Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
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Will Call Location: In Theatre Lobby Pick up tickets one hour prior to the show. Customers must present the I.D. matching order.
518-465-4663
Service Hours: Monday - Friday 9am-5pm In the event there is a show on a Saturday or Sunday, the box office will open at noon. *Please note the Box Office does recognize major holidays and may have shorter hours or be closed
Suivez les conférences de Connaissance des Arts : Comprendre l'art moderne
Pour la saison 2019-2020, les conférences de « Connaissance des Arts » seront consacrées à l’Art moderne ! De Seurat à Soulages, en passant par le Bauhaus et la Pop Culture, c’est une épopée artistique hors du commun que nous vous invitons à découvrir.
Rendez-vous dans l'Auditorium de Connaissance des Arts au 10, Boulevard de Grenelle Paris 75015 (métro Bir-Hakeim) de 18h30 à 20h00, chaque mois, pour assister à nos conférences :
De Seurat à Bonnard, la peinture postimpressionniste - 19 sept 2019
1900 : entre Art Nouveau et Symbolisme - 17 oct 2019
Les Avant-Gardes : autour des Fauves e t des cubistes - 21 nov 2019
Entre archaïsme et expressionnisme, une nouvelle esthétique - 19 déc 2019
Les révolutions dans l'art : Bauhaus, Constructivisme, Abstraction - 23 janv 2020
Dada et les Surréalistes, l'art comme terrain de jeu - 27 fév 2020
L'Art Déco et les Expositions internationales de 1925 et 1937 - 19 mars 2020
De Pollock à Soulages : abstraction américaine et reconstruction européenne - 23 avr 2020
L'objet du quotidien, entre Nouveau Réalisme et Pop culture - 28 mai 2020
L'éclatement des pratiques dans les années 1960 et 1970 - 25 juin 2020
Plus d'infos sur : www.connaissancedesarts.com/conferences
Contact : web@cdesarts.com
The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.
Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. E-TICKET /PRINT AT HOME & MOBILE TICKETING If you chose Print-at-Home as your delivery method, your tickets will be sent to the email address used at the time of purchase in the form of a .pdf and must be printed on paper in advance for entry. Print at Home tickets cannot scanned at the venue from a mobile device. Choosing mobile entry allows the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, ClickTix, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid QR code.
(312) 455-4500 (312) 455-4519 (TTY)
Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules.
Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call 312-455-4653 and ask for Guest Relations (312-455-4519 TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
THE ADDAMS FAMILY, a comical feast that embraces the wackiness in every family, features an original story and its every fathers nightmare: Wednesday Addams, the ultimate princess of darkness, has grown up and fallen in love with a sweet, smart young man from a respectable family a man her parents have never met. And if that wasn't upsetting enough, Wednesday confides in her father and begs him not to tell her mother. Now, Gomez Addams must do something hes never done before keep a secret from his beloved wife, Morticia. Everything will change for the whole family on the fateful night they host a dinner for Wednesday's "normal" boyfriend and his parents. The Addams Family is presented through special arrangement with and all authorized performance materials are supplied by Theatrical Rights Worldwide, 1180 Avenue of the Americas, Suite 640, New York, NY 10036 www.theatricalrights.com Youth Theatre of Hardin County is the oldest youth theatre program in the Commonwealth of Kentucky in continual operation since 1972, dedicated to education in the performing arts for middle and high school aged residents of Hardin County, Kentucky. ALL TICKETS ARE GENERAL ADMISSION. Doors open thirty minutes prior to event time. For questions about special accommodations or handicap access please contact the Hardin County Schools Performing Arts Center.
Course Description:Desktop support involves more than just supporting desktops. It includes support for laptops, notebooks, printers, and just about anything for which the company plans to provide face-to-face desktop support. The desktop support manager is responsible for executing the operational and tactical plans of desktop support, while satisfying customer and business needs. Designed for both new and experienced desktop support managers, this Course helps desktop support managers satisfy operational demands and build a support center that aligns with the organization, adds value to the business, and delivers on its commitments.
