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LITA Lean IT Foundation 2 Days Training in Seoul

Course Description: Lean IT Foundation helps IT organizations to ensure that they provide their customers with the Best possible services. Through understanding customer value, the Processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behavior, IT organizations are helped to develop a continuous improvement mindset. Lean IT is complementary to all other Best Practice methods (such as ITIL®, PRINCE2® and P3O®).  This Course covers the Foundation level certification of the Lean IT Association. Further Lean IT qualifications are Lean IT Kaizen Lead, Lean IT Coach and Lean IT Leadership. The Lean IT Foundation is the entry level certification. This certification is mandatory for the other certifications.  The primary purpose of the Course is to provide a basis for accreditation of people involved with Lean IT Foundation. It documents the Learning outcomes of the Lean IT Foundation and describes the Requirements a candidate is expected to meet to demonstrate that these Learning outcomes have been achieved. Course Topics: Module1: Introduction ●     Lean Principles: how these are related to one another. ●     Waste: ability to identify types of waste within an IT organization or Process (TIMWOOD with Talent) ●     The cost of poor quality and reasons for using Lean Principles to improve performance ●     Types of activities: ability to define what IT activities fall into which category ●     PDCA: ability to describe how the PDCA cycle works on the most basic level ●     Relationship to other models and methods used within IT: understand where Lean IT differs from and complements other methods. The connection of Lean IT with IT service Management is specifically investigated. Module2: The Customer ●     Types of customer value and the factors that influence customer value ●     The link between the Voice of the Customer and Critical to Quality ●     How to construct a Critical to Quality tree Module3: The Process ●     Relationship of Process (Value stream) with the other Lean Principles ●     The difference between Push and Pull systems ●     The steps for creating a Value Stream Map, using SIPOC and Value Stream Map ●     Waste in a Value Stream Map, ability to identify the symbols for the TIMWOOD waste ●     Explain the SIPOC and VSM using IT examples e.g. SIPOC: Software development, VSM: High level Change Process (other examples are permitted) Module4: Performance ●     Relationship of performance with the PDCA cycle ●     The key aspects of a KPI ●     Why time is the most important production factor within IT ●     The relationship of PCE with VSM ●     The role of skills and knowledge in ensuring performance Module5: Organization ●     Why organizations need to be customer oriented ●     What the goal is of a performance dialogue ●     The use of each of the visual Management boards – day board, week board and Kaizen/improvement board Module6: Kaizen ●     Which tools from the other dimensions are used in which phase of the DMAIC cycle ●     Prioritization of improvement candidates through feasibility and impact in determining both which problems to solve with a Kaizen and which solutions to implement at the Improve step of the Kaizen Module7: Behavior & Attitude ●     The difference between behavior and attitude ●     The difference between traditional Management and Lean Management ●     The behavior and attitude required for successful use of Lean ●     Behavior and Attitude in relation to expectations surrounding a change in way of working  Learning Goals: ●     The Principles underlying the Lean philosophy ●     The importance of understanding and delivering customer value ●     The way Lean looks at Processes and the waste within them ●     How to measure performance and the key determinants of performance ●     What the organizational Requirements are when implementing Lean, including the use of visual Management tools ●     Which behaviour and attitude is necessary for Lean to be successful within an IT organization ●     The DMAIC problem-solving model ●     How these Lean Principles can be applied within an IT organization Course Agenda: Day 1 ●     Introduction of Lean ●     The Customer ●     The Process ●     Performance Day 2 ●     The Lean Organization ●     Behavior and Attitude ●     Problem Solving ●     Wrap-up and Mock Exam ●     Exam Who can Attend? Any manager or specialist working in an IT organization can benefit from the insights provided by the qualification. IT professionals who are participating in or involved with lean projects.

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Craft Workshops for Adults - Lauriston Castle

Museums & Galleries Edinburgh welcome you to Lauriston Castle. Click on the green 'tickets' box to find 14 fantastic adult workshops. About Us: For more than 400 years, enchanting Lauriston Castle has overlooked the River Forth at Silverknowes, near Cramond. Set among 30 acres of woodland and beautiful gardens, Lauriston Castle is a special place to visit. The Castle itself has a beautiful Edwardian interior, from which we take inspiration for many of our workshops. Downstairs are the servants’ quarters, including the maids’ hall and the atmospheric old kitchen, where a warm welcome awaits you during the winter months. Why not double up a day visiting the Castle grounds with a picnic, and historic Cramond is right on our doorstep so you can make a real day out visiting this part of Edinburgh. Free car parking is available within the Castle grounds off Cramond Road South. Lauriston Castle is easy to reach and is close by car from the City Bypass. It sits between Davidson’s Mains and Cramond. You can take numerous buses to Davidson’s Mains, or Silverknowes Terminus; both are around 10 minutes’ walk from Lauriston Castle. See www.lothianbuses.com for details of local services. BookingPre-booking and advance payment are essential for all events. Online: To book contact: edinburghmuseums.org.ukBy phone: Telephone the City Art Centre on 0131 529 3993 (Monday to Sunday 10am - 5pm)In person : The City Art centre, 2 Market Street, Edinburgh EH1 1DE (Monday to Sunday 10am - 5pm) For further information (non-booking information) about any event, contact Margaret Findlay, Learning and Programmes Manager, on 0131 529 3963, or email margaret.findlay@edinburgh.gov.uk

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Carolina Panthers vs. Kansas City Chiefs

Advance sales - Cash, Visa, MCGame days - Cash only Open 4 hours prior to game time. Located at box office-southeast corner PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER. Carolina Panthers box office - (704) 358-7800 Open Mon-Fri 8:30am-5:30pm Opens 2 Hours Prior To Game Time Located at the Southeast corner between South and East Gates This venue is accessible.

