THE EVENT DATES TO BE CONFIRMED
When will I receive my tickets?
Please note that all entry tickets ordered will be dispatched between a month and 2 weeks prior to the event.
What is a Concession ticket?
Concession Tickets: These are available for customer who are aged 60 and over, registered disabled, students (with a valid student card) and children 14 to 17.
Junior Admission: Under 14's are admitted free of charge when accompanied by an adult on all days.
Can I purchase tickets at the Gate?
Tickets sold at the gate are subject to availability, we suggest to buy in advance to avoid any disappointment. Please noted that a higher price will apply for on the day sales.
When can I buy Grandstand tickets and Parking pass?
Grandstand and Parking tickets will be available to purchase later.
Are there Blue Badge Holders' facilities?
The event is fully organized for Blue Badge Holders.
Scooters will be available for hire – please book in advance at www.eventmobility.org.uk or calling 01386 725 391
Blue Badge Holders' can reqest a free carer ticket by emailing [email protected]
What are my transport/parking options getting to the event?
Further details on transportantion and parking options will be released closer to the event.
What can/can't I bring to the event?
Prohibited Items:Detailed on the back of the ticket
No picnics / picnic hampers allowed
The use of mobile phones is welcomed and the European tour encourages fans to enjoy and share your experience on social media. Please ensure your phone is on silent at all times. Please ensure your flash functionality is switched off at all times. Mobile phone photography for personal use is permitted throughout the week in all areas of the course. Video capture is allowed throughout the week in non- competition areas only, such as practice facilities and mobile phone zones. Phone calls are allowed in non-competition areas only, such as practice facilities and mobile phone zones.
Data use (texting, email, using the European Tour app, social media) is permitted at all times
At all times, please take care to avoid disturbing players and please respond to all requests from tournament staff, security, players and members of their team
Making or distributing broadcasts, commentary, news reports, data, results or statistics by any meansin any format or media including any such by mobile phone or other wireless device is not permitted.Ticket holders consent to being photographed, filmed and recorded at the Tournament (including by CCTV), and consent to use of any such film, image or recording at the discretion of the promoter and/or European Tour and their licensees and partners without compensation or notice.
No dogs (other than guide dogs) or other animals are permitted on the course.
All promotional, commercial, political, religious or offensive items of whatever nature including, butnot limited to, clothing, banners, signs, symbols and leaflets are prohibited.The ticket holder must comply with all relevant statutes, signs, safety announcements, directions ofstewards and ground regulations whilst attending the Tournament. Breach of any of these conditionsor any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the venue orevent management to revoke this ticket and to eject the holder without compensation.
Where can I contact the organiser with any questions?
Please contact European Tour ticket office
By email: [email protected]
For hospitalty options, please contact our dedicated hospitality team on 01344 840538 to discuss your requirements
Can I re-sell my ticket(s)?
Tickets cannot be re-sold. Any resale of the ticket/s will render them void.The ticket remains the property of the Tournament at all times.
What is the refund policy?
Ticket sales are final. No exchange or refund can be made.
Do I have to bring my printed ticket to the event?
Printed tickets must be brought to the venue. Lost, stolen or damaged tickets cannot be replaced.