Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.
The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.
Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.
Learning Outcomes
In this course participants will:

Understand the G.R.O.W. model and apply it
Learn to set appropriate, effective goals using the S.M.A.R.T. technique
Learn how to recognise the current state or reality of an employee's situation
Learn to identify coaching and mentoring options for your employees, creating a preliminary plan with action steps
Learn how to develop a complete plan, including motivational opportunities to drive accomplishment
Understand the importance of building & fostering trust with employees
Master the art of giving effective feedback while maintaining trust
Recognise & overcome common obstacles that are holding employees back
Know when it is the right time to stop coaching an employee
Learn to continue to transition an employee to other opportunities for continued growth

Course Outline



Coaching and Mentoring Training Course - Lesson 1 Getting Started 

Workshop Objectives


Coaching and Mentoring Training Course - Lesson 2 Defining Coaching and Mentoring 

What is Coaching?
What is Mentoring?
Introducing the GROW Model




Coaching and Mentoring Training Course - Lesson 3 Setting Goals 

Goals in the Context of GROW
Identifying Appropriate Goal Areas
Setting SMART Goals


Coaching and Mentoring Training Course - Lesson 4 Understanding the Reality 

Getting a Picture of Where you are
Identifying Obstacles
Exploring the Past




Coaching and Mentoring Training Course - Lesson 5 Developing Options 

Identifying Paths
Choosing your Final Approach
Structuring a Plan


Coaching and Mentoring Training Course - Lesson 6 Wrapping it all Up 

Creating the Final Plan
Identifying the First Step
Getting Motivated




Coaching and Mentoring Training Course - Lesson 7 The Importance of Trust 

What is Trust?
Trust and Coaching
Building Trust


Coaching and Mentoring Training Course - Lesson 8 Providing Feedback 

The Feedback Sandwich
Providing Constructive Criticism
Encouraging Growth and Development




Coaching and Mentoring Training Course - Lesson 9 Overcoming Roadblocks 

Common Obstacles
Re-Evaluating Goals
Focusing on Progress


Coaching and Mentoring Training Course - Lesson 10 Reaching the End 

How to know when you've Achieved Success
Transitioning the Coachee
Wrapping it all up




Coaching and Mentoring Training Course - Lesson 11 How Mentoring Differs from Coaching 

The Basic Differences
Blending the Two Models
Adapting the GROW Model for Mentoring
Focusing on the Relationship


Coaching and Mentoring Training Course - Lesson 12 Wrapping it Up 

Words from the Wise






 

Related

---