Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
关键词：Retail , Omni-channel retail, Ecommerce, Digital Marketing, Social Commerce, Social Media
Asean Omni-channel Retail Innovation Summit 2020, organized by Shanghai ECV International, is going to be held on Jan. 8th - 9th, 2019, in Bangkok, Thailand.
With the penetration of internet and mobile, Asean retail market is facing the new challenge of E-commerce; Retailers will have to adapt to best serve customers in stores and online , to pursue an omni-channel approach with both online and offline channels that are fully integrated whereby the digital and physical options complement each other.Among the Asean regions, Thailand is witnessing high growth in the e-commerce market, which is expected to register a CAGR of 14.5% and reach USD 5.8 billion by 2022. Moreover, the government’s Thailand 4.0 policy, which enhances a high internet penetration rate in the country, is expected to energize the market further
The summit will discuss hot points such retail digital transformation, omni-channel retail capability, digital consumers engagement, social commerce ,Mobile ecommerce, cross-border ecommerce , etc to help International and local retailers and brands companies to get a full view of Thailand and Asean retail market to target business opportunities and risks.
Conference Format:
Keynote Speech + Panel Discussion
Hot Topics:
Transformation in the Asean Retail Market
How Retailers can Thrive in a Digital World
The Power of eCommerce in Thailand
Big Data /BI Solution to Drive Retail Digital Transformation
In-store Retail Technology Enable Convenient Shopping
How Integrating and Exposing Valuable Data Puts Retailers in a Competitive
Position to Win
Delegates
President/General Manager/VP
CEO/CMO/CIO/CDO
Marketing Director/Manager
International Sales/Director of Business Development
Digital Marketing VP/Director /Manager
Omni-Channel VP/Director
Social Media Director /Manager
E-Commerce Director /Manager
Travel Retail Director /Manager
CRM Director/Manager
IT /Data/BI/Director/Manager
Digital Transformation VP/Director/Manager
Communication Director/Manager
PR Director /Manager
Brand Principal/Product Principal
Director /Manager
Industry
Consulting Company
E-Commerce
Retail Store
Shopping Mall
Electronics Products
Confectionery
Packaging Food & Beverage
Fashion
Jewelry and Watch
Perfume and Cosmetic
Household Appliances
Personal Hygiene Products
Furniture and Home Textile
Guest Speakers
McKinsey & Company
Uniqlo
Lazada
7 Eleven
Huawei Technologies
Sephora
Central Group
Facebook
L’oreal
King Power
Amazon
Shopee
DHL
Contact Us
Name：Franchy Zou
Tel：+86 21 8026 0707 Ext. 808
Email：franchyz@ecvinternational.com
Weblink：http://www.ecvinternational.com/AsiaRetailSummit/
ECV International
ECV International is a leading organizer and contractor of high-end international business events in Asia, with nearly 200 professionals in industrial research and event planning & execution. Every year, we hold around 40 high-level international summits involved in the fields of vehicle, retail, textile, footwear, IoT, New Science & Technology industry, etc.
In addition to its own summit, ECV also carries out business activities to provide customers with comprehensive marketing services ranging from event planning, conference planning, creativity to execution, 3D animation, film and television production, and cultural performances. Event planning and event execution involve creative projects, site planning, material planning, process planning and other services. Guest invitations and media campaigns involved media invitations, guest invitations, press release development, advertising and other services.
Tickets left at the box office for collection may be picked up on the day, during the hour before the performance starts. Please take the credit card used to make the booking and the Ticketmaster booking reference number as proof of purchase.
Ticketmaster UK: 0870 154 40 40, International: 00 44 161 385 3500
Monday - Saturday 10:00 - 18:00 and occasionally on Sunday.
