The Box Office accepts Visa, Mastercard, Discover & American Express.
(816) 920-9400
The Box Office hours are as follows: Monday through Friday - 8:30AM to 5PM Saturday (during Chiefs season) - 9AM to 1 PM - Home Game weekends only Saturday and Sunday - Closed
All sales must be done in advance online.
WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way.
For more information you can also go to Ball Arena website, www.BallArena.com.
The Box Office will open 90 minutes prior to the event start time.
Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.
cash, visa, mc, amex & discover - no checks
TO PICK UP Will Call -- you must present your confirmation number, a picture ID and the credit card used to purchase your tickets. You must wait 48 hours after ordering to pick up your tickets.
For NRG Stadium information 832-667-1400.
Monday-Friday 10am-5pm Saturday 10am-2pm. Hours subject to change.
Collect on the night from the Box Office. Take the credit card and Ticketmaster reference number.
0844 338 8000
The Resorts World Arena box office is open on show days at approx. 4pm. On certain show days the box office may be open earlier or later dependant on the nature of the event. To confirm the opening times before travelling please call 0844 581 1331 for up to date information. Please note, the box office is not open on non-show days. The Resorts World Arena box office is located next to the main entrance of the venue, and it is accessible from all car parks. The box office is usually open on show days at approx. 4pm. On certain show days, the box office may be open earlier or later dependant on the nature of the event. To confirm the opening times before travelling please check out the event page for your event. Please note, the box office is not open on non-show days. Lost Tickets If you lose your tickets, try to contact your point of purchase first. You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. Please note, there may be a charge for the box office re-issuing tickets. Collecting Tickets Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Our box office team will take it from there. Buying Tickets at the Box Office Yes, you can. We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only. Opening hours are subject to change at short notice. All fees are applicable on all transactions at the box office. The box office is cashless so we are only able to accept card payments. This is to help speed things up and reduce our queues. This applies to all areas of the arenas. Everything is contactless too, just to make it that little bit easier. You can even pay with your mobile phone, if you have added a payment card to your Apple Wallet, Google Wallet or Android Pay.
All visitors with disabilities attending concerts are advised to call the Dedicated Ticket Line for disabled visitors on 0800 640 5001 when booking tickets. Lines are open from 9am to 7pm Monday - Friday and 9am-5pm Saturday, Sunday and Bank Holidays.
WILL CALL OPENS ONE HOUR PRIOR TO SHOW. PURCHASING CREDIT CARD REQUIRED TO PICK UP TICKETS - WILL CALL IS LOCATED AT THE MAIN BOX OFFICE ON THE BROAD STREET SOUTH SIDE OF THE CTR.
THE CENTER IS EQUIPPED WITH ELEVATORS AND ACCESSIBLE SEATING IS AVAILABLE. FOR INFORMATION ON ACCESSIBLE SEATING, PLEASE CALL (215) 389-9571. TELECOMMUNICATION DEVICE FOR THE DEAF,(TDD) CALL (215) 389-9599
Visa, MasterCard, Amex, Discover, Cash **Cashless transactions are highly encouraged to minimize contact.**
Box Office: 214-665-4797 Event Line: 214-665-4200 Parking Hotline: 214-665-4700 Dallas Mavericks: 214-747-6287 Dallas Stars: 214-467-8277
The Box Office is located on the North-East corner of the building (across from The Lexus Parking Garage). Due to the global coronavirus pandemic, the Box Office is operating under reduced hours. Please visit our website for the current hours of operation: www.americanairlinescenter.com. Concert tickets are not available for purchase at the American Airlines Center Box Office on the day of the public on-sale. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at www.ticketmaster.com. Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center Box Office on the next business day.