Welcome to the Anime Expo 2020 Registration!
Anime Expo, also known as "AX", is the largest Japanese popular culture event in North America, and will be held at the Los Angeles Convention Center July 2 - 5, 2020. For the latest information about the Anime Expo, please visit our website at Anime-Expo.org
 
Badge Mailing Starts May 2020! 
Buy your badges early so you can take advantage of badge mailing!  For the convenience of our attendees, Anime Expo will ship badges to orders within the U.S. & Canada.    
Badges are shipped to only one address per order, so be sure to put the SAME shipping address for each attendee when purchasing tickets. 
 

 
 
Registration Assistance & Badge Pick-Up Hours of Operation
TBD
 
 

 
 
Registration Policies 
 
Cancellation Policy
By registering for an Anime Expo badge, you agree not to sell, trade, transfer, or share your comp code, email confirmation, or badge. In the event that the Society for the Promotion of Japanese Animation (SPJA) determines in its sole discretion that you have violated this policy, SPJA can cancel your badge(s) and keep any money paid by you. Confirmations and/or badges that have been sold or provided by anyone other than SPJA will not be honored.
You must wear and display your badge at all times while onsite during Anime Expo. All badges are the property of SPJA and must be relinquished to SPJA upon request. SPJA reserves the right to refuse admission, service, and cancel your badge at SPJA’s sole discretion without liability.You must register an individual name for each badge and each name must match a valid government-issued photo ID. If SPJA determines you have purchased more than one badge in your name for any day, SPJA has the right to cancel your duplicate badge(s) and issue you a refund less the processing fee.
 
Refund and Transfer Policy
All badges are non-transferable to Anime Expo 2021.
Badges Purchased Before March 31, 2020
Refund requests for Anime Expo 2020 badges must be received within 30 days of the purchase date. All refund requests for badges purchased in March 2020 must be received by March 31, 2020.  Name changes must also be made by March 31, 2020. 
All refund requests must be sent via email with your full name and order confirmation number to registration@anime-expo.org.
Badges Purchased After March 31, 2020
Badges purchased after March 31, 2020, are non-refundable and non-transferable to other people.
SPJA reserves the right to change the Refund and Transfer Policy at any time without notification.
 
Upgrade and Downgrade Policy 
You can upgrade your (1-Day to 4-Day) badge by sending an email to registration@anime-expo.org. If your badge has already shipped or it is after March 31, 2020, you must go to the Registration counter to process the upgrade onsite. Certain restrictions may apply.
Downgrades are not permitted.  However, you may request a refund for your badges if it is within 30 days of your purchase date, or, if purchased in March 2020, by March 31, 2020. See the Refund and Transfer Policy for more details.
 
Badge Mailing Policy
Anime Expo will ship 4-Day, 4-Day Child, 1-Day, Premier Fan, Artist Alley, and paid Industry badges, purchased between August 16, 2019, through 12:00 PM PT June 16, 2020, within the United States (excluding minor outlying islands) and Canada. Badge mailing will start in early May 2020. Premier Fan, Artist Alley, and paid Industry badges will be mailed out in early June 2020. Badges will not be re-shipped under any circumstances.
All badges purchased in the same order will be mailed out to only ONE address. Be sure to put the SAME shipping address for each registrant when filling out the purchase form. The last day to change your shipping address is April 27, 2020.
Shipping fees are non-refundable and include shipping, handling, and badge activation.

Onsite Badge Pick-Up Policy
International attendees and attendees who purchased badges after the mailing cut-off date must pick up badges onsite.  Each registrant must pick up their own badge. Upon arrival, bring your registration confirmation email and a valid government-issued photo ID.  This should match the registrant's name/information in order to pick up your badge.  Your registration confirmation is also available on the Eventbrite mobile app.
All attendees under the age of 18 must be accompanied by an adult in order to pick up a badge. All children 13 years and younger must be accompanied by an adult for the duration of their time at the event.
 
Age Restriction Policy 
Purchase a badge appropriate for the child's age by the first day of attendance of Anime Expo 2020. 

Children ages 0 - 5 are free and not required to register for a badge. An optional RFID child wristband will be available to pick-up at the Registration Assistance counters on Gilbert Lindsey Plaza. In cases of emergency, the wristbands will allow an SPJA/Anime Expo representative to contact parents/guardians as needed. 
Children ages 6 - 13 must purchase a child badge for $35 (4-Day badge).
Children ages 14+ must purchase a 4-Day or 1-Day general attendee badge.

Attendees age 13 years old and under must be accompanied by a parent or guardian over the age of 18 for the duration of their time at the event. Attendees under the age of 18 must be accompanied by an adult to pick up their badge. We recommend attendees ages 14-17 have a parent or guardian close by for the duration of the event.
Any programming designated 18+ will require attendees to show a valid government-issued photo ID in order to get an 18+ wristband at any Info Services booth in order to gain admittance.  Please see our program room policies for more information.
                              
Lost Badge Policy 
Lost badges are subject to a reprint fee. To purchase a badge reprint, head over to the Registration Assistance counter and we will be happy to help you.
 

 
Premier Fan Badges
If you are purchasing more than one Premier Fan badge, please provide a unique email for each Premier Fan registration to receive updates and information for AX 2020.
Visit our Premier Fan Page for more information using the link below. 
http://www.anime-expo.org/premier-fan/ 
 


Registration Inquiries | 登録の問い合わせ:  registration@anime-expo.org
General Inquiries | 問い合わせ全般     http://www.anime-expo.org/contact-us/
Eventbrite Customer Support: https://www.eventbrite.com/contact-us/

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