Infra red hearing system with no deposit required. For special needs seating please call 0844 412 4648. Disabled toilet situated in the rear Stalls with ground level access There is no limit to the amount of Guide Dogs (within reason of course)
Durata: 8 ore
Esercitazioni pratiche: si
Requisiti: Si, ogni partecipante deve aver compiuto la maggiore età
Obiettivo: l’apprendimento da parte del partecipante dell’esecuzione, efficace e sempre aggiornata, delle manovre di rianimazione cardiopolmonare e l’utilizzo in maniera appropriata del defibrillatore semiautomatico, sia in età adulta che pediatrica (BLSD – PBLSD).
Il superamento del corso prevede il raggiungimento del livello accettabile di performance previsto nell’esecuzione pratica della sequenza di rianimazione cardiopolmonare e defibrillazione in età adulta e pediatrica con valutazione certificante.
Programma: Dimostrazione sequenza BLSD a 2 Soccorritori; le manovre salvavita in età adulta e pediatrica (rianimazione cardiopolmonare, BLS e defibrillazione); stazioni Skills tecniche: liberazione vie aeree, ventilazione, compressioni toraciche esterne, defibrillazione in età adulta e pediatrica; Pausa pranzo; Sequenza BLSD a 2 soccorritori in età adulta e pediatrica; Test teorico; Valutazione certificativa: sequenza BLSD a 2 soccorritori in età adulta e pediatrica; Questionario di gradimento
Attestato: si, certificazione di idoneità all’uso del defibrillatore semiautomatico
Cash, Visa, Mastercard, Discover, & American Express
To pick up tickets, a valid government-issued photo identification is required. Hours: Monday - Friday / 9 a.m. - 3 p.m. and three (3) hours prior to any event. Location: On Church Street (north side of venue).
Venue information : 407.440.7900 Groups Sales: Amway Center events: 407.440.7900 Orlando Magic games: 407.896.2442, select "2".
Hours of Operation: Monday - Friday / 9 a.m. - 3 p.m. Summer and holiday hours may apply.
Wheelchair accessible and companion seats are available at locations dispersed throughout Amway Center, offering guests the choice of an array of prices, amenities and lines of sight. Seating locations vary depending on particular events. It is important to indicate when buying tickets if you require wheelchair accessible seating. Service animals are animals individually trained to do work or perform tasks for the benefit of an individual with a disability. Guests with disabilities are welcome to bring their service animals inside the Amway Center. Service animals may not use additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating. Elevators : The Amway Center has fourteen (14) accessible public elavators available for all guests. Parking : Convenient accessible parking is located in the GEICO Garage, which is adjacent to the Amway Center and accessible via the pedestrian bridge on the Terrace Level (Level 3). Additional accessible parking is located in lot 9. There are also accessible parking spaces in surface lots and garages in the area surrounding the Amway Center. Visit amwaycenter.com for more information. Entrance : The Amway Center's main entrance is at the middle block of Church Street between Hughey Avenue and Division Avenue. Accessible entry is also available via the pedestrian bridge on the Terrace Level (Level 3).
Course Description:
This ITIL Service Lifecycle Course immerses participants in the overall concepts, Processes, Policies and methods associated with the Service Operation phase of the Service Lifecycle. The Course covers the Management and control of the activities and techniques within the Service Operation stage, but not the detail of each of the supporting Processes. This Course is designed using an engaging scenario-based approach to Learning the core disciplines of the ITIL Best Practice and positions the student to successfully complete the associated exam.
Participants benefit from an optimal mix of Learning methods that provides them with the most effective way to build their ITIL knowledge with respect to Service Operations and learn to apply this knowledge in real life. Participants can complete eLearning modules in their own time to build the right level of knowledge before participating in interactive classroom or virtual classroom sessions where they can apply this knowledge in Practice.
