Management ●     Group/Individual Exercise ●     Sample Test Questions ●     Governance ●     Governance ●     Strategizing for Governance ●     The Governance Framework ●     IT Governance ●     Governance Bodies ●     Relationship of Service Strategy with Governance ●     Group/Individual Exercise ●     Organizing for Service Strategy ●     Organizational Development ●     Departmentalization Organization ●     Organizational Design ●     Service Owner and Business Relationship Manager ●     Other Roles Technology Considerations ●     Service Automation ●     Service Interfaces Implementing Service Strategy ●     Implementation Through the Lifecycle ●     Following the Lifecycle Approach ●     Impact of Service Strategy on Other Lifecycle Phases ●     Group/Individual Exercise Challenges, Critical Success Factors, and Risks ●     Challenges ●     Risks ●     CSFs ●     Sample Test Question Exam Preparation Guide ●     Mock Exam 1 ●     Mock Exam 2  Learning Goals:  ●     Understand Service Management as a Practice and Service Strategy Principles, purpose and objective. ●     Understand how all Service Strategy Processes interact with other Service Lifecycle Processes. ●     Identify the activities, methods and functions used in each of the Service Strategy Processes. ●     Identify the roles and responsibilities within Service Strategy and the activities and functions to achieve operational excellence. ●     Measure Service Strategy performance. ●     Understand technology and implementation Requirements in support of Service Strategy. ●     Identify the challenges, critical success factors and Risks related with Service Strategy.  Course Agenda:  6 hours of self-paced, instructor-supported eLearning Day 1 ●     Course Introduction ●     Introduction to Service Strategy ●     Service Strategy Principles ●     Service Strategy Processes ●     Governance ●     Homework Day 2 ●     Organizing for Service Strategy ●     Technology Considerations ●     Implementing Service Strategy ●     Challenges, Critical Success Factors, and Risks ●     2 hours of self-paced, instructor-supported eLearning  Who can Attend?  ●     CIO/CTOs ●     Supervisory staff ●     IT Team leaders ●     IT Designers ●     IT Architects ●     IT Consultants ●     IT Audit Managers ●     IT Security Managers ●     Service Test Managers ●     ITSM Trainers

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Entrust 2020 - A PowerDMS Event

Entrust 2020 | March 4th-6th, 2020Orlando, FL Join industry leaders and PowerDMS experts for two-days of learning from experts, connecting with peers, and growing to help your organization increase trust and efficiency. Why attend Entrust 2020?Entrust is the biggest PowerDMS event of the year. Entrust will help you learn from experts, connect with peers, and grow professionally.  Learn from expertsHands-on PowerDMS training workshops you won’t find anywhere else. Connect with peersConnect with other PowerDMS peers to share industry experiences and best practices. Grow professionallyTake yourself and your organization to the next level in increasing trust and efficiency.   FAQs How can I contact the organizer with any questions? Please email entrust@powerdms.com with any questions.    What's the refund policy? Attendees can receive refunds until February 4, 2020. Who will be speaking at Entrust? The speakers will be a mix of thought-leaders, PowerDMS trainers, executives, and customers. We are still working on finalizing a list of speakers – updates will be posted at: https://www.entrustorlando.com/

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2 Hour Family Surfing Lessons (01-26-2020 starts at 9:00 AM)

Develop hidden talent. Strengthen the bonds between families. Encourage personal discipline. Teach lasting commitment. And do it all through a simple but exhilarating connection with the ocean environment. There are few activities that offer genuine life-changing experiences for the entire family quite like surfing. Give them the opportunity to experience the joys of surfing and your Ohana will thank you long after the boards have been stored.And to help offset the expenses of bringing the whole family to Hawaii, we’ve created a family package that’s affordable, safe, and fun for everyone. The base family lesson covers one adult and one child who is 12 years old and under, with the option to add additional family members. Family lessons are available for both one (1) hour and two (2) hour sessions.Price includes 1 adult and 1 child 12 and under. You can add on more family members after the 1st adult & child.By completing this booking request, you acknowledge that this is a request that needs to be confirmed by our Partners. Once verified, you will receive a confirmation email.

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Harry Potter and the Cursed Child - Parts 1 & 2 Weds 14:00 & 19:30

Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase. Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500 Monday - Saturday 10:00 - 18:00 and occasionally on Sunday. Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)

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Goo Goo Dolls

The box office accepts cash only. Will call is located halfway up the Red Rocks Park Road (#2) entrance at the Box Office. Tickets may be picked up as early as 2 and a half hours prior to show time on the day of the show unless otherwise posted. Please note that for some Red Rocks shows, Rows 1-6 will be offered as Will Call Only. Administration: (720) 865-2494 INFORMATION ONLY Recorded Event Information: (720) 865-2494 All Advance Ticketing done through Ticketmaster. Gates open 1 1/2 hours prior to show time and the Box Office opens 2 hours prior to the gates. Box office is located on Red Rocks Park Road (Entrance #2 - Hwy 26/93 at Alameda, South .2 Miles). Access to Row 1 Accessible seating is via shuttle from Upper South Parking Lot. Access to Row 70 Accessible seating from the top Circle Lot. Please note that for some Red Rocks shows Accessible seating in Rows 1 and 2 will be Will Call only as the only method of delivery available. This information will be listed in the PLEASE NOTE portion on the Event Detail Page. HANDICAP PARKING MUST HAVE APPROVED A.D.A. CREDENTIALS.

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The Luxury Network Thailand - Yachts and Villas Investment for Pleasure

The Luxury Network Thailand invited their international members, partners, and special guests to Yachts and Villas Investment for Pleasure

What comes to your mind when you think of Phuket? Sun, sea, glorious beaches, magnificent yachts, spectacular villas, indulgent hotels and luxurious resorts, pampering spas, tropical fruits, vibrant parties, relaxation, and of course, the smiles and legendary hospitality. There is so much to choose from that’s only limited by your imagination.

This is what we have for you: This event promises to be something a different; Thai style, sprinklings of pleasure, attractive opportunities, great locations and a lot more to see.

Date

10th- 11th January 2020

Agenda

Friday, 10 January 2020 4pm-8pm

  • LAYA resort by Wyndham at Baanyard (888 Moo 7, Thepkasattri Rd, Muang Phuket)
  • DJ Music, Cocktails and Snacks, Realestate opportunities,
  • Yacht Show, Boat Presentation
  • Laser Light Show

Saturday, 11th January 2020 4.30pm-till late

  • HQ Beach Lounge Phuket, MontAzure, Twinpalms
  • Refreshments and snacks
  • B2B and B2C
  • CIRCOLOCO Evening Party at the Baba Beach Club
  • Party until late

RSVP

By-invitation-only

rsvp@theluxurynetworkthailand.com

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Los Angeles Lakers vs. LA Clippers

Crypto.com Arena does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up. 213-742-7340 Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.

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