Cash...Visa...MC...AMX
Available 3 hours prior to kickoff: Must have a Valid Photo-ID for pick-up, confirmation # and credit card used for purchase are recommended for pick-up of phone charge orders.
General Info: 410-261-RAVE(7283)
Open Mon thru Fri:9AM – 5PM During the season open on Saturday of a home game from 10AM – 4PM Game Days: 2.5 hours prior to kickoff
Please contact Gwen Sieck at 410-261-RAVE.
Cash, Visa, MasterCard, American Express, Discover
Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID.
General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065
Hours ... 10:00AM - 5:30PM Daily Event Days 10:00AM TO 1 Hour after the event starts. ** The Box Office is closed on non-event Sundays. **
To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
The Box Office accepts Visa, MasterCard, American Express, Discover Card, and cash.
Tickets can be picked up no earlier that three hours before the event. Patron must have a photo ID, the actual credit card, and confirmation number.
Box Office information: (309) 764-2000. TDD line for hearing impaired only (309) 764-2054. Group orders: (309) 277-1356.
Box Office hours: Monday through Friday - 10:00 AM to 5:30 PM Saturday - 10:00 AM to 2:00 PM Day of the event - 10:00 AM to showtime
Accessible seating varies by event.
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Course Description:
AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL® and PRINCE2®, brings a common cyber resilience best practice for security, IT service management and business. Active cyber resilience is achieved through people, process and technology.
The RESILIA TM Practitioner course starts by revisiting the concepts and knowledge acquired in the Foundation course and requires you to bring that knowledge into practical activities in interesting real-life scenarios. The course begins with distinguishing among the terms: asset, risk, threat and vulnerability. It determines the key activities needed to address risks and opportunities as well as to create and manage a risk register and a risk treatment plan. Further, it explains the purpose and use of the control objectives for cyber resilience processes, and the interactions and activities that are aligned with corresponding ITSM activities. In the final part of the course, it describes the application of the seven-step improvement process to plan cyber resilience improvements, the ITIL CSI approach to cyber resilience and the segregation of duties and dual controls related to cyber resilience roles and responsibilities.
Course Topics:
Module 1 : Course Introduction
● Let us get to know each other
● Course learning objectives
● Course agenda
● Activities
● Module end questions
● Course book structure
● RESILIA certification
Module 2 : Risk Management
● Distinguish between the terms: risk, asset, vulnerability, threat
● Determine the actions needed to address risks and opportunities and explain their purpose
● Create and manage a:Risk register
● Risk treatment plan
Module 3 : Cyber Resilience Strategy
● Explain the purpose and use of the control objectives:Establish governance
● Manage stakeholders
● Identify and categorize stakeholders
● Create and manage cyber resilience policies
● Manage audit and compliance
● Explain how ITSM processes and cyber resilience interact
Module 4 : Cyber Resilience Design
● Explain the purpose and use of the control objectives:Human resource security
● System acquisition, development, architecture and design
● Supplier and 3rd party security
● Endpoint security
● Cryptography
● Business continuity
● Explain how ITSM processes and cyber resilience interact
Module 5 : Cyber Resilience Transition
● Explain the purpose and use of the control objectives:Asset management and configuration management
● Classification and handling
● Data transportation and removable media
● Change management
● Testing
● Training
● Documentation management
● Information retention
● Information disposal
● Explain how ITSM processes and cyber resilience interact
Module 6 : Cyber Resilience Operation
● Explain the purpose and use of the control objectives:Access control
● Network security management
● Physical security
● Operations security
● Incident management
● Explain how ITSM processes and cyber resilience interact
Module 7 : Cyber Resilience Continual Improvement
● Explain the purpose and use of the control objectives:Audit and review
● Control assessment
● Key Performance Indicators
● Business continuity improvements
● Process improvements
● Remediation and improvement planning
● Apply the seven-step improvement process to plan cyber resilience improvements
● Apply the ITIL CSI approach to cyber resilience
Module 8 : Segregation of Duties and Dual Controls
● Apply the concepts of segregation of duties and dual controls to an organizational
● Context
Learning Goals:
● Be able to carry out risk management.
● Be able to manage the controls relevant to cyber resilience strategy and align these with IT service management (ITSM).
● Be able to manage the controls relevant to cyber resilience design and align these with ITSM.
● Be able to manage the controls relevant to cyber resilience transition and align these with ITSM.
● Be able to manage the controls relevant to cyber resilience operation and align these with ITSM.
● Be able to manage the controls relevant to cyber resilience continual improvement and align these with ITSM.
● Be able to evaluate need for segregation of duties and dual controls.
Course Agenda
Day 1
● Course Introduction
● Risk Management
● Cyber Resilience Strategy
● Cyber Resilience Design
Day 2
● Recap and discussion
● Cyber Resilience Transition
● Cyber Resilience Operation
● Cyber Resilience Continual Improvement
● Segregation of Duties and Dual Controls
Who can Attend?
The RESILIA TM Practitioner course audience includes all teams across the Business, IT and Risk functions, including:
● IT Service Management
● Operations and Incident management
● IT Change & Release management
● IT Supplier & Vendor management
● Business Analysis and Design
● Business analysts
● IT Architects
● Development
● IT Project & Programme Management
● Risk and Compliance
● Information Security management
● Business Continuity managers
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
Le besoin de communication en temps de crise n’a jamais été aussi fort. Besoin des collaborateurs des partenaires, clients et fournisseurs, des autorités, des journalistes qui interrogent la capacité de l’entité à gérer la crise.
Savoir communiquer en situation de crise n’est plus une option. C’est aujourd’hui un impératif.
Cette formation permet aux participants d’évaluer le niveau de préparation de leur structure aux défis que représentent le besoin de communiquer en situation sensible.
