Cash, Visa, MasterCard, American Express, Discover
Location: ticket office (southeast side of the Arena - opposite I-75) Opens: 90 minutes prior to event Customer must present the actual credit card used for the purchase, a photo ID and Ticketmaster account confirmation number in order to receive tickets.
(239) 948-7825
Monday-Friday 10:00am-6:00pm Saturday 10:00am-2:00pm
This is an accessible venue.
The MetLife Stadium Box Office will accept cash, Visa, Mastercard, Discover, and American Express. Personal checks will not be accepted.
Ticketmaster Will Call may be picked up at any open ticket window. For all events, non-Ticketmaster will call orders may be picked up at the designated will call window. Will call tickets will be available beginning at least 2 hours prior to the scheduled start time for the event.
Box Office: 201.559.1300, tickets@metlifestadium.com - General Ticket Inquiries - ADA Ticket Inquiries Guest Services: 201.559.1515, info@metlifestadium.com
MetLife Stadium Box Office is open Monday through Friday 11am through 5pm. The Box Office is located in the West VIP lobby. Please park in Lot G, enter through MetLife Gate and into the large glass doors labeled West VIP.
MetLife Stadium is fully accessible including all concession stand locations, merchandise stands, ATM's and seating areas. Accessible seating for guests with special needs is available on all levels and in all price ranges. Elevators are located in the southeast (HCL Tech), southwest (Verizon), and northwest (Pepsi) corners of the stadium. Ramps are located at the north and south entrances. Seats with removable armrests are located throughout the stadium. A limited number of wheelchairs are located at each of the entrance gates to transport guests with limited mobility to their seating area. Guests may contact the MetLife Stadium at 201-559-1515 or ADAinfo@metlifestadium.com for more information or any additional needs for non-NFL events. MetLife Stadium ADA Ticket Questions call 201-559-1300. New York Giants ADA Ticket Purchases call 201-935-8222. New York Jets ADA Ticket Purchases call 973-549-4585. For wheelchair accessible and limited mobility patrons for non-NFL events, please click on the "Request Accessible Tickets" icon on the right side of the page to be taken to a dedicated page for accessible seating purchases. Please request the total number of wheelchair plus companion seats or limited mobility plus companion seats within the same wheelchair dropdown box so you may sit together.
The Addams Family Musical by Andrew Lippa, Marshall Brickman, and Rick Elice Directed by Rebecca Campbell October 9 November 8 Based on the popular family tv show, Addams Family is a kooky, spooky Halloween show perfect for the young and the young at heart. All your favorite characters are here and this time they sing!
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
What Is ISO Certification?
ISO Certification is a seal of approval from a 3rd party body that a company runs to one of the internationally recognized ISO management systems. The certification can be used to tender for business as proof of a company’s credibility but also to install confidence in the potential client that you will keep your promises.
Why do I need ISO Certification?
For companies in some industries, ISO certification may be required by law or contractually. Even if that’s not the case, conforming toISO standards has many benefits for businesses :
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The United Center Box Office accepts Cash, Visa, MasterCard, American Express and Discover Card.
Tickets held at Will Call can be picked up beginning 90 minutes prior to the start of the actual event. Must have valid photo ID and original method of payment (if applicable) to pick up will call. Name changes are not permitted. The United Center utilizes digital ticketing for all events. Tickets must be presented for entry on a mobile device. This includes season tickets, single game tickets or individual event tickets purchased online or forwarded by email or text through authorized outlets including Chicagoblackhawks.com, Chicagobulls.com, Unitedcenter.com, Ticketmaster.com or other United Center approved outlets. Mobile entry requires a valid, rotating SafeTix barcode or digital pass added to Apple or Android Wallet. Digitally altered or fraudulent tickets will not be accepted for entry
(312) 455-4500 (312) 455-4509 (TTY)
Monday-Friday, 11:00 a.m. until 6:00 p.m. Saturday, closed if no performance Sunday, closed if no performance *Hours subject to change depending on event schedules. *The United Center Box Office no longer opens for event public on-sales outside normal business hours
Not only is the United Center designed to 100% ADA compliance, but each team member has been specifically trained in assisting our guests with special needs. Should you have any questions regarding the accessibility of the arena or for ticket information, please call Guest Relations at 312-455-4509 (TTY). Tickets in wheelchair accessible areas are available on all levels of the United Center, and the arena offers 100 disabled parking spaces located in parking Lot G off of Damen Avenue. All washrooms, restaurants, first aid station, seating areas, Cash Stations, box offices, Concession stands and drinking fountains are all wheelchair accessible.
VIP Sky Box - What's included?
- Private shared box with open air padded seats.
- Access to Sky Box 2 hours prior the kickoff until 30 minutes after the match.
- Hostess services.
- In seat wait services.
- TV, fridge and air conditioned box.
- Exclusive catering by Spanish chefs, including various tapas, hot meal & desserts. Unlimited beers, wine, champagne, soft drinks, water and snacks.
- Parking on purchase of 4 or more seats.
- VIP pass & paper tickets to keep as souvenirs.
VIP Balcony Sala Berlín - What’s included?
- Access to the famous Sala Berlín 2 hours prior the kickoff, at halftime and 30 minutes after the match.
- Open air padded seats on 2nd. level, first row seats.
- Hostess services.
- Welcome champagne glass.
- Exclusive catering menu prepared by famous Spanish chefs, includes various tapas, hot meal & desserts.
- Unlimited beer, wine champagne, soft drinks, water and snacks.
- VIP pass & paper tickets to keep as souvenirs.