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ITIL® – Release, Control And Validation (RCV) 4 Days Virtual Live Training in Seoul
Course Description: Mastering ITIL Intermediate Courses requires IT professionals to obtain great insight into the ITIL body of knowledge and to learn how to apply ITIL in real life. ITpreneurs’ blended Release, Control, and Validation (RCV) training Course uses an optimal mix of training methods to achieve this result in a way that is most convenient, effective, and economical to learners. Learners obtain the “knowing” component of the Course by completing 10 hours of self-paced eLearning in their own time and at their own pace. After completing the eLearning component of the Course, the program taps into the natural strengths of the classroom. In 2.5 days, learners are provided with a safe environment where they can learn to “apply” their knowledge through a combination of case studies, assignments, and role plays. Thinking beyond the traditional classroom “box” and presenting students with an optimal mix of Learning methods. This ITIL Intermediate Course immerses learners in the practical aspects of the ITIL Service Lifecycle and Processes associated with the Release, Control, and Validation of services. The main focus of this Course is on the operational-level Process activities and supporting methods and approaches to executing these Processes in a practical, hands-on Learning environment. Course Topics: ● Course Introduction ● Introductions ● Course Introduction ● Course Learning Objectives ● Unique Nature of the Course ● Course Qualification Scheme ● Service Transition ● Purpose and Objectives of Service Transition ● Scope of Service Transition ● Business Value of Service Transition ● Processes Within Service Transition ● Aspects of Developing Effective Service Transition Strategy ● Initiatives for Preparation of Service Transition ● Planning and Coordinating Service Transition Activities ● Providing Transition Process Support ● Generic Roles Involved in Service Transition ● Change Management ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Types of Change Requests ● Role of Change Models, Change Proposals, and Standard Changes ● Remediation Planning ● Main Activities, Methods, Techniques, and Relationship with RCV ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● Operational Activities of Change Management During the Service Operation Lifecycle Stage ● Managing Organization and Stakeholder Change as an Essential Part of Continual Improvement ● Service Asset and Configuration Management ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Main Activities, Methods, Techniques, and Relationship with RCV ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● SACM Activities Performed on a Daily Basis by Service Operation ● SACM Roles ● Release and Deployment Management ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Phases of Release and Deployment Management ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● Release and Deployment Management Activities and Service Operation ● Release and Deployment Management Roles ● Service Validation and Testing ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Main Activities, Methods, Techniques, and Relationship with RCV ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● Service Validation and Testing Management Roles ● Request Fulfillment ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Main Activities, Methods, Techniques, and Relationship with RCV ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● Request Fulfillment Roles ● Change Evaluation ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● Change Evaluation Roles ● Knowledge Management ● Purpose and Objectives ● Scope of the Process ● Business Value of the Process ● Policies, Designs, and Planning Considerations ● Triggers, Inputs, Outputs, and Interfaces with Other Processes ● Information Management ● Process Measurement ● Challenges and Risks ● Knowledge Management Activities and CSI ● Knowledge Management Roles ● Technology and Implementation Management ● Generic Requirements of Technology ● Evaluation Criteria for Service Management Tools ● RCV Practices for Process Implementation ● Challenges, CSFs, and Risks ● Planning and Implementing Service Management Technologies ● Technology Considerations ● Exam Preparation Guide Learning Goals: ● Understanding Service Management as a Practice and the Principles, purposes, and Objectives of Service Transition. ● Knowing the important role of Release, Control, and Validation in service provision and understanding how the in-scope Processes interact with other Service Lifecycle Processes. ● Comprehending the activities, methods, and functions used in each of the Release, Control, and Validation Processes. ● Knowing how to apply Release, Control, and Validation Processes, activities, and functions to achieve operational excellence. ● Measuring Release, Control, and Validation performance. ● Understanding the importance of IT security and how it supports Release, Control, and Validation. ● Understanding technology and implementation Requirements in support of Release, Control, and Validation ● Comprehending the challenges, Critical Success Factors, and Risks related to Release, Control, and Validation. Course Agenda: eLearning 6 hours of self-paced, instructor-supported eLearning Day 1 ● Service Management ● Change Management ● Lunch ● Change Management ● Homework Day 2 ● Service Asset and Configuration Management ● Lunch ● Release & Deployment Management ● Service Validation and Testing ● Homework Day 3 ● Request Fulfillment ● Service Evaluation ● Knowledge Management ● Lunch ● Knowledge Management ● Technology and Implementation Considerations ● Homework Day 4 ● 4 hours of self-paced, instructor-supported eLearning Who Can Attend? The Release, Control, and Validation Capability Course will be of interest to: ● Individuals who have their ITIL Foundation certificate and want to purse the Intermediate and Advanced level ITIL certifications. ● Individuals and/or operational staff who require a comprehensive, practical under tanding of the Release, Control, and Validation Processes and how these may be used to enhance the quality of IT service support within an organization. For example, operational staff involved in Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation, and Knowledge Management. ● IT professionals involved in IT Service Management implementation and improvment programs. ● Typical roles, including (but not restricted to) IT professionals, IT/business mangers, and IT/business Process owners, and IT practitioners.
read moreScandinavian Music Group
Ovet klo 20:00 /
Liput ennakkoon alk. 28 €, ovelta 31 €, Ikäraja: K-18
HUOM! Keikka on siirtynyt toukokuulta syyskuulle!