Elle présente l’ensemble des outils et techniques indispensables à la mobilisation des équipes et à la construction des messages.
Programme de la formation
Comprendre les éléments fondamentaux de la gestion des crises
Une crise ? Définition et mécanique : comment naît et monte puissance une crise médiatique.
Quelle exposition pour la structure ? Les outils pour évaluer le niveau de risque médiatique.
La mécanique de crise : comprendre les différentes étapes d’une crise médiatisée sur les médias traditionnels et les réseaux sociaux.
Bien se préparer pour anticiper et déjouer les crises
Le plan de gestion de crise.
Les clés de la conception et de la mise en oeuvre une stratégie d’anticipation : les outils, les moyens, les ressources.
Mettre en place les procédures, constituer la cellule de crise, repérer et préparer les porte-parole.
La gestion et le pilotage de la cellule de crise
Quand, comment déclencher le dispositif ?
Travailler et décider en mode dégradé, dans un univers de crise.
Gérer la presse dans un contexte tendu et sensible
Savoir contenir les journalistes tout en répondant à leurs besoins.
Mettre en place une salle de presse.
Créer des points presse pertinents, au bon moment.
Communiquer le plus efficacement possible
Déterminer la meilleure stratégie de communication pour l’interne et l’externe.
Concevoir et délivrer des messages, impactants, percutants.
Choisir les canaux appropriés pour toucher chaque cible essentielle.
Savoir amorcer la sortie de crise
Savoir mesurer l’impact de la crise.
Se préparer à reconquérir les publics affectés par la crise.
American Express, Discover, MasterCard, and Visa are accepted. Honda Center is a cashless venue.
A photo ID matching the name the tickets are placed under is required. VIP, Artist, Promoter, or other special will call requirements and locations are subject to change. Will call windows are located at the Box Office. Will call is generally available beginning 1-1/2 hours prior to the event, and closes after the start of the event (after the first intermission for Anaheim Ducks games). Late pick up will be available at the East Entrance after the box office closes.
Box office phones are answered during regular box office hours. Please note, the box office does not sell tickets by phone. Call (714) 704-2500 for general information
Monday through Friday 10am to 3pm. The box office will remain open through the beginning of weeknight events. On event Saturdays and event Sundays, the box office will open three (3) hours prior to the event and remain open through the beginning of the event. The box office is located on the east side of the building, near the East Entrance, facing the Santa Ana riverbed.
Wheelchair accessible seating is available in most areas of Honda Center including Plaza, Club, and Terrace levels. Availability of locations is dependent upon event seating configuration. For availability and exact locations based on a particular event, please toggle the Accessibility icon in the seat map filters on the Ticketmaster.com event page. The box office will have the same availability as Ticketmaster. Please note, semi-ambulatory or limited mobility seating is also available and requires the guest to navigate some steps. Wheelchair accessible seats have no steps. Hearing Impaired Guests: Assistive listening devices are available, with a picture ID as a deposit, at the Guest Services Desk located at Section 214. Requests for sign language interpreters must be received at least 14 business days prior to the event you are attending. To arrange for courtesy sign language interpreters, please either email accessibilityservices@hondacenter.com or call 714-704-2400. For a full list of ADA policies, please visit https://www.hondacenter.com/arena-info/ada-accessibility/
Join us in this exclusive Dinner Cruise on the Danube at Christmas Eve! Make the holidays special and spend the night accompanied by the Pearl of the Danube with live music!
As you try taking in the massive beauty and characteristic music, don’t forget about the delicious Christmas menu offered in fully packed buffet tables at the middle of the boat. Taste Hungarian traditional holiday dishes like the fish soup and stuffed cabbage or just stick with the well-known international favourites, and "bejgli"(a walnut and poppyseed roll)! You can choose of course from several type of soft and alcoholic drinks, including some worldfamous traditional Hungarian wines, or the famous Hungarian Spirit: the Pálinka!Enjoy the beautiful night panorama of Budapest, while you listen to the mesmerizing live music! The music is played especially to you by the three members of the world famous Rajkó Folk Ensemble and Orchestra to form an evening not soon forgotten.
Choose our Christmas Eve & Dinner Cruise program and let us make your Christmas special! This is an exclusive party event so we have a dress code: smart casual. We reserve the right to refuse the attendance to the event in case of inappropriate appearance clothing. In that way too, you will have the honor to spend your Christmas Eve in a special and exclusive way.Choose us, and during this 2 hour cruise you will eat traditional Hungarian food, see the beautiful night panorama, and listen to traditional local music, as you celebrate the Holy Night in the company of a friendly, international environment.
Departure time:
The cruise starts at 17:30 or 21:30
Meeting time: 17:00 or 21:00
Inclusion:
Warm buffet Christmas Dinner
Welcome drink and two further drinks
River cruise
Live Music
Menu
Cold entriesSpiced cottage cheese cream and traditional greaves creamSoupsTraditional Hungarian Fish SoupAlföld style goulash with small dumplingsVegetable cream soupWarm main coursesMini stuffed cabbageTraditional chicken leg „Paprikasch”Roasted chicken breast with basil-cheese sauceSpicy pork rib with thyme – mustard sauceRoasted sea fish with Chardonnay sauceGarnishes and vegetarianGrilled polenta with feta cheeseGrilled vegetablesHomemade dumplings with spinach and mustard-mushroom sauceHash-brown potatoesSteak potatoesDumplingsSaladsFresh seasonal salads with dressingsItalian pasta saladCaesar’s saladSweet corn salad with mayonnaiseSeason fruit basketDessertsHome-made strudelSomló style sponge cakeMini tartsDessert variations Európa styleDrinks: Welcome drink, 1 glass of wine (or juice) and 1 bottle of mineral water