with caller Ken Gourlay, Willie Fraser ceilidh band and piper. Soft drinks £1, alcohol £3. No high heels please. Attendees with no handbags, bags, rucksacks etc. will get fast track entry. Mobile phones and tablets: photos and video are OK but if you intend to text, browse the web etc. we'd prefer you didn't come. Musicians find this very rude.
edinburghceilidhs.net
ken@edinburghceilidhs.net
facebook.com/edinburghceilidhs
0131 339 5374 (24 hours)
The Footprint Center accepts the following methods of payment at the Box Office:VISA MASTERCARD DISCOVER AMERICAN EXPRESS CASH, PHX ARENA NO LONGER ACCEPTS CHECKS
The WILL CALL windows open two hours prior to events and are located on the Northwest side of the building in the Pavilion. WILL CALL PICK-UP: The Footprint Center requires that customers picking up WILL CALL tickets furnish the following: 1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME 2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT ALTERNATE WILL CALL PICK-UP: If another person, other than the person ordering and paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at (1-800-745-3000), ask for customer service to verify account information and request alternate pick-up.
Northwest side of Footprint Center in the Pavilion.(602)379-7800 Suns Game Nights call (602)379-7867
Monday - Friday: 10:00am - 5:00pm Saturday - Sunday: closed except on event days and special on sales.
PHOENIX SUNS: To purchase Phoenix Suns tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7867 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARIZONA RATTLERS: To purchase Arizona Rattlers tickets for people with disabilities, Subject to availability, please call Footprint Center at (602)379-7800 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. PHOENIX MERCURY: To purchase Phoenix Mercury tickets for people with disabilities, subject to availability, please call Footprint Center at (602)252-9622 or visit the Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com. ARENA CONCERTS AND OTHER EVENTS: To purchase concert or other event tickets for people with disabilities, subject to availability, please call Footprint Center at (602)379-7800 or visit Footprint Center ticket office. Accessible tickets can also be purchased at all Ticketmaster locations, by calling (800)745-3000 or online at ticketmaster.com.
It’s a new season and our 17th anniversary! We're featuring the All Media art show. We invite artists to submit their artwork, any medium, and any topic. A rich variety of art is selected for display and for sale in the main gallery. And three solo shows are on display:
Estamos en Mexico: A retrospective in Black and White by Tod Ramey
Muse: Abstract Paintings by Glenda M. Creamer
Horizons by Susan Crook.
Visit Tuesdays - Sundays 12 - 6 pm through October 17th, 2020. Admission is free and open to the public.
See you at the gallery!
For the past 30 years, the TOEIC® Listening, Reading, Speaking and Writing Tests have set the standard for assessing English- language skills necessary to survive and thrive in the workplace.
The TOEIC® Orientation is administered to better prepare first- time test takers on what to expect and how to prepare for the TOEIC® exam. Beyond the candid discussion on the benefits of taking an internationally recognized credential, a practice test is also administered to help familiarize participants with time limits followed and the different tasks and skills tested in the TOEIC® exam.
January 8, 2020
Hopkins International Partners, Inc - Training RoomUnit 2504, 25th Floor Axa Life Centre, Sen. Gil Puyat Ave., Makati City 1227
REGISTER NOWCall us at 895-9944 / 0922-8863420 / 0922-8863421Email us at register@hopkins.com.ph
Registration FEE - PHP 500.00
Banco de Oro (BDO) Branch Account name: Hopkins International Partners, Inc. Account number: 27804-84396 Bank of the Philippine Islands (BPI) Branch Account name: Hopkins International Partners, Inc. Account number: 1433-1138-09
Send a copy of your Deposit slip and ID/Passport at register@hopkins.com.ph.
*The deadline for Registration is two days before the Orientation day. For example, if the event is on July 4, 2019, the deadline will be on June 29, 2019.
All students and non-students (visitors) are welcme to join International Student Tours in Scotland.
About the TourJoin us on a one of the most wanted stdudent adventures to visit the beautiful and romantic Isle of Arran, also known and described as 'The Minature of Scotland'. The Isle of Arran is the largest mountainous island in the Firth of Clyde and most southerly in Scotland. Our exciting adventure will begin with a ferry ride across the Atlantic Ocean to Brodick, the capital of Arran. Once we arrive to Isle of Arran, we will go on a grand tour to visit some of the most exciting locations in the isalnd including Brodick (home to Brodick Castle featured on £20 Scottish Note), Lochranza, Lochranza Castle, Isle of Arran Whisky Distillery, a perfect opportunity to grab a truly Scottish souvenir of whisky, rushing rivers, waterfalls, Goatfell (the highest mountain in the isalnd), spotting seals on its sandy and rocky beaches, visting a fun local Cheese Factory/Shop, great souvenir shops and more... The Isle of Arran is unforgettably special for its unique visitor experience, offering breathtaking views of rugged mountains, rolling hills, woodlands and the chance to spot brilliant wildlife such as eagles and red deers. This exciting student adventure to one of the most beautifl islands in Scotland cannot be missed.