Course Topics:
Course Introduction
Module1: Introduction to Service Operation
● Purpose and Objectives
● Scope of the Process
● Context of Service Operation and the Service Lifecycle
● Business Value of the Process
● Service Operation Fundamentals
Module2: Service Operation Principles
● Achieving Balance in Service Operation
● Providing Good Service
● Operational Staff Involvement in the Service Lifecycle
● Operational Health
● Communication
● Documentation
● Inputs and Outputs
Module3: Service Operation Processes – Part 1
● Event Management
● Incident Management
● Problem Management
Module4: Service Operation Processes – Part 2
● Request Fulfillment
● Access Management
Module5: Common Service Operation Activities
● Goal
● Monitoring and Control Services
● IT Operations
● Server and Mainframe Management and Support
● Network Management
● Storage and Archival
● Database Administration
● Directory Services Management
● Desktop and Mobile Device Support
● Middleware Management
● Internet/Web Management
● Facilities and Data Center Management
● Operational Activities of Processes Covered in Other Lifecycle Stages
● Improvement of Operational Activities
Module6: Organizing for Service Operation
● Functions of Service Operation
● Roles
● Organizational Structures of Service Operation
Module7: Technology Considerations
● Generic Technology Requirements
● Evaluation Criteria for Technology and Tools for Process Implementation
Module8: Implementation of Service Operation
● Managing Changes in Service Operation
● Service Operation and Project Management
● Assessing and Managing Risks in Service Operation
● Operational Staff in Service Design and Service Transition
● Planning and Implementing Service Management Technologies
Module9: Challenges, Critical Success Factors, and Risks
● Objective
● Challenges, CSFs, and Risks
● Exam Preparation Guide
Learning Goals:
● Understanding Service Management as a Practice and Service Operation Principles, purpose and objective
● Understanding how all Service Operation Processes interact with other Service Lifecycle Processes
● The sub-Processes, activities, methods and functions used in each of the Service Operation Processes
● The roles and responsibilities within Service Operation and the activities and functions to achieve operational excellence
● How to measure Service Operation performance
● Understanding technology and implementation Requirements in support of Service Operation
● The challenges, critical success factors and Risks related with Service Operation
Course Agenda:
6 hours of self-paced, instructor-supported eLearning
Day 1
● Introduction
● Service Operation Principles
● Service Operation Processes
● Lunch
● Service Operation Processes
● Homework
Day 2
● Common Services Operation Activities
● Organizing Service Operations
● Lunch
● Technology Considerations
● Implementation of Services Operation
● Challenges, Critical
● Success Factors and Risks
● 2 hours of self-paced, instructor-supported eLearning
Who can Attend?
The Service Operation Lifecycle Course will be of interest to:
● Individuals who have their ITIL Foundation Certificate who want to purse the intermediate and advanced level ITIL certifications.
● Individuals who require a deeper understanding of the ITIL Service Operation stage of the ITIL Service Lifecycle and how activities in it may be implemented to enhance the quality of IT service Management within an organization
● Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules
● IT professionals working within or about to enter a Service Operation environment and requiring an understanding of the concepts, Processes, functions and activities involved.
● A typical role includes (but is not restricted to): IT managers, Process owners, ITSM implementation teams, consultants, stakeholders or anyone else involved in the ITSM project
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
Visa, MC, Discover, American Express, Cash
No earlier than 2 hours prior to show time at East Pavilion Box Office 4600 Starlight Rd. Must have actual credit card, picture ID and confirmation number.
(816) 363-7827 Ticket Office
Mon-Fri: 9:00 AM - 5:00PM located at 4600 Starlight Rd Day of Show: Two hours prior to showtime at East Pavilion Box Office 4600 Starlight Rd.
Wheelchair Accessible and Special Needs Seating: Tickets are sold through the Box Office. Please call (816) 363-7827.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time.
Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
This is an accessible venue.
Cash, Mastercard, Visa and Amex (no checks)
Pick up tickets starting one hour prior to show. Customer must present the actual credit card used to place the order, a photo I.D., and the order number.
(212) 921-7862
Monday, Thursday and Friday: 10:00am - 8:30pm Tuesday and Wednesday: 10:00am - 6:00pm Saturday: 9:00am - 8:30pm Sunday: 10:00am - 7:30pm
Elevators: Entrance is located at 210 W. 50th Street Escalators: NO