Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS 702-693-6143 1-855-234-7469 Group Sales (20+) Opens one hour prior to the first show and closes a half hour after the last show. To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
read morePaycom Center is a cashless venue. The Box Office accepts, Visa, MasterCard, American Express and Discover cards, as well as mobile wallet (Apple Pay, Google Pay) payments. When purchasing tickets by phone or online, you may choose to pick them up at the Box Office Will Call window on the day of the show. Please be prepared to present the credit card used to purchase the tickets, as well as a photo I.D. Press and VIP tickets, or tickets left by a third party, may also be picked up at Will Call on the day of the event. A photo I.D. is required. Arena: 405-602-8700 Thunder Ticket Office: 405.208.HOOP (4667) Paycom Center's Box Office is located just off West Reno between the two main entrances on the north side of the arena. Currently, it is temporarily closed on non-event days. On event days, the Box Office is open at 12pm (noon) on Mondays-Saturdays, or four hours prior to the event time on Sundays. Some events may have additional hours. Paycom Center meets or exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. Restrooms, drinking fountains, and concession counters are accessible to guests with disabilities. Additional services are listed below. Accessible Tickets/Seating: Wheelchair accessible seats are available in all price levels. Up to three companion tickets may be purchased with each wheelchair accessible ticket. Please indicate at the time of purchase if you require accessible seating. Accessible Drop-off: Passengers may be dropped off at Reno and Robinson near the northwest entrance to Paycom Center. Elevators: Elevators are located throughout the facility for wheelchair access to all levels. The elevators near Section 101, just inside the northwest entrance, provide access to the arena floor. Elevator on club level nearest Section 205. See the maps at the center of this guide for exact locations. Emergency Evacuation: Paycom Center staff members have been trained in emergency preparedness and evacuation procedures. Key employees are assigned to assist patrons with disabilities to safety. Listening Devices: Listening devices may be rented free of charge at the Guest Relations Desks located at each of the main entrances. A credit card or check deposit, as well as a valid I.D., are required to ensure the return of equipment. Parking: Accessible parking is available in the parking lots on the south side of Paycom Center. Entrances are available on S.W. 3rd Street, east of Robinson. Accessible parking spaces are also available in the underground parking garage at the neighboring Prairie Surf Studios. See Parking for additional information. Service Animals: Trained guide dogs or service animals are permitted to assist guests inside the arena. If special accommodations are required for your service animal, please notify us at the time of your ticket purchase. All other animals are prohibited. Sign Interpreters: Guests who require interpreting services during an event, should contact the Guest Relations Manager by calling (405) 602-8700 within three weeks of the event. Telephones: Telephones are provided at Guest Relations locations and throughout Paycom Center, courtesy of Cox Communications. TDD machines and volume-enhanced phones are available. Wheelchair Assistance: Paycom Center offers wheelchair service for guests who may need assistance to and from their seats. Please contact a Guest Relations representative for assistance. Wheelchair assistance is provided on a first-come, first-served basis. Due to the limited number of wheelchairs available, they may not be borrowed or rented as seating during the event. If wheelchair assistance becomes necessary during an event, please notify the nearest staff member.
read moreCash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
read moreCash, American Express, Discover Card, MasterCard and Visa. Checks are accepted up to 21 days prior to the event. Will Call tickets are available at the DeVos Performance Hall beginning 1 1/2 hours prior to showtime. Customer must have their Confirmation Number and Photo Identification. For information about events at the DeVos Performance Hall, please call: *Broadway Grand Rapids: 616-235-6285 *Grand Rapids Ballet: 616-454-4771 *Grand Rapids Symphony: 616-454-9451 *Opera Grand Rapids: 616-451-2741 *DeVos Performance Hall: 616-742-6500 The DeVos Performance Hall Box Office opens 3 hours prior to events. Tickets for events at DeVos Performance Hall can be purchased at the DeVos Place Box Office or the Van Andel Arena Box Office Monday through Friday 10:00 AM to 5:00 PM. Customers needing special seating arrangements may purchase tickets online at Ticketmaster.com, by calling Ticketmaster at 1-800-745-3000, or by visiting the DeVos Box Office prior to the event. Accessible Seating Terms: Wheelchair Accessible: seating location in which there are no stairs that allows for wheelchair or scooter usage. Companion Seat: seating for individuals that are attending an event with someone who requires wheelchair or semi-ambulatory seats. Semi-Ambulatory: seating reserved for those with limited mobility that may require walking a few incline/decline stairs.
read moreCashCheckAmExVisaMC Pick up tickets 1 hour prior to show. Customers must present the actual credit card used to place the order and a photo ID. (212) 586-6510 Monday - Wednesday 10am - 8pm Thursday - Saturday 10am - 8:30pm
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