Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
American Express, Visa, Mastercard, Discover, Cash
Located in the Box Office, near the corner of Mulberry Street and Edison Place.
(973) 757-6000 The Prudential Center Box Office is located inside the arena near the corner of Mulberry Street and Edison Place. Guests can enter from the corner of Mulberry Street and Edison Place, next to the Investors Bank Tower.
Box Office hours are 11AM to 6PM Monday-Friday and closed on Saturday and Sunday with the exception of weekend events, where the Box Office opens at 11AM. Please visit www.prucenter.com/box-office for more information.
Accessible seating is available through Ticketmaster. Please call 800-877-7575 or visit ticketmaster.com to purchase accessible seating.
Payments accepted are at the discretion of the show’s producer. An ATM is available in the lobby.
Will Call orders may be picked up as early as 90 minutes prior to show time, at the main box office located in the main lobby.
For DALLAS SUMMER MUSICALS: Please call 214.691.7200 For ALL OTHER EVENTS: Please visit www.liveatthemusichall.com
The Music Hall at Fair Park does not operate a daily box office. Events are staffed on the day of event, 90 minutes prior to each performance (generally). For DALLAS SUMMER MUSICALS: Please call 214.691.7200 For Ticketmaster events: please visit Ticketmaster.com For ALL OTHER EVENTS: Please visit www.liveatthemusichall.com
The Music Hall at Fair Park does not operate a daily box office. Events are staffed on the day of the event, 90 minutes prior to each performance (generally). For DALLAS SUMMER MUSICALS: Please call 214.691.7200 For Ticketmaster events: please visit Ticketmaster.com or call 800-877-7575 For ALL OTHER EVENTS: Please visit www.liveatthemusichall.com
Course Description:
Do you want to improve the performance of your IT Management organization? Is the business dissatisfied with your services? Do your team members need an energy boost? Could your way of work be improved?
Improvement initiatives often fail because people bite off more than they can chew. During a workshop they identify various improvement initiatives and genuinely want to tackle them, but then get bogged down in their day job. Their initial enthusiasm turns sour, with people feeling guilty that they haven’t been able to perform as expected, or blaming their managers for getting them into this mess. No wonder that future improvement initiatives are regarded with some “there we go again” cynicism. The ‘choose your own battles’ approach avoids this major pitfall by only selecting initiatives that the participants consider really worthwhile, and honestly assessing both their practical capabilities to execute and the possibilities and limitations of the organizational ecosystem.
Course Topics:
Kick-off and introduction
● Kick-off by client to set the scene
● Introduction by each participant, with background, expectations, issues and mottos
Presentation of frame of reference for the clients’ specific IT services
● Presentation of the ‘big IT picture’ model as a frame of reference
● Interactive creation of a high-level Assesment of the IT function, based on the big IT picture model
● Presentation of a ‘framework of frameworks’, to position many common industry Practices
● High-level presentation of some relevant frameworks or standards that may be useful when discussing the quick scan results
● Presentation about how to ‘implement’ frameworks effectively
● Presentation of the IT value circle on which the quick scan is based
Discussion of similarities and differences in quick scan findings
● Presentation of compiled quick scan results
● Discussion of high-level similarities and differences
● Presentation of a way to assess the value of potential improvement items
Identification and qualification of potential improvement items
● Discussion about each quick scan item and identification of potential improvement items, including provisional ranking of value, resulting in a list of potential improvement items
Ranking of potential improvement items
● Discussion about the relative value of each potential improvement item, resulting in an updated list with value scores
Assesment of feasibility of improvement items and division of items into quick wins and longer term improvement areas
● Presentation of Covey’s Circles as a way of identifying which improvements are feasible and which are a ‘mission impossible’
● Discussion about the feasibility of each potential improvement item, resulting in an updated list with feasibility scores
Identification of ‘improvement ambassadors’
● Enlistment of volunteers to undertake improvements
Provisional planning of improvement activities
● Provisional planning of the quick wins and high priority potential improvement items
● Discussion about how to keep the improvement wheel turning
Learning Goals:
● Individuals certified at this level will have demonstrated their understanding of:
● How to assess the ‘health’ of their current way of working
● How to identify specific improvement items that are worth improving
● How to assess the feasibility of successfully executing these improvement items
Course Agenda:
Pre-Course
● Each participant fills in the quick scan Assesment and returns this to the facilitator 1 week before the first session
First day
● Kick-off and introduction
● Presentation of frame of reference for the client’s specific IT services
● Discussion of similarities and differences in quick scan findings
● Identification and qualification of potential improvement items
Intermediate days
● Identification and qualification of more potential improvement items
Last day
● Ranking of potential improvement items
● Assesment of feasibility of improvement items and division of items into quick wins and longer term improvement areas
● Identification of ‘improvement ambassadors’
● Provisional planning of improvement activities
Who can Attend?
This workshop is for heads of IT Management departments who are struggling with their Application Management and/or IT Service Management services. Their concerns might be caused by problems with relationships with their business and IT partners, Processes, staff knowledge/skills/motivation, tools etc. The issues could be strategic, managerial or operational.
The workshop participants are the head of the department plus (a selection of) his or her co-workers, up to a recommended maximum of 15 per workshop, which could be stretched to 20 participants. Larger departments would be spread across multiple workshops
cash, visa, mc, amex & discover - no checks
TO PICK UP Will Call -- you must present your confirmation number, a picture ID and the credit card used to purchase your tickets. You must wait 48 hours after ordering to pick up your tickets.
For NRG Stadium information 832-667-1400.
Monday-Friday 10am-5pm Saturday 10am-2pm. Hours subject to change.
Cash, Visa, MC, Discover, American Express
Available at Box Office during regular hours.
Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY.
There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.
We are pleased to invite you to the annual congress ISLB, which will takeplace in Barcelona on April 3-4, 2020. This meeting will bring togetherexperts in the field of Liquid Biopsy who will share their latest advances inthe clinical field. During the event, clinical best practices related to liquidbiopsy will be presented, new consensus will be reached and the latestadvanced on cellular and molecular diagnostic technologies will bediscussed.
During this Congress, we would also like to present the mission of our societyin addition to our plan of action and the milestones planned to be achieved inthe coming years. We would love to discuss with you the exciting ISLBproject with the aim of enriching our offer and studying different ways tostrengthen the relationship between you and the ISLB.
Looking forward to meeting you in Barcelona!