Conference home page: http://www.secondalliance.com/event/cruisin-to-collections-2017/
Sunday cocktail reception, three breakfasts, two luncheons, Monday dinner, refreshment breaks, and conference materials
If you prefer to pay by check, contact Scott Holmquist at [email protected]
or 800-830-7570 x 112 for an invoice.
Book your room HERE
AgendaBursar Collections Daily Operations 1Guarding Against Identity Theft: Red Flag Rules and Student AwarenessFDCPA/UDAAP Compliance for Creditors and CFPB UpdateDeveloping a Policy and Procedures HandbookSensitivities on Campus – Triggers, Safe Spaces, Gender Identification and RestroomsPerkins 2017 – Administering the Program or Liquidating your PortfolioCollection Telephone Calls – Compliance and StrategiesCollection Letter Review – Compliance and StrategiesStatute of Limitations – Collecting on Time Barred AccountsBursar Collections Daily Operations 2Department of Education UpdateBankruptcy – A Thorough Overview of Documents and ProceduresLitigation – Pros/Cons and Doing it YourselfReaping All You Can From Your Billing Servicer RelationshipFederal/Private Loan Resolution – Consolidation, Rehabilitation and Loan ModificationsNetworking with ColleaguesCustomer Service, Complaint Management and Assertive CommunicationRoundtable Discussions:E-Oscar/FCRAStale Dated Check ProcessOngoing Collection Agency Comparison Procedures