Cash, Visa, MC, and Discover
Customer can pick up Will Call tickets 1 hour prior to the show. Customer must present the actual credit card used to place order and a photo i.d.
Arena Phone Number(585) 454-5335
Monday through Friday: 11:00AM - 3:00PM Saturday/Sunday: 11AM through Event Start (Event Days Only) Summer Hours: Tuesday through Thursday 11:00AM - 3:00PM
This is an accessible venue. To order Accessible tickets click link of desired show or order over the phone by calling Ticketmaster at 1-800-877-7575. Ticketmaster charge by phone is available 24 hours a day / 7 days a week.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
412-642-1800
The Box Office will only be open on event days. Monday - Friday at 10am & Saturday - Sunday at 12pm. On an event day, the Box Office hours vary. Hours are subject to change as a result of event times, holidays or inclement weather. Please call 412-642-1800 for more information.
cash, visa, mc, amex & discover - no checks
TO PICK UP Will Call -- you must present your confirmation number, a picture ID and the credit card used to purchase your tickets. You must wait 48 hours after ordering to pick up your tickets.
For NRG Stadium information 832-667-1400.
Monday-Friday 10am-5pm Saturday 10am-2pm. Hours subject to change.
Visa, Mastercard, American Express, & Discover. PNC Arena is 100% cashless.
PNC Arena Ticket Office presented by Ticketmaster.com: 919.861.2323 PNC Arena and Carolina Hurricanes Business Office: 919.861.2300
PNC Arena Ticket Office hours: Tuesday through Thursday, 10AM to 4PM. Closed Friday through Monday, unless an event is taking place the Ticket Office will open at 12PM. On event days, the Ticket Office will be open through the start of the event. PNC Arena Ticket Office is located at the south end of the building, directly across from Carter Finley Stadium.
Wheelchair accessible seating and mobility impaired seating are available in all levels of the arena and at all price levels. Lower level seating is located along sides and ends, club level seating is located along ends, and upper level seating is located along sides, corners, and ends. Sight and hearing impaired seating is available in the lower level corners.
Visa, MasterCard, American Express, Discover & Cash.
Will Call begins 2 1/2 hours prior to event.
615-565-4200. Fax is 615-565-4212. For CMA Festival Info, please call 1-800-CMAFEST
8:30AM - 5:00PM Monday - Friday.
This is an accessible venue: All Patrons in Wheelchairs Must Purchase Accessible Seating. For CMA Music Festival: Please contact CMA at 800-262-3378 for accessible seats.
Certificate: Course Completion Certificate
Duration:4 Days
Course Delivery: Classroom/ Virtual
Language: English
Credits: 32
Course Description:
This 4-day Business Analyst training course will give you hands-on experience with the latest proven techniques for identifying a project's scope, developing and discovering requirements and uses cases, and documenting them expertly. Lively lectures combined with insightful demonstrations and realistic practice exercises will provide you with the competence and confidence to improve project outcomes through better requirements elicitation and use case development. You'll gain a thorough understanding of the challenges faced in defining correct
requirements, practical approaches for eliciting and documenting requirements, and strategies for managing requirements throughout the project life cycle. If you play a role in defining project scope, capturing requirements, or managing project scope, you can't afford to miss this course!
Target Audience:
Anyone involved in business analysis would benefit from this business analyst training course. This business analyst training course is perfect for you if you are a(n)…
Business customer, user or partner
Business Analyst
Business Systems Analyst
Systems Analyst
Project Manager or Team Leader
Systems Architect or Designer
IT Manager/Director
Systems or Application Developer
QA Professional
Systems Tester
Anyone wanting to enhance their business analysis skills
Learning Objectives:
Individuals certified at this level will have demonstrated their understanding of:
Bridge the expectations gap between business stakeholders and technology solution providers
Enhance business analysis techniques to reduce project cost
Implement practical methods for understanding user requirements
Improve your requirements elicitation, development and documentation
Understand and describe the business environment in which a project exists
Explore proven tactics for managing project scope
Focus on discovering root causes, not just symptoms
Gain tools and techniques for developing more precise requirements
Practice state-of-the-art business and system modeling techniques
Organize and categorize project requirements
Quickly identify accurate use cases for new or enhanced business systems
Produce high-quality, readable use case documentation
Avoid common use case traps and pitfalls
Overcome real-world challenges that confront today’s Business Analysts
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam for this course.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Business Analysis Profession
IIBA® and the BABOK®
What is Business Analysis?
Business and Solution Domains—how they relate
Key roles in requirements development
The competencies of the Business Analyst
Distinguishing novice and expert Business Analysts
Effective communication
Six important BA skills
Practice sessions
The Business Case for Good Requirements
What is a good requirement?
Requirements attributes—who needs them?
Key practices that promote excellent requirements
The cost of requirements errors
Requirements engineering overview
Practice sessions
Foundations of Requirements Development
Key terms in requirements development
A strategy for analyzing systems
Common requirement-classification schemes
The three parts of a system
Levels and types of requirements
The importance of traceability
Understanding the business context of projects
Practice sessions
Project Initiation: Eliciting High-level and Mid-level Requirements
Understanding product vision and project scope
Identifying and describing project stakeholders
Modeling the business
Identifying systems and actors
Determining scope
Understanding and identifying use cases
Taking the Agile approach: writing user stories
Identifying and defining data
Documenting business rules
Finding quality attributes
Practice sessions
Improving Requirements Quality
Requirements quality
Common problems with requirements
Analyze for ambiguity
Requirements inspection, analysis and improvement
Defining and documenting the project scope
Practice sessions
Eliciting Detailed Requirements
Overview of requirements-elicitation techniques
Decompose processes to lowest levels
Document analysis
Modeling processes to generate interview questions
Interviewing the stakeholders
Documenting the interview and resulting requirements
Adding detail to requirements we already have
Refine and rewrite for clarity
Practice sessions
Documenting Requirements with Use Cases
Use case basics
Ways to identify use cases
Use cases and requirements
Usage narrative
Anatomy of a fully dressed use case
Writing effective use case narratives
Understanding sub-use cases
Linking use cases for larger or more complex systems
Use case quality
Avoiding common traps and pitfalls
Practice sessions
Packaging and Presenting Requirements
Organizing and packaging requirements
Presenting requirements for review
Baselining the requirements
Getting to consensus and approval
Conduct formal and informal reviews
Documenting requirements in a Requirements Specification
Practice sessions
Visa, MasterCard, American Express, Discover and Cash.
Located at Northwest corner of Lumen Field. Opens 3 Hours prior to kickoff on gameday.
Gameday: (206) 381-7848. SFC Customer Service: 877-657-4625
Open 3 hours prior to kickoff on gameday. Weekday hours will vary. Located in the Northwest corner of the Stadium. Seattle Sounders FC: 2 hours prior to match
There are disabled seats (wheelchair convertible) dispersed through all areas and price levels of Lumen Field. Disabled seating and access for all is fully compliant with the Americans with Disabilities Act, (ADA).