Course Description:
The ITAM Foundations Course with optional Certified Asset Management Professional (CAMP) Certification is designed to impart an extensive overview of IT Asset Management (ITAM) Best Practices and Processes as well as ways to embrace multiple organizational frameworks such as ITAM & IT Service Management (ITSM).
Course Topics:
●     Introductions
●     ITAM Code of Ethics
●     Overview of the ITAM Program
●     ITAM Key Process Areas
●     Communication and Education
●     Policies and Procedures
●     Core Functional Areas
●     Key Process Areas
●     Question from Day 1 Instruction
●     Question from Day 1 Instruction
●     KPA Indicators
●     ITAM and ITSM: Embracing Two Organizational Frameworks
●     ITAM Best Practice Model
●     Roles and Responsibilities
●     Question and answer Period Before end of Class
 Learning Goals:
 ●     Conduct responsibilities and tasks in support of the CITAM
●     Maintain visibility into IT asset Processes and understand the controls for assets lifecycle Management to uncover more savings and value
●     Develop, implement and promote Policies, Processes and procedures for ITAM program
●     Understand employee awareness of asset Management and ensure that all parties understand and adhere to legal Requirements for using IT assets
●     Provide strategic direction to the creation and maintenance of an effective Vendor Management program
●     Empower and support all assigned asset Management personnel
●     Build and nurture productive relationships with all other business units, both those that have interaction with the IT business functions and those that are customers
●     Encourage and maintain executive Management support for all IT related endeavors
●     Employ thought leadership between ITAM and ITSM disciplines
 Course Agenda:
Day 1
●     Introductions
●     ITAM Code of Ethics
●     Overview of the ITAM Program
●     ITAM Key Process Areas
●     Communication and Education
●     Policies and Procedures
●     Core Functional Areas
●     Key Process Areas
●     Question from Day 1 Instruction
Day 2
●     Question from Day 1 Instruction
●     KPA Indicators
●     ITAM and ITSM: Embracing Two Organizational Frameworks
●     ITAM Best Practice Model
●     Roles and Responsibilities
●     Question and answer Period Before end of Class
 Who can Attend?
The ITAM Foundations Course and subsequent CAMP certification in either mode of instruction is designed for those individuals with minimal experience in the field of IT Asset Management. This Course is an essential Learning tool for those beginning their educational journey in Asset Managers and others involved in supporting asset Management, resource budgeting, finance, software licensing, contract Management, strategic planners, and IT service delivery. Although there are no prerequisites to this Course, some experience in the organization’s operations is recommended. A CAMP certification test is available upon completion of the Course for those who wish to become certified.

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