Course Topics:
Unit 1 : Desktop Support
● The Evolution of Support
● Support Center Maturity
● Successful Desktop Support
Unit 2 : Strategy
● Strategic Perspective
● Business Alignment
● SWOT
Unit 3 : IT Financial Management
● IT Financial Management
● Cost, Value, and ROI
Unit 4 : Support Delivery Methods and Technology
● Service Desk Infrastructure
● Telephony Infrastructure
● Desktop Support Delivery Methods
● Service Management Systems
● Selecting Service Desk Technology
Unit 5 : Service Level Management
● Service Level Management
Unit 6 : Metrics and Quality Assurance
● Desktop Support Metrics
● Data Sources
● Baselining and Benchmarking
● Performance Reporting
● Quality Assurance Programs
● Measuring Customer Satisfaction
● Measuring Employee Satisfaction
Unit 7 : Desktop Support Processes
● Best Practices for Support
● IT Service Management
● The Service Desk
● Service Operations
● Service Design
● Service Transition
● Knowledge Management
Unit 8 : Leadership
● Your Responsibilities as a Desktop Support Manager
● Your Role as Leader
● Manage Operations Effectively
● Emotional Intelligence
● Communication
● Influence & Motivate
● Integrity & Service Ethics
● Growth
Unit 9 : Workforce Management
● Workforce Management
● Staffing Models
● Scheduling
● Sourcing
● Recruitment
Unit 10 : Training and Retention
● Fostering Relationships
● Teamwork
● Coaching
● Peer Mentoring
● Training
● Rewards, Motivation, Retention
● Performance Management
● Career Development Planning
Unit 11 : Promoting Desktop Support
● What is Marketing?
● Creating Internal Marketing Culture
● Marketing Opportunities
Learning Goals:
● Characteristics of an effective desktop support manager
● How to create and deliver on service level agreements and operating level agreements
● How to align desktop support services with business strategy, Objectives, and Processes
● The importance of the relationships among IT service Management Processes
● Tactics for screening, hiring, training, and leading high-performance teams
● How to create an internal marketing culture to promote your desktop support services
● The metrics and key performance indicators essential to desktop support performance reporting
Course Agenda:
Day 1
● Desktop Support
● Strategy
● IT Financial Management
● Support Delivery Methods and Technology
Day 2
● Service level Management
● Metrics and Quality Assurance
● Desktop Support Processes
● Leadership
Day 3
● Workforce Management
● Training and Retention
● Promoting Desktop Support
Who can Attend? Experienced technical support professionals who must manage day-to-day functions of desktop support, as well as master critical performance and customer service strategies. Individuals who are preparing for the HDI Desktop Support Manager (HDI-DSM) certification exam.
Visa, Mastercard, American Express, Cash
Will call may be picked up at any window at any time that the box office is open. Customers do not need to wait until the night of the show.
(808) 768-5252 - recorded message
For Advance Ticket Sales Main Box Office (Arena) Hours: ** Monday - Saturday, 9:00 AM - 5:00 PM **Closed on Sunday and all Holidays unless there is a scheduled event for that day and only that event will be sold. For Day of Event Ticket Sales Main Box Office Hours: Closed on Sundays, and all Holidays unless there is a scheduled event for that day. Monday - Friday, 10:00 AM - 2 (two) hours prior to the start of the event. 2 hours prior to the event go to the Concert Hall box office Saturday, Sunday & Holidays, 9:00 AM - 2 (two) hours prior to the start of the event.
To better accommodate your needs, Neal S Blaisdell Concert Hall has requested that all special seating accommodations be solicited only through their representatives. Please contact a Neal S Blaisdell Concert Hall representative for further help with your ticket purchase.* Advance ticket purchase may be required. The Neal S Blaisdell Concert Hall allows a maximum of 1 companion for every wheel chair space. Additional companions may be purchased based upon availability in the nearest section. * Box office information is subject to change.