Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club
Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D.
General Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games!
TD Garden - Boston | Tickets, Schedule, Seating Chart, Directions (ticketmaster.com) The box office will open 2 hours prior to an event and remain open until one hour after the event begins. Please note the TD Garden Box Office does not sell tickets at the public on sale. All tickets should be purchased via www.ticketmaster.com *Hours subject to change
This is an accessible venue.
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
The MetLife Stadium Box Office will accept cash, Visa, Mastercard, Discover, and American Express. Personal checks will not be accepted.
Ticketmaster Will Call may be picked up at any open ticket window. For all events, non-Ticketmaster will call orders may be picked up at the designated will call window. Will call tickets will be available beginning at least 2 hours prior to the scheduled start time for the event.
Box Office: 201.559.1300, tickets@metlifestadium.com - General Ticket Inquiries - ADA Ticket Inquiries Guest Services: 201.559.1515, info@metlifestadium.com
MetLife Stadium Box Office is open Monday through Friday 11am through 5pm. The Box Office is located in the West VIP lobby. Please park in Lot G, enter through MetLife Gate and into the large glass doors labeled West VIP.
MetLife Stadium is fully accessible including all concession stand locations, merchandise stands, ATM's and seating areas. Accessible seating for guests with special needs is available on all levels and in all price ranges. Elevators are located in the southeast (HCL Tech), southwest (Verizon), and northwest (Pepsi) corners of the stadium. Ramps are located at the north and south entrances. Seats with removable armrests are located throughout the stadium. A limited number of wheelchairs are located at each of the entrance gates to transport guests with limited mobility to their seating area. Guests may contact the MetLife Stadium at 201-559-1515 or ADAinfo@metlifestadium.com for more information or any additional needs for non-NFL events. MetLife Stadium ADA Ticket Questions call 201-559-1300. New York Giants ADA Ticket Purchases call 888-694-1925. New York Jets ADA Ticket Purchases call 973-549-4585. For wheelchair accessible and limited mobility patrons for non-NFL events, please click on the "Request Accessible Tickets" icon on the right side of the page to be taken to a dedicated page for accessible seating purchases. Please request the total number of wheelchair plus companion seats or limited mobility plus companion seats within the same wheelchair dropdown box so you may sit together.
Course Description:
The technical support professional assists with providing support services and acts as an escalation point, providing level 2 or level 3 support, for the support center. They may work directly with customers or with other departments to resolve issues related to the organization’s products and/or the IT infrastructure that enables the business.
The HDI Technical Support Professional training focuses on customer service and service Management Best Practices, emphasizing responsive incident escalation, the importance of metrics measurement, knowledge Management, problem Management, improving teamwork, and stress Management.
Course Topics:
Introduction
Role of the Technical Support Professional
● The Support Organization’s Role in the Business
● The Role of the Technical Support Professional
● The Value of the Technical Support Professional
Strategic Framework
● Strategic Perspective
● The Service Catalog
● Service Level Management
● Standard Operating Procedures
● Business Alignment
Support Center Processes and Operations
● Best Practices
● Information Technology Information Library
● Service Operation Functions
● Service Operation Processes
● Service Design Processes
● Service Design Processes
● Service Transition Processes
Continual Service Improvement
● Continual Service Improvement
● Quality Assurance
● Metrics
● Performance Reporting
Support Delivery Methods & Technology
● Support Center Infrastructure
● Support Delivery Methods
● Cloud Services
● Remote Management
● Service Management Systems
Communication Skills
● Communicating with Stakeholders
● Communication Barriers
● Communication Filters
● Communication Enablers
● Global Communication
● Vocal Elements
● Body Language
● Active Listening
Customer Management Skills
● Your Customer’s Psychological Needs
● Empathy
● Emotional Intelligence
● Handling Conflicts
● Customer Competency Levels
Problem Solving & Troubleshooting Skills
● Your Problem Solving Approach
● The Incident Management Process
● Problem Investigation and Diagnosis
● Root Cause Analysis
● Effective Documentation
Teamwork Time Management, & Stress Management
● Teamwork
● Time Management Skills
● Stress Management Skills
Learning Goals:
● Customer service Best Practices
● Communications skills
● Service Management Best Practices and terms
● Importance of being responsive to incident escalation and the need to log information properly
● Purpose and value of quality assurance monitoring
● Metrics used to monitor individual and team performance and to determine key success factors
● Knowledge Management Best Practices
● How to improve problem solving and problem Management
● How to improve teamwork and relationships
Course Agenda:
Day 1
● Support Center Overview
● Strategic Framework
● Support Center Processes and Operations
● Continual Service Improvement (CSI)
● Support Delivery Methods & Technology
Day 2
● Communication Skills
● Customer Management Skills
● Problem Solving & Troubleshooting Skills
● Teamwork, Time Management, & Stress Management
Who can Attend?
