You can use our proud partner’s Chase Cards for payment at the Box Office. We also accept, Cash, MasterCard, Visa, American Express, Discover
Will Call tickets may be picked-up at the Chase Center box office with a valid government issued photo I.D. that matches the name on the order, the credit card used to make the purchase, and the confirmation number given at the time of purchase are provided. VIP PACKAGES are subject to the package providers rules for pick up. For the box office to release tickets not in your name you need to submit a written letter of authorization along with a copy of the driver’s license of the party whose name is on the account.
For Golden State Warriors: Ticket Sales: 1-888-GSW-HOOP (option 1) Group Sales: 1-888-GSW-HOOP (option 2) Account Service: 1-888-GSW-HOOP (option 3) Grandview Suites 1-888-GSW-HOOP (option 4) Administration: (510) 986-2200
Monday-Friday: 10AM - 4PM // Weekends: Only on event days pending door times.
Accessible seating is available online through Ticketmaster.com, by calling Ticketmaster phone agents or coming to the Chase Center Box Office. Interpreters are available by request and are dependent upon availability. Please call the Chase Center for further information. Interpreters need to be reserved a minimum of 10 days in advance of the show. Service dogs are allowed at the Chase Center.
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
Cash, Visa, MC, Discover, American Express
Available at Box Office during regular hours.
Holiday Box Office Hours: Christmas Eve (12/24/19) - 10:00am-2:00pm Christmas Day (12/25/19) - CLOSED New Year's Eve (12/31/19) - CLOSED New Year's Day (1/1/20) - 12:00pm-7:00pm Box office hours: Monday - Saturday 10:00am-8:00pm Sunday 11:00am - 7:00pm THE BOX OFFICE WILL BE OPEN FOR SALES IN PERSON ONLY.
There are no steps into the theatre from the sidewalk. Please be advised that where there are steps within the theatre we are unable to provide assistance. Orchestra: Seating is accessible to the Orchestra without steps, but there are 1-2 steps up to access rows Q-T in the Center and Right Orchestra. Wheelchair seating is in the Orchestra only. Mezzanine: On the 2nd Level: up 29 steps from the Orchestra. There is no elevator to the Mezzanine. Entrance is behind row F. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the mezzanine. Balcony: On the 3rd level: up 76 steps from the Orchestra. There is no elevator to the Balcony. There are approximately 2 steps up/down per row. There are handrails along both sides of every aisle in the Balcony.
Returning to the studio as Watkins Family Hour, Sean and Sara Watkins consider brother sister a duo-centric record – yet one that feels bigger than just two people. With Sean primarily on guitar and Sara on fiddle, and with both of them sharing vocals, the siblings enlisted producer Mike Viola (Jenny Lewis, Mandy Moore, J.S. Ondara) and mixer-engineer Clay Blair to harness the energy and honesty of their live sound.
“From the beginning, our goal was to work on these songs to be as strong as they could be, just the two of us,” Sara explains. “And with a few exceptions on the record, that's really how things were. It was a tight little group of us, working dense days where we could squeeze them in.”
Sean (who is four years older than Sara) adds, “Because of the limited amount of time we had collectively to spend in the studio, there was a general sense of urgency, which I think the three of us (Sara, Mike and I) kinda strive for on these days. We didn't have that much time and that made it fun and exciting. It was just us, in one room, facing each other with some really great mics, often playing and singing at the same time, trying to capture what Sara and I do in a real way.”
For the first time, the Los Angeles-based siblings carved out time to write with each other, often during the naptime of Sara's toddler. They took early versions of the new songs to Viola, who instinctively rearranged some of the song structures in an effort to draw attention to interesting lyrics or surprising arrangements.
“Mike brings a diverse musical-history to his production work,” Sean says. “He's worked with a lot of people [from The Figgs to Fall Out Boy] that surpass just bluegrass or folk, but his sense of the songwriting craft and melody is right in line with us. He was bringing ideas that we would have never had, and vice versa."
