Course Description :
Designed to address the numerous issues plaguing professionals in managing hardware assets, the IAITAM Certified Hardware Asset Management Professional (CHAMP) Course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business Practices that can Best be used to manage those assets efficiently and cost-effectively. Emphasis is placed on identifying the Policies that enhance lifecycle Management. In general, Policies are only effective if developed by a cross-section of the impacted departments, are reviewed frequently to remain current and are consistently communicated and enforced.
Course Outline :


Introduction to IAITAM


Instructor Introduction


Student introductions


ITAM Code of Ethics


Communication and Education Management Overview


Policy Management in Hardware Asset Management


Core Processes for Effective Policy Management


Self-Assesment and Action Planning


Setting Up the Hardware Asset Management Program Hardware Asset Management Standards


Planning and Implementing Change


Measuring Success


Procurement Through Acceptance Processes


Negotiations and Pricing Structures


Vendor Management


Receiving - Centralization, Tagging Methodologies, Defective Equipment, Outsourcing


Managing The Life Of The Asset


Support Infrastructure - Policies, Developing Life Cycle Processes and Procedures


Working With The Help Desk - Tools, Lifecycle Deployment, IT Framework Implementations


Managing The Inventory


Discovery Tools - Technical Characteristics, Functionality


Ownership Repositories - Characteristics, Phased Implementation, Evaluation


Choosing The Right Level Of Detail


Distribute, Dispose or Redeployment


End Of Lease - Asset Tracking, Contractual Implications


DataCenter Power Consumption and Green Initiatives


Disposal Management - Legislation, Logistics, Data Removal, Documentation, Reuse,


De-manufacturing


Questions and Review Before Test


Target Audience :
The two-day CHAMP Course is designed for those individuals with minimal to no experience in the field of Hardware Asset Management. It is essential Learning for beginning IT Asset Managers and other IT professionals involved in Asset Management, resource budgeting, finance, software licensing, contract Management and strategic planning. Although there are no prerequisites, some knowledge of contracts and hardware life-cycle Management is encouraged.
Learning Objectives :


Implement and build inventory Processes and controls including asset tagging, automation such as discovery tools and coordinate with the help desk in order to assure assignment of hardware assets to the correct resources based on standards, budgets and customer needs


Maintain visibility into hardware inventory in use and in storage, building controls and data throughout the life of the asset in order to maximize savings and value such as reducing support and rollout costs while maintaining organizational efficiency and performance


Develop, implement and promote program elements such as Policies, Processes, procedures and measurements for hardware acquisitions, installations, usage and disposition


Ensure that all parties understand and adhere to legal Requirements for managing hardware assets


Provide the correct hardware for specified users and applications and refreshing at optimal intervals to obtain the Best value and redeploying to eliminate unnecessary acquisitions


Ensure Processes include linkages between information elements such as uniquely identifying the contract so that relationships between the assets and other contract documents are tracked


Utilize available resources to solve problems, aware that Hardware Asset Management issues interrelate and impact important business Objectives


Ensure disposal regulations are met, disposal properly executed and documentation maintained so that organizational data is secure, disposition choices are monitored and evaluated, software harvested and disposition vendors audited


Plan and participate in the hardware elements of projects that improve the organization's efficiency, performance and goal attainment


Provide strategic direction to the creation and maintenance of an effective Vendor Management program


Empower, train and support all assigned Asset Management personnel


Build and nurture productive relationships with all other business units, both those that have interaction with the IT business functions and those that are customers


Encourage and maintain executive Management support for all IT related endeavors


Develop communication plans to increase employee awareness of Hardware Asset Management


Conduct responsibilities and tasks in support of the CITAM


Course Agenda :
Day 1


Introduction to IAITAM


Instructor Introduction


Student introductions


ITAM Code of Ethics


Communication and Education Management Overview


Policy Management in Hardware Asset Management


Self-Assesment and Action Planning


Setting Up the Hardware Asset Management Program Hardware Asset Management Standards


Planning and Implementing Change


Measuring Success


Day 2


Procurement Through Acceptance Processes


Negotiations and Pricing Structures


Vendor Management


Receiving - Centralization, Tagging Methodologies, Defective Equipment, Outsourcing


Managing The Life Of The Asset


Support Infrastructure - Policies, Developing Life Cycle Processes and Procedures


Working With The Help Desk - Tools, Lifecycle Deployment, IT Framework Implementations


Managing The Inventory


Discovery Tools - Technical Characteristics, Functionality


Ownership Repositories - Characteristics, Phased Implementation, Evaluation


Choosing The Right Level Of Detail


Distribute, Dispose or Redeployment


End Of Lease - Asset Tracking, Contractual Implications


DataCenter Power Consumption and Green Initiatives


Disposal Management - Legislation, Logistics, Data Removal, Documentation, Reuse,


De-manufacturing


Questions and Review Before Test

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