Tour HighlightsIsle of Arran, Brodick, Lochranza and Lochranza Castle, Whisky Distillery, Goatfell, Arran local Cheese Factory and Shop, Beaches, Rivers, Waterfalls and more...
Intresting Facts Isle of Arran is known and described as 'The Minature of Scotland' and it is the largest island in the Firth of Clyde and the seventh largest Scottish island.
Inclusion• Return journey and transportation with luxury coach• Guide Tour, Map and Itinerary • Free time for sightseeing, walking, shopping and attractions• Visiting Isle of Arran, Brodick, Lochranza Castle, Whisky Distillery, Goatfell, Arran Beaches and more...
LunchYou will have plenty of time for lunch in restaurants in Brodick in Isle of Arran. You can also bring your own packed lunch if you wish so.
Things to bring with youSmiles, a camera, warm clothes, walking shoes, snacks, water and money for lunch and souvenir.
Pick Up Point / Time07:00am, No 6 Johnston Terrace, Opposite Castle Arm Pub, EH1 2PWDeparture Point07:00am, No 6 Johnston Terrace, Opposite Castle Arm Pub, EH1 2PW
We look forward to seeing you on this very exciting tour.
International Student Tours in Scotland in the best and most popular student adventure and the easiest way to discover Scotland, recommended by international students and many universities.
Notes & TermsTickets are very limited and are available based on first come, first served. Tickets are not refundable. However, tickets can be sold on to others. It is your responsibility to be at the pick up point on time. Tickets will not be refunded if you miss the pick up point. Ticket transfers are not possible if you miss the tour for any reason. Please note that by joining a tour with International Students Tours in Scotland you are agreeing to our Terms and Conditions and Data Usage. You will receive a reminder email about the tour and other issues if necessary on the week of your tour and an additional update email about the future tours.
Find Out More on our Facebook Page and Website
WEEKDAY CLASS
5 Days (35 Contact Hours)
DESCRIPTION
This program is designed to complement our current Professional Project Management workshop program. This is specifically designed to help project management professionals or practitioners, both project managers/leaders and team members, to learn the standard of project management that is in line with the latest 6th Edition of A Guide to the Project Management Body of Knowledge (PMBOK® Guide) issued by Project Management Institute (PMI)®, USA, and also hands-on knowledge of project scheduling using MS Project application.
With this program, we can equip businesses with project practitioners with comprehensive project management knowledge and skills who can apply the knowledge and skills in this 5-day program to their daily job once they completed the program.
By going through project management body of knowledge and MS Project exercises, the participants will get extensive practices compared to other programs that we offered so far. This will also enable the participants to have common project management language with other PM professionals from all around the world.
LEARNING OBJECTIVES
This workshop offers practical with the theoretical approaches of up-to-date project management knowledge and skills, as well as hands-on project scheduling exercises in using MS Project application.
After this workshop, the participants will:
Understand the project management framework.
Understand the PMBOK® Guide standards and processes in managing project.
Be able to apply the tools and techniques of managing project.
Use PMBOK® Guide to help their actual projects.
Develop, monitor, and control their project schedule using MS Project.
Be able to use knowledge from this workshop to pursue project management certification issued by PMI such as CAPM® or PMP®.
OUTLINE
Introduction to project & project management.
Understanding the roles & responsibilities of PM.
Understanding 10 project management knowledge areas
Project Scope Management
Project Schedule Management
Project Cost Management
Project Quality Management
Project Communication Management
Project Resource Management
Project Risk Management
Project Procurement Management
Project Stakeholder Management
Project Integration Management
Project initiating.
Project planning.
Project executing.
Project monitoring & controlling.
Project closing.
Agile Project Management Overview
PMI Code of Ethics and Professional Conduct
Introduction to MS Project application
MS Project selected key features and functionalities
Developing, monitoring, and controlling project schedule
MS Project scheduling tips and tricks
RECOMMENDED PARTICIPANTS
Manager, Project Manager, Future/Upcoming Project Manager, Project Team Members or any professionals who wished to pass CAPM® (Certified Associate Project Management) or PMP® (Project Management Professional) exam.
FACILITATORS
Dcolearning Facilitators are dedicated and seasoned project management practitioners. They have extensive project management experiences and are experienced facilitators. They must be nationally and/or internationally certified in project management area – Project Management Professional (PMP)®.
Dcolearning programs are in conformance with the quality standards set and following the latest standard of PMBOK® Guide issued by PMI®.
For more information:
Ms. Tya / Ms. Chitra
Direct Contact No. (Call / Chat)
M. +62 856 91 77 71 17 M. +62 878 85 33 21 32
PMI, PMP, CAPM, Project Management Professional (PMP), Certified Associate in Project Management (CAPM) and PMBOK are registered marks of Project Management Institute, Inc.
