Fundamentals of IS-BA0: 18 Nov. and 19 Nov. 2019, 0900 - 1300
IS-BAO Auditing: 20 Nov. and 21 Nov. 2019, 0900-1300
Early Bird Price (in USD):
Fundamentals of IS-BA0: $550 until 28 Oct. 2019
IS-BA0 Auditing: $800 until 30 Oct. 2019
Regular Price (in USD):
Fundamentals of IS-BA0: $630
IS-BAO Auditing: $920
*Important Information*
Visa RequirementsIf an entry visa is required to attend this workshop, IBAC cannot assist with this process. Please procure any necessary entry visa through the appropriate embassy or agency well in advance of the workshops.Special requests or needsPlease contact us if you have any special accessibility or dietary needs in advance of the workshop start to allow us time to accommodate.
Visa, MC, Discover, American Express and Cash
Open 2 hours prior to the event. Must present a photo ID, the confirmation number, or the credit card used to place the order.
Ticket Office Info-line: (260) 483-1111 Ticket Charge-By-Phone Number: (800) 745-3000
Summer Ticket Office Hours: Monday-Friday 10:00am - 5:00pm Saturday: Closed* Sunday: Closed* *Open Saturday & Sunday for any ticketed events.
Accessible seating is available at all points of purchase. Seating is reserved for sight/hearing impaired patrons and special amenities are available, i.e. Hearing Devices and Sign Language interpreters. Please contact the Memorial Coliseum Box Office at 260-483-1111 if you should need special amenities. You may also contact the venue's TTY machine at 260-480-2108.
Box Office Accepts Cash, Money Orders, MasterCard, Visa, American Express, Discover and Diners Club Card.
Customer must present actual credit card used to place the order, the confirmation number and a photo ID. Tickets held at Will Call may be picked up beginning 2 hours prior to show time.
See Miscellaneous Info section for phone numbers.
The Enterprise Center Box Office is open Monday through Friday from 10 a.m. until 5 p.m., except on event days. The Box Office will be closed on non-event weekends. Limited parking is available for ticket buyers in front of the building on Clark Avenue. You can contact the Box Office by phone by calling 314-622-2551. Short-term parking is available in front of the building, or in the garage attached to Enterprise Center. Enter the garage from Clark Avenue or 16th Street. Cash is accepted. Checks and credit cards are not accepted for garage parking. DOORS OPEN: -90 minutes prior to game time for Blues -Other events vary by show
PERSONS WITH DISABILITIES: Please call Enterprise Center at (314)622-5420 to reserve seats. To arrange seating for a group with special needs, please call Enterprise Center Group Sales at (314) 622-5454. SEATING: Enterprise Center has an ample number of reserved seats for guests with disabilities dispersed throughout the plaza, club, mezzanine and penthouse levels as well as the event level for concerts. One companion seat is available for each seat reserved for a guest with a disability. These seats are provided in a wide variety of price ranges for all events. All seats for guests with limited mobility have been selected to allow convenient entry and exit, as well as for accessibility to restrooms and concession stands. In addition, Enterprise Center's private suites, club seats and private restaurant are accessible to guests with disabilities. TICKET SALES: Tickets to Enterprise Center events are sold to persons with disabilities on a first-come, first-serve basis. When purchasing tickets, please inform your ticket seller about any needs that may require accommodation, including companion seating or use of a service animal.
Cash, Discover, Visa & MC
Pick-up tickets 1-2 hours prior to show. Customer must present the actual credit card used to place the order, a photo i.d., and the order number.
(315)475-7980
Monday-Friday 10am-5pm
Please contact the Landmark Theatre Box Office.
MasterCard, Visa, Discover, American Express, Travellers Cheques, Personal Checks, and Cash are accepted.
Will Call tickets are available beginning 2 hours prior to showtime. Customers will needs their Confirmation Number, the credit card the order was placed under and Photo Identification.
For information on events call 313-471-3211.
The Box Office is open Monday through Friday 10:00 AM to 5:30 PM. On event days, 10:00 AM until ½ hour before scheduled event end. Summer Hours: Open event days only, closed Memorial Day through Labor Day.
To request accessible seating, please call (313) 471- 7929.
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
Course Description:
This course is designed as a management workshop focused on the strategic level use of best practices to guide service management improvement.
ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives and when used together as complementary tools can provide an even more powerful solution to an organization’s service management needs.
The course tackles the challenge of “business and IT alignment” and how to engage management and business users in the design and effective operation of IT services.
This course is interactive and thought provoking and includes:
● Group discussions
● Expert videos
● Role plays
● Assignments
● References to the Axelos publication: “Interfacing and Adopting ITIL and COBIT”
● Practical “take-aways”
Course Topics:
Module 1 : Course Introduction
● Let’s Get to Know Each Other
● Course Overview
● Course Learning Objectives
● Course Learning Style
● Course Agenda
● Course Book Structure
Module 2 : Business and IT Context
● Module Learning Objectives
● Module Topics
● The Need for Good Practices
● The ITIL Experience
● The COBIT Experience
● Benefits of Integrating ITIL and COBIT
● Debrief
Module 3 : Governance and Management of IT Services
● Module Learning Objectives
● Module Topics
● IT Service Management Challenges – Group Discussion
● Business and IT Service Provider Relationships – Role Play
● Debrief
Module 4 : Implementation Strategy
● Module Learning Objectives
● Module Topics
● Aligning Management of Services to Business Needs – Group Discussion
● Using the Goals Cascade – Reading
● Selecting Priority Processes – Assignment
● Debrief
Module 5 : Initiating and Action Plan – The Business Case
● Module Learning Objectives
● Module Topics
● Initiating an Improvement Plan – Group Discussion
● Continual Improvement – Reading and Assignment
● Debrief
Learning Goals:
● Understand the context of business and IT alignment.
● Identify the benefits of aligning the COBIT5 and ITIL frameworks.
● Identify the business risks of IT services.
● Identify the drivers affecting service management.
● Explain how to align IT services with enterprise objectives and risks.
● Explain how to use the COBIT 5 goal and risk cascade.
● Analyze how to prioritize and focus on critical process areas.
● Understand how to drive and initiate an improvement plan.
● Recognize drivers/pain points for improvement.
● Explain continual improvement and the need to monitor benefits.
Course Agenda:
Day 1
● Course Introduction
● Business and IT Context
● Governance and Management of IT Services
● Implementation Strategy
● Initiating an Action Plan the Business Case
Who can Attend?
The course is aimed at business and IT management and encourages interaction and the exchange of practical insights and approaches.
Outreach at Curtin
The Faculty of Science and Engineering is committed to providing opportunities for future scientists and engineers as well as their educators to learn new skills, meet likeminded people and spark their excitement for science and engineering.
In addition to workshops, camps, excursions, incursions and competitions for students and teachers, we organise and partake in events for the whole community. So grab the kids, learn something new and share our passion for science, technology, engineering or math.
Curtin Curious Schools
The Faculty has a number of WA schools, educators and interested community members who are part of the Curtin Curious Program. By joining up with Curtin Curious we are able to regularly contact teachers who will then receive information about Curtin STEM Outreach activities, offers and other relevant news. If you would like to join our list (we’re not jealous people, so we don’t care if you’re already affiliated to another WA university!)
For information on events available please visit: http://scieng.curtin.edu.au/about-us/outreach/
Disclaimer: Personal information collected is handled in accordance with the Australian Privacy Principles. Further information is available on Curtin University’s privacy webpage.