Ostetut liput käyvät uudelle päivämäärälle sellaisenaan.
To 7.5. --> To 24.9.2020
Pe 8.5. --> Pe 25.9.2020
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Scandinavian Music Group soittaa toisenkin keikan Tavastia-klubilla!
Rakastettu SMG poikkeaa tauoltaan kahden keikan ajaksi Tavastia-klubille juhlistamaan klubin 50-vuotista taivalta.
Yhtyeen viimeisin single "Mua ei saa muuttumaan" julkaistiin vuonna 2018.
Syömään ennen keikkaa? Varaa pöytä Ravintola Ilveksestä! www.ravintolailves.fi
read moreBaltimore Orioles vs. New York Yankees
Cash, Visa, MasterCard, American Express, Discover Tickets can be picked up at Box Office during regular business hours. Customers must bring the account number, a valid photo ID, and the credit card used for the ticket purchase. (888)848-BIRD In Season, 9am-5pm Monday-Saturday 11am-5pm Sunday. On event days: 9am-the middle of the 5th inning Monday-Saturday 11am-5pm Sunday Assistive listening devices and wheelchairs are available during games through the fan assistance center.
read moreSecond Round: Hurricanes at Rangers Rd 2 Hm Gm 1
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square. Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons. General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299 Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only. MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
read moreThe Gypsys - feat. Keith Sanders
THE GYPSYS - Partystimmung auf höchstem Niveau ! Wer den Kult um die Band THE GYPSYS kennt, weiß was ihn erwartet: Virtuose Musiker auf höchstem Niveau, die aktuelle Chart-Breaker, Soulklassiker aber auch funkelnde Oldies auf die Bühne bringen – die Mischung macht den Sound aus Frankfurt aus! Hier trifft „Happy“ (Pharrell Williams) auf „Uptown Funk“ (Bruno Mars), "Rhythm is a dancer" (Snap) auf „Narcotic“ (Liquido), und “Cake By The Ocean” (DNCE) auf eine von Kulturpreisträgerin Ena Roth interpretierte Gänsehaut-Version von „Skyfall“ (Adele). Als absolutes Alleinstellungsmerkmal gilt auch das integrative multikulturelle Repertoire der Band, mit Songs in unter anderem folgenden Sprachen: Afrikanisch, arabisch, französisch, portugiesisch, italienisch, türkisch, spanisch und sogar ein Song in österreichischem Dialekt (die mit Abstand schwerste Sprache). Mehr zur Band --- The GypsysZum Musiklokal --- Musiklokal Südbahnhof Einlass: 11.00 Uhr !!! ACHTUNG - Keine SITZPLATZGARANTIE !!!
read moreNew York Yankees v. Kansas City Royals * Premium Seating *
Please check yankees.com for updated information including a Yankee Stadium Ticket Office schedule.
read moreP!NK: TRUSTFALL TOUR
You can use our proud partner’s Chase Cards for payment at the Box Office. We also accept, Cash, MasterCard, Visa, American Express, Discover Will Call tickets may be picked-up at the Chase Center box office with a valid government issued photo I.D. that matches the name on the order, the credit card used to make the purchase, and the confirmation number given at the time of purchase are provided. VIP PACKAGES are subject to the package providers rules for pick up. For the box office to release tickets not in your name you need to submit a written letter of authorization along with a copy of the driver’s license of the party whose name is on the account. For Golden State Warriors: Ticket Sales: 1-888-GSW-HOOP (option 1) Group Sales: 1-888-GSW-HOOP (option 2) Account Service: 1-888-GSW-HOOP (option 3) Grandview Suites 1-888-GSW-HOOP (option 4) Administration: (510) 986-2200 Monday-Friday: 10AM - 4PM // Weekends: Only on event days pending door times. Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Chase Center Box Office. Interpreters are available by request and are dependent upon availability. Please call the Chase Center for further information. Interpreters need to be reserved a minimum of 10 days in advance of the show. Service dogs are allowed at the Chase Center.
read moreMenopause The Musical
Cash and All Major Credit Cards MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS 702-693-6143 1-855-234-7469 Group Sales (20+) Opens one hour prior to the first show and closes a half hour after the last show. To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives
read moreTennessee Titans vs. Los Angeles Chargers
Visa, MasterCard, American Express, Discover & Cash. Will Call begins 2 1/2 hours prior to event. 615-565-4200. Fax is 615-565-4212. For CMA Festival Info, please call 1-800-CMAFEST 8:30AM - 5:00PM Monday - Friday. This is an accessible venue: All Patrons in Wheelchairs Must Purchase Accessible Seating. For CMA Music Festival: Please contact CMA at 800-262-3378 for accessible seats.
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