Dcolearning-Accoladia Group is a Registered Education Provider (R.E.P.) of Project Management Institute (PMI)® R.E.P. ID 4469 and an Intellectual Property Right Premium License Holder for its project management training material granted by PMI.
Do you impress your customers every time you interact with them? Does your organisation thrive on creating raving fans who buy your products and services again and again?
You must go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every single time.
In this fun and exciting professional development course you'll learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your promises.
The PD Training Customer Service course is fun and effective and will improve the way you approach delivering service to your clients. This course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Learning Outcomes
Explain what customer service means in relation to internal & external customers
Recognise how one's attitude affects service standards
Master ways to develop & maintain a positive, customer-focused, attitude
Develop needs analysis techniques to better address customer needs
Apply outstanding customer service techniques to generate return business
Practice techniques for developing good will through in-person customer service
Formulate techniques for service excellence over the phone
Gain insight to connecting with customers online
Master techniques for dealing with difficult customers
Acquire tools for recovering difficult customers
Understand when to escalate an issue
Course Outline
Customer Service Training Course - Lesson 1Brand Ambassador or Brand Assassin?
What is customer service?
Customer Behaviour
Why Customers Leave
The Benefits of Brilliant Customer Service
Reflection
Customer Service Training Course - Lesson 2Customer Diversity
Cultural diversity and the global customer
Generational differences
Reflection
Customer Service Training Course - Lesson 3We choose to serve
Customer Empathy
Principles of great service
Reflection
Customer Service Training Course - Lesson 4Communication – the key to great service
Listening
Writing
Personal Style
Reflection
Customer Service Training Course - Lesson 5Navigating the Negatives
Learning from worst-case scenarios
The Steps of Acknowledgement
Handling Tough Situations
Reflection
Customer Service Training Course - Lesson 6Creating a Service Culture
Management Focus
What can you do?
Living the Culture
Reflection
Customer Service Training Course - Lesson 7Reflections
Create an Action Plan
Accountability equals Action
The Spanish Advanced course is designed for confident Spanish speakers who want to participate in lively, engaging conversations on a wide variety of topics.
Content
Whilst enrolled upon the course you will study the following topics:
The Spanish-speaking world
Spanish culture (food, film, books, business etc.)
Famous Spanish figures
The full course fee is £150.
More information about the assessment and entry requirements can be found on the website: http://www.stmarys.ac.uk/short-courses/learn-a-language.htm. Alternatively, contact us at shortcourses@stmarys.ac.uk or call 020 8240 4321 during office hours.
Course Description:
The interaction between a cloud environment and the existing network/administrative policies is one of the most challenging management issues to resolve. This is the domain of cloud administrators. They configure and maintain the cloud platform—and have to understand and master all aspects regarding cloud provisioning.
The Cloud Provisioning and Administration course enables Network, Systems, and Database Administrators to effectively operate in the cloud. This 2-day training program provides a hands-on, practical approach to cloud provisioning for administrators and touches upon all the aspects of administering cloud services. The training covers best practices on cloud administration. It is supported by major vendor technology solutions and covers Open Source, as well as global vendor standards. This is a professional level course and relevant to professionals with at least 2-5 years of experience as an Administrator. The course prepares candidates for the Professional Cloud Administrator Certification (PCA).
Course Topics:
● Course Introduction
● Cloud Resource Administration and Provisioning
● Cloud Scalability and Elasticity Administration
● Cloud Interoperability and Portability
● Strategic Policy Design for Cloud Usage and Compliance
● Business Continuity Strategies and Disaster Recovery for Cloud Cloud Security Fundamentals
● Federated Controls and Strategies for Multiple Cloud and Non-cloud Administration
● Performance Measures, Monitoring, and Optimization in Production
Learning Goals:
● Types of Cloud Environments: Cloud environment controls, hosting, ITO Outsourcing, CoLoc, Onshore, offshore versus cloud.
● Planning for cloud capacity: Policy management and third party management.
● Cloud Administration technology: Virtual networks, storage and computing, application management in the cloud.
● Security administration, compliance and certification.
● Cloud Provisioning: Capacity Management, Service Desk Management, cloud provisioning/ automation management.
Course Agenda:
Day 1
● Course Introduction
● Cloud Resource Administration and Provisioning
● Cloud Scalability and Elasticity Administration
Day 2
● Cloud Interoperability and Portability
● Strategic Policy Design for Cloud Usage and Compliance
● Business Continuity Strategies and Disaster Recovery for Cloud
Day 3
● Cloud Security Fundamentals
● Federated Controls and Strategies for Multiple Cloud and Non-cloud Administration
● Performance Measures, Monitoring, and Optimization in Production
Who Can Attend?
The Cloud Administrator course will be of interest to:
● (Primary Audience)
● Network Administrators
● Network Administrators
● (Database Administrator Secondary Audience)
● Service Desk Managers
● Senior Operators