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Hamilton (Touring)

Cash, Visa, MC, AMEX and Discover Customer can pick up tickets within the hour prior to the show in the Main Street entrance of the Theatre. Customer must present the actual credit card used to place the order and a photo ID. Customer can call (716) 847-0850 for special handling. (716) 847-0850 SUMMER HOURS: Monday through Thursday: 10:00AM-5:00PM Friday: 10:00AM-2:00PM Saturday: CLOSED FALL/WINTER/SPRING HOURS: Monday through Friday: 10:00AM-5:00PM Saturday: 10:00AM-2:00PM Open two hours prior to performances through intermission.

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Barcelona Taste Food Tour, Gothic Quarter // Tuesday, 14 January

The Gótico Tapas Tour takes you through Barcelona’s famous Gothic Quarter, in the Ciutat Vella (old city) – past Roman walls, alongside cathedrals, through precious plazas and, most importantly, in-and-out of small local restaurants that will leave you sated, jolly, and with a better understanding of local Catalan and national Spanish cuisine.  Gótico was our first tour, is our first love, and remains a great traditional option in Barcelona’s most historic setting.  First time in Barcelona?  This is the one for you!  The low-down on our Barcelona tapas tour This is not a historical walking tour with a snack at the end. Our 3 hour tour stops in 3 small food establishments, ranging from high-quality specialty shops to home-style tapas restaurants, each one with its own scrumptious specialties for you to taste. Your knowledgeable guide will safely lead you, all the while sharing stories about Barcelona life, food and history. You will enjoy all the cuisine, and, due to the small size of the group, you will also enjoy a more personal, relaxed experience. Our tour groups are typically no larger than 6; meaning we can discreetly visit venues loved by locals and genuinely enjoy each other’s company. Indeed, by the end of the night we usually feel we’ve made lifelong friends!

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Minnesota Wild vs. Arizona Coyotes

Cash, Visa, Mastercard, Discover, American Express. Will Call windows open 90 minutes prior to the event and will remain open through the second period for Minnesota Wild games. Will Call is located in the main lobby of Gate 1 at Xcel Energy Center. Tickets are released only to the person whose name appears on the Ticketmaster account or will call envelope. No one will be given tickets designated for another person. Proper photo identification is required, and purchasing credit card, if applicable. A signature from the person authorized to pick up the tickets will be obtained at the time of pick up. Box office phone: (651) 726-8240 Minnesota Wild group sales: (651) 222-WILD Group sales for other events: 651-312-3486 Box office fax: (651) 726-8246 Internet web site: www.xcelenergycenter.com Internet e-mail: info@xcelenergycenter.com Regular Box Office Hours (September - April) Monday - Saturday: 10:00 AM - 6:00 PM Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only) Summer Box Office Hours (May - August) Monday - Friday: 10:00 AM - 6:00 PM Saturday & Sunday: Closed, except for events (opens 4 hours prior to the event start time) and on sales (open for on sale time only) Based on the Xcel Energy Center event schedule, closing times may be extended. The box office may be closed on holidays. Accommodations include accessible parking and drop-off areas, elevators, escalators, wheelchair accessible seating with excellent sightlines, accessible restrooms. ASL interpreters are provided upon advance request. Assisted listening devices are available, as well as Braille and large print programs upon request. There is elevator access to every level of the arena.

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Chicago Blackhawks vs. St. Louis Blues

The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card. Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code. (312) 455-4500 (312) 455-4519 (TTY) Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.

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ICAL 2021: 15. International Conference on Aviation Logistics

The International Research Conference Aims and Objectives

The International Research Conference is a federated organization dedicated to bringing together a significant number of diverse scholarly events for presentation within the conference program. Events will run over a span of time during the conference depending on the number and length of the presentations. With its high quality, it provides an exceptional value for students, academics and industry researchers.

ICAL 2021: 15. International Conference on Aviation Logistics aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Aviation Logistics. It also provides a premier interdisciplinary platform for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Aviation Logistics

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Disney On Ice presents Into the Magic

Cash, Visa, MC, Discover, American Express Customers can pick up Will Call tickets one (1) hour prior to the show. Customers must present the actual credit card used to place the order and a photo I.D. The Will Call window is located on the Montgomery Street and Madison Street corner of the arena. 315-435-2121 The Solvay Bank Box Office at The Oncenter for War Memorial Events has two locations for walk up sales. o 515 Montgomery Street will open 1 hour prior to the schedule start time. o 760 S. State Street or South State Street will open at 10am and remain open through posted start time. To purchase tickets or for more information, you can call 315-435-2121. The Solvay Bank Box Office at The Oncenter is open Monday thru Friday from 10:00 a.m. to 3:00 p.m. and Saturday from 10:00 a.m. to 2:00 p.m.( closed Saturdays in the summer) The Oncenter Box Office is closed on Sunday. During weekend events, the box office will open one (1) hour prior to the start of the show. Fans may purchase ADA seating via www.ticketmaster.com or at the venue box office. 315-435-2121 315-435-2121 Venue Box Office Hours Monday-Friday 10am-3pm Saturday 10am-2pm Sunday Closed *Summer hours vary

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