Technical support professionals who serve as the escalation point for one or more support centers and desktop support teams.
Cash and All Major Credit Cards
MUST HAVE PHOTO I.D. & CREDIT CARD USED TO PURCHASE TICKETS WHEN PICKING UP WILL CALL TICKETS
(702) 733-3111 1-866-574-3851 - Group Sales (10+)
Box office hours: 11:00AM- 10:30PM Group sales hours: M-F 9:00am – 5:00pm
To better accommodate your needs the box office has requested that special seating accommodations be solicited through their representatives.
Cash, Check, Visa, Mastercard, Discover & AMEX
Available at the Box Office. Opens 1 hour before event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
256-551-2345
Monday-Friday; 10:00am-5:00pm.
This venue is accessible.
Think and Tinker Young Computer Scientist marries software (coding) and hardware (mBot, Makey-Makey, micro:bit) and is a collaborative platform for students to be little Mathematicians and Scientists. The nature of this course is one that is of experimentation in the STEM (Science, Technology, Engineering, Mathematics) field and of endless possibilities waiting to be discovered! Rainbow Projectiles Physics – Projectile Motion Biology - Cell Division Biology – Cell Division We have 12 different badges for students to collect and advance their coding abilities. This class will expose students to diverse fields of application for coding. You can join us anytime throughout the year. Collect your exclusive badges today and after clinching 4, 8 and 12 badges, win an assortment of mystery gadgets! (Greater prizes await with more badges collected) Want to find out more? Check out our FAQs. Caleb enjoyed the course so much.. He is greatly inspired and created a new game today.. He could also articulate what he has learnt. Trionna, Caleb’s Mother
Term Fees: $695 / Term (3 Months)
It seems like you don't know where to start... Did you read the book but 0 practice? You want real hands-on experience running a design sprint?We have put together a 1-day totally hands-on course, where you'll learn the tools you need to define a challenge and execute your own Design Sprint (2019 version).The Google Design Sprint Methodology has become widely adopted by many renowned future-proof businesses like Netflix, Airbnb, Zalando, Redbull, among others.In our experience many designers, studios and medium-size businesses waste time, resources and budget on creating products nobody uses or want. This class will help you boost your design sprint practice and confidence in this process.Key TakeawaysLearn to frame and tackle the right challengeDesign sprint anatomyReduce the risk of failure before launching a new product to the marketHow to get things done within cross-disciplinary teamsHow to empathize and validate solutions with your real usersSolve a real customer problemsPrinciples of storyboardingHow to build an early prototypeUnderstand customer insights through user validation.If you have one of these roles, this will definitely give your team a cutting edge tool.Innovation Managers, Product Managers, Executives at large companies.Startup foundersInnovation ManagersProduct OwnersUX LeadsUX/UI DesignersMarketersPurchase your tickets here:https://www.eventbrite.co.uk/e/1-day-google-design-sprint-bootcamp-level-1-tickets-66177872799LD Design Sprint experienceOur journey with Design Sprints started even before the #Jake Knapp´s book release. We run sprints all over the world with every kind of company, from startups to large organizations. This includes trainings in San Francisco Incubators, an Innovation Center in Singapore, as well as partnering and launching the service design sprint methodology back in 2016.Who is Little Demon?We do Innovation training on Design sprints, Innovation strategy & digital product for corporates and startups. We design services, products & strategies to make your business future-proof and embrace digital transformation. We have helped Fortune 500 companies, startups in Silicon Valley, the Netherlands and Incubators in Europe and Latin America.Little Demon V.O.F.Amsterdam 1019HBEmail us contact@littledemon.rocksCall us 0612705557 \ 0652144471
The Box Office will accept Cash, Mastercard, American Express, Visa, Discover and Travelers Checks. Credit cards must be in your name and presented along with a photo ID.
Will Call: Tickets held for will call may be picked up with proper ID, the Credit Card used to order the tickets and the account number 2 hours prior to the event. Automated will call kiosks are available inside the main entrance for your convenience.
(615)770-2040
The Box Office will be open Monday through Friday from 10:00AM to 5:00PM. The Box Office will open at 10:00AM on Saturday only on event days. The Box Office will open at 12:00PM on Sunday only on event days.
This is an accessible venue
THE ARENA Box Office accepts cash, Visa, Mastercard, American Express, and Discover.
Customers may pick up Will Call tickets 2 hours before event begins until show time. Credit Card used to purchase tickets, valid picture ID, and confirmation number are required.
The Arena Box Office - 606 258 2023 Ticketmaster Charge By Phone - 800 745-3000
Monday through Friday 10:00 AM until 5:00 PM Plus 2 Hrs before any Ticketed Event and during event On-sales.
Accessible seating is available call 606-258-2023