In a service business like an agency, it is the return on investment of your teams time that ultimately dictates the financial performance.
If you are achieving fast sales growth then that means on-boarding more clients and more staff, putting both qualities of work and financial return under even more stress.
We often meet agencies where the numbers are good, but they can be better. When we lift the bonnet on their business we see that there are clients, services and team members that are draining the profit, whilst others are propping it up.
Slick operations is therefore about maximising the return on the investment and minimising the risk you are taking in building your agency, whilst delivering first class results for your clients and creating a positive culture for your team.
This half-day workshop will give you everything you need to help drive the commercial performance of your agency whilst not compromising on culture, people or output. It is not a generic operations seminar, it's an interactive, agency-specific workshop with accountability, honed over many years of experience working and advising on this topic. 
What you will get from this workshop:


A Capacity Plan for your agency, showing maximum available revenue from your team


A Performance Dashboard for your agency


A meeting agenda for your weekly Operations Meet Up


About David Crawford:
David has been advising agencies on all areas across their business for many years, including on operational excellence.
He has held numerous senior roles in agencies including Head of Digital Consultancy at McCanns, Digital Director at BJL, Deputy Managing Director at twentysix and Managing Director at Branded3 and for the last 9 years has been working as an Advisor/Non Exec Director to creative and digital agencies.

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