As Watkins Family Hour's first project since a self-titled debut album in 2015, brother sister begins with “The Cure,” which Sean was inspired to write after watching Tidying Up With Marie Kondo. The concept of throwing things away is evident in the lyrics; there's also a sense of knowing that you're in an unhealthy relationship, but still choosing to avoid fixing it.
“Part of the fun of being a songwriter is being able to write about something that started from an image and then transcends that image to speak to something greater,” Sara observes.
Sara chose the beautiful “Neighborhood Name” after hearing it on a record by Courtney Hartman and Taylor Ashton, while “Just Another Reason” is an original that Sean describes as having “a vague, nebulous vibe” lingering below the surface. In contrast, the instrumental “Snow Tunnel” is like an epiphany, titled after Sean's memory of driving through Zion National Park, emerging from the darkness of a loud tunnel into a peaceful panorama of snow.
Moving from one landscape to the next – literally and musically -- is nothing new to Sean and Sara Watkins, who have performed separately and together for nearly their whole lives. Growing up near San Diego, they played countless shows at a local pizza place in Carlsbad, California, with their childhood friend, Chris Thile. As young adults, those three musicians broke out nationally as Nickel Creek, an acoustic ensemble that sold millions of albums, won a Grammy, and toured the world.
Encouraged by a local club owner in Los Angeles, Sean and Sara formed Watkins Family Hour in 2002 as an outlet to try out some original songs and a few covers that wouldn't work in Nickel Creek. That club, Largo, has since become the home base for Watkins Family Hour, whose shows frequently pair musicians who seem to have little in common, yet find a shared language in their music.
With Nickel Creek on hiatus, Sean and Sara released multiple solo albums and pursued other collaborations, most recently with Sara's involvement in I'm With Her. However, the siblings gravitated toward the idea of another Watkins Family Hour album after realizing that their calendars afforded them a rare opportunity to write, record, and tour together.
Their musical chemistry is clear on songs like “Lafayette,” an ode to Hollywood as well as the hometowns left behind by its aspiring stars; “Fake Badge, Real Gun,” about confronting authority figures as well as your own beliefs; “Miles of Desert Sand,” whose haunting coda underscores the vivid imagery of immigration; and “Bella and Ivan,” a playful instrumental named for a friend's two dogs who love to wrestle.
Two choice covers complete brother sister. Warren Zevon's poignant “Accidentally Like a Martyr,” which they unearthed for a tribute show, conveys all the complicated facets of love, and “Keep It Clean,” the rabble-rousing Charley Jordan gem from the ‘30s, serves as a grand finale, with David Garza, Gaby Moreno, and John C. Reilly all chiming in on vocals.
“That's just fun to sing,” Sean says. “Going into this record, we wanted to focus on the duo-centric thing, but this was a chance to lean into the group aspect, and have some of the people that have been a part of the Family Hour but weren't on the first record that we made years ago.”
However, brother sister remains exactly that – the result of a brother and sister creating music.
“It felt really good to dig into the potential of two people,” Sara says. “There are a few songs on the record where Matt Chamberlain comes in to play drums, and we filled in the low end in a few cases with Mike Viola playing MOOG or piano, but the primary goal of this record became to see what we could do when it is just the two of us. The arrangements and the writing were all focused on that. Listening now, I'm really proud of what we did. These are songs that would not have come out of either one of us individually, and it feels like a band sound, like this is what we do, the two of us.”
The Box Office accepts Visa, Mastercard,American Express, Discover, money orders,and cash.
Will Call tickets can be picked up at the Box Office 2 hours prior to show time. Customer must present the actual credit card, a picture ID and the confirmation number.
(502) 690-9090
10:00AM-5:00PM Monday-Friday 10:00AM-5:00PM Saturday event days or on sales 12:00PM-5:00PM Sunday event days or on sales *If there is not an event or on sale, the ticket office is closed on Saturday and Sunday*
Accessible seating is available for 1 wheelchair and up to 3 companions. TM Customer Service: use sell class accessible for seating availability.