All sales must be done in advance online.
WILL CALL is no longer accepted at the Box Office. All tickets are digital and must be managed that way.
For more information you can also go to Ball Arena website, www.BallArena.com.
The Box Office will open 90 minutes prior to the event start time.
Ball Arena is committed to providing every Guest with a comfortable and enjoyable experience in the arena, including Guests with disabilities. Wheelchair and accessible seating tickets and companion seating is available for purchase in each of the wheelchair seating sections.
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
Should you require information regarding special needs at the venue please call our Special Needs Hotline. 0818903001 (Republic of Ireland) 03333219996 (Northern Ireland & UK) 00353 818 903 001 (International) Customer Services Hours (Local Time Zone) Mon - Fri: 8:30AM - 5 PM * Sat: 9:30 AM - 1 PM Sun: CLOSED * Lines Close From 1 - 2 PM
The MetLife Stadium Box Office will accept cash, Visa, Mastercard, Discover, and American Express. Personal checks will not be accepted.
Ticketmaster Will Call may be picked up at any open ticket window. For all events, non-Ticketmaster will call orders may be picked up at the designated will call window. Will call tickets will be available beginning at least 2 hours prior to the scheduled start time for the event.
Box Office: 201.559.1300, tickets@metlifestadium.com - General Ticket Inquiries - ADA Ticket Inquiries Guest Services: 201.559.1515, info@metlifestadium.com
MetLife Stadium Box Office is open Monday through Friday 11am through 5pm. The Box Office is located in the West VIP lobby. Please park in Lot G, enter through MetLife Gate and into the large glass doors labeled West VIP.
MetLife Stadium is fully accessible including all concession stand locations, merchandise stands, ATM's and seating areas. Accessible seating for guests with special needs is available on all levels and in all price ranges. Elevators are located in the southeast (HCL Tech), southwest (Verizon), and northwest (Pepsi) corners of the stadium. Ramps are located at the north and south entrances. Seats with removable armrests are located throughout the stadium. A limited number of wheelchairs are located at each of the entrance gates to transport guests with limited mobility to their seating area. Guests may contact the MetLife Stadium at 201-559-1515 or ADAinfo@metlifestadium.com for more information or any additional needs for non-NFL events. MetLife Stadium ADA Ticket Questions call 201-559-1300. New York Giants ADA Ticket Purchases call 888-694-1925. New York Jets ADA Ticket Purchases call 973-549-4585. For wheelchair accessible and limited mobility patrons for non-NFL events, please click on the "Request Accessible Tickets" icon on the right side of the page to be taken to a dedicated page for accessible seating purchases. Please request the total number of wheelchair plus companion seats or limited mobility plus companion seats within the same wheelchair dropdown box so you may sit together.
Major credit cards, Apple Wallet, Google Wallet, Android Pay
Collect from the venue on the day of the event. Take credit card, photo ID and Ticketmaster reference number with you.
Box office: 0844 581 1331
The box office is usually open on show days at approx. 4pm. On certain show days, this may be open earlier or later dependant on the nature of the event. To confirm the opening times check out the event page for your event or call 0844 581 1331. Box office is not open on non-show days.
The arena offers excellent facilities for clients with disabilities. They produce a fact sheet that includes help with parking, seating, medical problems, visual alternatives, hearing assistance, wheelchair loan etc. Clients in need of such information and to make a purchase,please contact the Box office on 0800 640 5001,who will be more than happy to help.