412-642-1800
During the Pittsburgh Penguins hockey season, the DICK'S Sporting Goods Box Office at PPG Paints Arena will be open: Monday – Friday, 10:00 AM – 5:00 PM and Saturday, 10:00 AM – 2:00 PM. Sundays that are event days will vary based on the event time but opening hours will always be 10:00 AM with the Box Office remaining open up through the start of the event.
The Box Office accepts MasterCard, Visa, Discover, American Express, and Cash.
Box Office Phone Number: (313) 471-7929
The Xfinity Box Office at Little Caesars Arena is open Monday thru Friday, from 11:00am to 5:30pm, and also on Event Days from 11:00am until Intermission.
Course Description:
Testing is a critical role in software development that requires special skills and knowledge that are not commonly taught to software developers, business analysts and project managers. This often results in insufficient time and resources being allocated for this important function, and quality suffers—as do the users of the software. Equally important is the need to measure quality quickly and efficiently because limitations in resources and schedules are realities that aren’t going away. We need to do the Best we can with what we have and still deliver high, proven-quality software.
Fundamentals of Software Testing provides an eye-opening view into this challenging task. It provides a complete picture of the testing Process, how it fits into the development life cycle, how to properly scope and prioritize testing activities, and what techniques to use for optimal results. This software testing training begins with a deep-dive into the Universal Testing Method, follows with a close look at testing phases, testing approaches, non-functional testing, and testing for different platforms. If time permits, the Course finishes up with some bonus material covering an introduction to automation testing and behavior-driven development.
Course Topics:
Introduction and Overview
What to Test and How to Test it — The Universal Testing Method
● Modeling the Testing Space
● Determining Test Coverage
● Determining Test Oracles
● Determining Test Procedures
● Configuring the Test System
● Operating the Test System
● Observing the Test System
● Evaluating Testing Results
● Reporting Test Results
Common Phases of Testing
● Who typically performs the tests
● The scope of the tests
● Common tools used to perform the tests
● Useful techniques and Practices
● What the phase addresses well
● What the phase often misses
● Unit Testing
● Integration Testing
● System Testing
● Regression Testing
● Acceptance Testing
● Alpha/Beta Testing
● The V-Model for Software Testing
● Testing Phases in an Agile Project
Approaches to Testing
● The Testing Approach Continuum
● Scripted Testing
● Exploratory Testing
● Scenarios, Checklists, Charters
● Structuring Tester Interaction
Non-Functional Testing
● Performance
● Usability
● Accessibility
● Security
● Portability
● Localization
Platform Specialization
● Mobile
● Web
● Package Implementations (COTS)
● SOA
● Data Warehouse and Business Intelligence
● Telephony and Voice
Test Automation — Bonus Section
● Definition and Overview of Automation Types
● Web Automation
● Challenges of Automation
● Optimizing Automation Efforts
● Tool Selection Process
Behavior Driven Development (BDD) & Test Driven Development (TDD) — Bonus Section
● BDD & TDD defined
● Feature Files
● Tools for Different Languages
Managing Testing Projects
● Planning for testing (Universal Testing Method Steps 1-4)
● Requirements Traceability
● Test Resources
● Testing Risks and Issues
● Testing Entry and Exit Criteria
● Measuring Testing Progress
Learning Goals:
● Establish a workable definition of software quality and show how testing fits in the quality Process
● Understand the Universal Testing Method
● Utilize a combination of skills, tactics, Practices and tools to build a base that testers can apply to solve testing problems
● Learn the six common phases of software testing and their characteristics
● Understand how the different test phases correspond to various development methodologies, such as
● Waterfall and Agile
● Understand various approaches to testing and discuss selection of approaches to address the need for both positive and negative testing
● Go beyond functional testing and learn nine types of non-functional testing who typically performs them, what their scope is, what tools are commonly used, and what Best Practices apply
● Explore software testing platforms and identify each platform’s unique characteristics and important aspects to understand when preparing related tests
● Learn how to optimize your automation testing investment and plan properly for long-term success.
● Understand Behavior Driven Development (BDD) and Test Driven Development (TDD) so testers can be prepared to adopt them using iterative development methods
Course Agenda:
Day 1
● Introduction and Overview
● What to Test and How to Test It
● Common Phases of Testing
● Approaches to Testing
● Non-Functional Testing
Day 2
● Platform Specialization
● Test Automation
● Behavior Driven Development (BDD) and Test Driven
● Development (TDD)
● Managing Testing Projects
Who can Attend?
Learn new techniques and methodologies that will enhance your current testing and quality programs. This software testing training Course is an immediate benefit to:
● Testers of all types and levels
● Other disciplines who perform their own testing or are involved in testing
● Quality Assurance Professionals
● Test Management
● QA Managers
● QA Directors
● Software Engineers
● Business Analysts
● Project Managers
● IT Specialists (Security, Capacity Management, Networking…)
● Business Stakeholders
● Outsourcer Staff (Buyers and Suppliers)
● Application Development Managers
Visa, Mastercard, American Express ****There is a $6.00 convenience charge on each ticket when purchased at the box office****
Will Call can only be picked up on the day of the show (starting approx 4 hours before show time). The customer must have the Confirmation # and a valid Photo ID to pick up tickets. ID must match name of purchaser to pick up tickets. 2ND Party Will Call is subject to Ticketmaster policy. Please refer inquiries to Ticketmaster Customer Service (800-745-3000).
Main..703-754-6400 TTY...703-754-1696
For the safety of our employees and guests, the box office will be closed until further notice. Please keep checking back here for updates as to when we re-open. We appreciate your understanding.
Mobility Requests can be made through Ticketmaster. Hearing & Visual Impaired - please call 703-754-6400 ask for Box office
WILL CALL OPENS ONE HOUR PRIOR TO SHOW. PURCHASING CREDIT CARD REQUIRED TO PICK UP TICKETS - WILL CALL IS LOCATED AT THE MAIN BOX OFFICE ON THE BROAD STREET SOUTH SIDE OF THE CTR.
THE CENTER IS EQUIPPED WITH ELEVATORS AND ACCESSIBLE SEATING IS AVAILABLE. FOR INFORMATION ON ACCESSIBLE SEATING, PLEASE CALL (215) 389-9571. TELECOMMUNICATION DEVICE FOR THE DEAF,(TDD) CALL (215) 389-9599
Visa, MC, Discover and AMEX or local preprinted checks more than 10 days before an event with valid drivers license.
Tucson Convention Center Information line: (520) 791-4101 Ticket orders are not taken at this number.
1 Box Office Hours are: 10:30 am - 5:30 pm Mon - Fri and 2 hours before an event
Accessible Seating available either on main floor or at the top of the arena, depending on event.
All sales must be done in advance online.
WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way.
For more information you can also go to Ball Arena website, www.BallArena.com.
The Box Office will open 90 minutes prior to the event start time.
Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.