Box Office Location: Located on west side of building across from the Rosegarden parkade. Note: Please arrive at box office early if picking up tickets. Customers must present the actual credit card used to place the order and photo ID.

Ticket Office: 604.822.2697 Customer Service Phone: 604.822.9197 Fax Number: 604.822.1606

Regular Box Office Hours: Tuesday - Saturday: 12 noon - 5pm Regular Performance Days: 12 noon - intermission Sunday/Monday Performance Days: 2.5 hours prior to show start - intermission Closed on statutory holidays Tickets to the Chan Centre are available at all Ticketmaster Ticket Centres or Charge-By-Phone at 1-855-985-5000. Tickets may also be purchased at the Chan Centre Ticket Office. There is no service charge when purchasing tickets directly at the Chan Centre Ticket Office (facility fee applies). Tickets to theatre at UBC events are available at the Frederic Wood Theatre Box Office (6354 Crescent Road), between 10:00am to 4pm, Monday to Friday or by calling 604.822.2678

Accessible Seating: The Chan Centre is fully accessible to people with disababilities. If special arrangements need to be made, customers may contact the Chan Centre at 604-822-2697. Wheelchair and companion seats are beside each other. The seats in the orchestra level right side are easily accessible and the left side is easily accessible as well, but a little further away. Dress boxes 5 and 15 are also available, there is elevator access on the left hand side of the house. If patrons require a wheelchair they should go to the coat check (only 1 wheelchair available). Hearing Devices: Infrared Hearing System headsets are available, free of charge, for the hearing impaired. Please contact the Chan Centre's Customer Service Department at 604.822.9197 to make arrangements or for additional details.

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