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Baltimore Ravens vs. Tennessee Titans
Cash...Visa...MC...AMX Available 3 hours prior to kickoff: Must have a Valid Photo-ID for pick-up, confirmation # and credit card used for purchase are recommended for pick-up of phone charge orders. General Info: 410-261-RAVE(7283) Open Mon thru Fri:9AM – 5PM During the season open on Saturday of a home game from 10AM – 4PM Game Days: 2.5 hours prior to kickoff Please contact Gwen Sieck at 410-261-RAVE.
read moreHDI Customer Service Representative 2 Days Training in Seoul
Course Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This skills-building and certification Course introduces the skills and techniques required to provide outstanding customer service and support. HDI Customer Service Representative (HDI-CSR) training focuses on call handling Best Practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors. Course Topics: Module1 : Your Role in the Support Center ● Role of the Customer Service Representative ● Support Center’s Role in the Business ● Total Contact Ownership ● Call Handling Procedures Module2 : Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module3 : Problem-solving and Troubleshooting Skills ● Problem-solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Strategies Module4 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude Learning Goals: ● How to assess customer business needs and exceed customer expectations. ● Critical thinking skills to resolve incidents quickly and consistently. ● Active listening skills and effective communication strategies. ● How to identify and defuse challenging customer behavior. ● An awareness of the core Processes and Best Practices used in service and support. Course Agenda: Day 1 ● Module1: Your Role in the Support Center ● Role of the Customer Service Representative ● Support Center’s Role in the Business ● Total Contact Ownership ● Call Handling Procedures ● Module2: Communication Skills ● The Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Day 2 ● Module3: Problem-solving and Troubleshooting Skills ● Problem-solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Strategies ● Module4: Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude Who can Attend? ● Support professionals from customer service centers, call centers, and support centers who want to refine their communication skills and learn Best Practices that can help improve customer experiences. ● Individuals who are preparing for the HDI Customer Service Representative Certification exam.
read moreDallas Cowboys vs. Baltimore Ravens
Cash, MC, Visa, Amex Will Call Will Call is available at AT&T Stadium Ticket Office locations at Entry A on the northeast side of the stadium and at Entry F on the southwest side of the stadium. Will Call ticket windows open three (3) hours prior to most events. To claim tickets at Will Call, a photo ID and the credit card used to purchase the tickets must be presented. For Cowboys games, only the account holder of record may pick up tickets. A person other than the account holder may pick up tickets from Will Call provided that they present written and signed authorization from the account holder along with a copy of the account holder's photo ID. AT&T Stadium Ticket office: (817) 892-5000 AT&T Stadium/Art Tours Ticket Office: (817) 892-8687 9-5 Monday-Thursday, and 9-4 Friday Accessible Seating in all levels of the venue. ADA/Accessibility AT&T Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs. AT&T Stadium is designed with accessible parking, accessible vehicle drop off areas, power assisted doors, restrooms, concessions, water fountains, ATMs, and seating areas. Guests can receive more information by visiting one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451 or at a Concierge desk located on the club and suite levels. In order to provide maximum flexibility in our wheelchair accessible seating areas, folding chairs will be provided for companion seating. ADA Ticket Fraud ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection. Wheelchairs A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. In addition, wheelchair escort reservations can be made, in advance, by calling the Guest Services Hotline at (817) 892-4161. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Guests in suite and club areas should contact the Concierge desk on their level to request a wheelchair escort or additional assistance. HEARING IMPAIRED PATRONS -------------------------------------- - Sell Regular Seating - Hearing Impaired Devices and Information Available at Guest Services Centers Located at Sections 219, 244, 420, and 451 or at a Concierge Desk on the Club and Suite Levels
read moreMiami Heat v. Washington Wizards (NBA In-Season Tournament Group Play)
Visa, MasterCard, Discover, American Express Will Call is located at the Ticketmaster Box Office on the North Side of the Arena located between Gates 3 & 4. Valid ID required to pick up Will Call Tickets Miami HEAT & Arena Event Sales Information: • Miami HEAT Season Tickets & Partial Plans (786) 777 HOOP • Miami HEAT Group Tickets (786) 777 DUNK • Miami HEAT Premium Seats (Courtside/Flagship/Suites/Loges) (786) 777 4320 • Arena Event Suite Sales (786) 777 1000 • Group Ticket & Fundraising Opportunities for Arena Family Shows (786) 777 4FUN (4386) Kaseya Center will only be open on event days. Arena Box Office Information (786) 777-1250 This is an accessible venue.
read morePreseason Game 1 - New England Patriots vs. Washington Football Team
Visa only for New England Patriots. Visa, Mastercard, Amex, Cash-For all other events Will call is located at the ticket office. Customers must present photo I.D., the actual credit card used to purchase tickets and the confirmation number. NOTE: If picking up your tickets at Will Call, we strongly recommend arriving at the Ticket Office with a photo I.D. one hour prior to kickoff to claim your seats and avoid any prolonged wait times. Monday - Friday: 9am - 5pm Accessible Seating available through Ticketmaster and the box office.
read moreKenny Wayne Shepherd Band: the Trouble Is 25th Anniversary World Tour
Tickets held for collection can be collected from the venue box office on the day of the event from 45 minutes prior to the start of the event. Please take the credit card used to make the booking and your Ticketmaster reference number with you. Mon - Fri: 09:00 - 17:00 Sat: 10:00 - 14:00 The venue is accessible for wheelchairs. Please call the venue for more information and booking on 01925 442345
read moreTokio Hotel - Beyond The World Tour 2023
Visa, Mastercard, American Express, Maestro, Cash. Collection is from The O2 main box office on the day of the event from 2 hours before event doors opening time (see ticket for details). Purchasing credit card and Ticketmaster booking reference number required for collection. Letters of authorisation are not accepted for collections or duplicate ticket collections. Accessible Seating: The O2 operates a dedicated disabled access booking line. Contact: Tel: 020 8463 3359 Typetalk: 18001 020 8463 3359 Email: access@theo2.co.uk Contact to book accessible tickets for The O2 arena, indigO2, The O2 bubble exhibition centre or disabled parking for The O2 arena and for customer service after ticket purchase. Tickets may also be purchased in person at The O2 main box office or at The O2 bubble box office. Service Hours: The disabled access booking line is open 12.00pm - 7.00pm daily with extended hours till 9.00pm on arena event nights. Phone line opening times differ on priority and general on sale dates, see details for timings. For more information on access at The O2 please see www.theo2.co.uk
read moreICSST 2020: 14. International Conference on Superconductivity and Superconductor Technology
The International Research Conference Aims and Objectives The International Research Conference is a federated organization dedicated to bringing together a significant number of diverse scholarly events for presentation within the conference program. Events will run over a span of time during the conference depending on the number and length of the presentations. With its high quality, it provides an exceptional value for students, academics and industry researchers. ICSST 2020: 14. International Conference on Superconductivity and Superconductor Technology aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Superconductivity and Superconductor Technology. It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Superconductivity and Superconductor Technology