The Box Office accepts cash, MasterCard, Visa, Discover, and American Express. NO CHECKS.

Will Call orders can be picked up on the night of the event only, after 5:00 pm or two hours prior to the event, unless special arrangements are made. Customers must have their order number, a picture ID, and the actual credit card used to place the order.

Heritage Bank Center - (513) 421-4111

The Box Office is open for the public on sale of all events at the building as well as- Mon-Fri: 10:00 am - 5:00 pm Sat-Sun: Open at 12:00 noon or two hours prior to the event start time on event days only. The Box Office will close at half time the last game of the day. The Box Office will close at intermission (or when the main act goes on stage for a concert). The Box Office is located on the Plaza Level at the west end of the building facing the Ohio River and Great American Ballpark. If entering at street level, take the elevator to the 4th floor.

Heritage Bank Center is handicap accessible. Seating is available at the Box Office and through the Ticketmaster Charge-by-Phone number.

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