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Conference Ticket

June 3-2019 Become starter—learn to speak the language of business & creativity. Build a creative business without losing your soul

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Disney On Ice presents Into the Magic

Orders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue. To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.) To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.

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Monster Jam

Visa, MC, Discover and AMEX or local preprinted checks more than 10 days before an event with valid drivers license. Tucson Convention Center Information line: (520) 791-4101 Ticket orders are not taken at this number. 1 Box Office Hours are: 10:30 am - 5:30 pm Mon - Fri and 2 hours before an event Accessible Seating available either on main floor or at the top of the arena, depending on event.

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Minnesota Vikings vs. New York Giants

VISA, Mastercard, Discover Card and American Express. U.S. Bank Stadium is a cashless venue. The will-call windows are located at the U.S. Bank Stadium Ticket Office, on the Northwest corner adjacent to the Polaris Gate. Will-Call will be available for pick-up beginning one hour prior to the event being attended, unless otherwise noted. Tickets are released only to the person whose name appears on the Ticketmaster transaction. Proper photo identification is required. A signature from the person authorized to pick up the tickets will be obtained at the time of pick up. 612-777-8787 U.S. Bank Stadium 612-33-VIKES Minnesota Vikings Tickets can be purchased online only. Accessible seating is available throughout all seating levels of U.S. Bank Stadium. For accessible seating accommodations, please contact Ticketmaster at 1-800-745-3000. A specifically dedicated ADA Pick-Up/Drop-Off zone is available during events. The designated ADA Pick-Up/ Drop-Off zone is located on 10th Avenue South, between 6th Street South and 7th Street South. Game Day Team Members will be available when you arrive for any additional assistance.

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Hamilton (Touring)

Cash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.

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HDI Customer Service Representative 2 Days Training in Seoul

Course Description: Frontline customer service representatives interact with your customers every day. Do they have the skills to create first-rate customer experiences? This skills-building and certification Course introduces the skills and techniques required to provide outstanding customer service and support.  HDI Customer Service Representative (HDI-CSR) training focuses on call handling Best Practices, communication and listening techniques, documentation, problem-solving, and troubleshooting skills, conflict negotiation, and responses to difficult customer behaviors.  Course Topics: Module1 : Your Role in the Support Center ●     Role of the Customer Service Representative ●     Support Center’s Role in the Business ●     Total Contact Ownership ●     Call Handling Procedures Module2 : Communication Skills ●     The Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Module3 : Problem-solving and Troubleshooting Skills ●     Problem-solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Strategies Module4 : Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude  Learning Goals: ●     How to assess customer business needs and exceed customer expectations. ●     Critical thinking skills to resolve incidents quickly and consistently. ●     Active listening skills and effective communication strategies. ●     How to identify and defuse challenging customer behavior. ●     An awareness of the core Processes and Best Practices used in service and support. Course Agenda: Day 1 ●     Module1: Your Role in the Support Center ●     Role of the Customer Service Representative ●     Support Center’s Role in the Business ●     Total Contact Ownership ●     Call Handling Procedures ●     Module2: Communication Skills ●     The Communication Process ●     Cultural Sensitivity ●     Vocal Elements ●     Active Listening ●     Incident Documentation ●     Writing Skills Day 2 ●     Module3: Problem-solving and Troubleshooting Skills ●     Problem-solving and Types of Thinking ●     Questioning Skills ●     Solve Incidents with IMPACT ●     Additional Strategies ●     Module4: Maximizing Effectiveness ●     Your Customer’s Psychological Needs ●     Handling Conflict ●     Handling Difficult Customer Behaviors ●     Stress Management ●     The Power of a Service Attitude Who can Attend? ●     Support professionals from customer service centers, call centers, and support centers who want to refine their communication skills and learn Best Practices that can help improve customer experiences. ●     Individuals who are preparing for the HDI Customer Service Representative Certification exam.

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Hamilton (Touring)

Payments accepted are at the discretion of the show’s producer. An ATM is available in the lobby. Will Call orders may be picked up as early as 90 minutes prior to show time, at the main box office located in the main lobby. For DALLAS SUMMER MUSICALS: Please call 214.691.7200 For ALL OTHER EVENTS: Please visit www.liveatthemusichall.com The Music Hall at Fair Park does not operate a daily box office. Events are staffed on the day of event, 90 minutes prior to each performance (generally). For DALLAS SUMMER MUSICALS: Please call 214.691.7200 For Ticketmaster events: please visit Ticketmaster.com For ALL OTHER EVENTS: Please visit www.liveatthemusichall.com The Music Hall at Fair Park does not operate a daily box office. Events are staffed on the day of the event, 90 minutes prior to each performance (generally). For DALLAS SUMMER MUSICALS: Please call 214.691.7200 For Ticketmaster events: please visit Ticketmaster.com or call 800-877-7575 For ALL OTHER EVENTS: Please visit www.liveatthemusichall.com

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Washington Wizards vs. Charlotte Hornets

Cash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Hours ... 10:00AM - 5:30PM Daily Event Days 10:00AM TO 1 Hour after the event starts. ** The Box Office is closed on non-event Sundays. ** To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.

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