Tickets can be collected from the SEC Centre box office on the day of the event from the advertised doors opening time. Please take the credit card used to make the booking and your Ticketmaster reference number
Box Office: 0844 395 4000 Calls will cost 7 ppm plus your network access charge.
Monday - Friday: 9am to 5.30pm Saturday: 9am to 5pm Sunday: closed* *Please note these are the standard opening times of the main SEC Box Office. Out with standard opening hours, the venue box office will be open in line with any events taking place. The SSE Hydro box office opens one hour before doors to the arena opens and closes 30 minutes after the main act starts or at the end of the interval, unless otherwise stated.
Accessible tickets are available to book online, but for larger or more complex groups, please call our dedicated accessible booking line on 0800 952 0110. The venue is easily accessible for visitors with mobility difficulties and accessible needs and currently holds an Attitude is Everything Gold award for access. The first two floors of SEC Hydro are fully accessible with lifts and automated doors. Important: There is no lift to the 3rd and final floor of the venue, there are stairs along with handrail assistance to gain access to this floor. Please take this into consideration when booking tickets. People with mobility issues are recommended to book tickets on the ground, level 1 or level 2 front, as these have lifts to access. All Entry doors East, South and West into the Hydro are wide for easy access. Broad, flat, accessible concourse The venue has multiple accessible toilets and one fully equipped Changing Place with ceiling hoist, changing bed and height adjustable basin. Entry is by RADAR key visitors can use their own or ask a steward to unlock for them. The venue offers a wide range of additional accessibility services, such as sunflower lanyards, sensory packs, infra-red induction loop, etc. For more information visit the venue website at www.thessehydro.com