WILL CALL OPENS ONE HOUR PRIOR TO SHOW. PURCHASING CREDIT CARD REQUIRED TO PICK UP TICKETS - WILL CALL IS LOCATED AT THE MAIN BOX OFFICE ON THE BROAD STREET SOUTH SIDE OF THE CTR. THE CENTER IS EQUIPPED WITH ELEVATORS AND ACCESSIBLE SEATING IS AVAILABLE. FOR INFORMATION ON ACCESSIBLE SEATING, PLEASE CALL (215) 389-9571. TELECOMMUNICATION DEVICE FOR THE DEAF,(TDD) CALL (215) 389-9599
read moreCash, Visa, MasterCard, American Express, Discover Will Call tickets can be picked up anytime the Box Office is open, thru event start time. Customers must present the actual credit card used to place the order and a valid photo ID. General Information... 202-628-3200 Accessible Seating Only.. 202-661-5065 Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays Box office is open on non-event days from 12pm-4pm (Monday-Friday); closed on non-event Saturdays and Sundays *Hours subject to change To better accommodate your needs, Capital One Arena has requested that all accessible seating ticket accommodations be solicited only through their representatives. Please contact a Capital One Arena representative for further help with your ticket purchase.* Advance ticket purchase may be required. * Box office information is subject to change.
read moreGeneral Info Number:(617) 624-1000 Group Sales (only!): (617) 624-1805/1806 Bruins (617) 624-BEAR (Groups = 25+) Celtics (617) 523-3030 (Groups = 20+) Please do not contact Group Sales regarding sold out games! Fall, Winter and Spring: Monday - Friday 10:00AM -6:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. (closed Thanksgiving & Christmas) Summer: Monday - Thursday 10:00AM - 5:00PM Friday 10:00AM - 2:00PM Saturday - Sunday: Closed unless there is an event. Box Office opens 3 hours prior to event start time. Cash; Check up to $100.00 w/Mass. Driver License; AMEX; Visa; MC; Discover; Diners Club Pick up tickets starting 2 hours prior to event time. Customer must present the actual credit card used to place order and a photo I.D. This is an accessible venue.
read moreBox Office accepts Visa, cash and money order. Visa is a proud sponsor of the NFL and the Cleveland Browns, and is the only card now accepted by the Browns. Available for pickup after 9:00am on gameday at the ticket office will call windows located on the South side of the Stadium. Customer must present actual credit card, confirmation number, and photo ID. (888) 891-1999 (toll free)(440) 891-5050 Mon-Fri: 9:00am - 5:00pm Opens 9:00am on game day WHEELCHAIR ACCESS: Available through TM HEARING IMPAIRED: Assistive listening devices are available at any Guest Services booth located on all levels of the Stadium. A valid drivers license and/or major credit card will need to be utilized as a deposit for the equipment. ELEVATOR ACCESS: Elevator service is provided for our guests who require use of an elevator to access their seating area.
read moreOrders placed through Ticketmaster have standard delivery options available, including mobile delivery, standard and UPS mail. Will Call pickup is available day of event only. Please bring valid, corresponding ID with you for collection. *Please note that Print-at-Home is not be available as a delivery option for this venue. To speak to a customer representative for the Fiserv Forum Ticket Office, call (414) 227-0511. Representatives are available Monday-Friday 9AM to 5:30PM. Alternatively, you can email at ticketing@bucks.com and a Ticket Office representative will get back to you within 1 business day. To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance with ADA Seating, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist. For General Assistance with Ticketmaster tickets call 1-800-653-8000 to speak with Ticketmaster Customer Service The Ticket Office is open on event days from 12:00pm (or 3 hours prior to event, whichever is earliest) until approximately 1 hour into the event, and on Saturdays from 12:00pm until 4:00pm. The Ticket Office is closed on non-event weekdays. The Ticket Office is located next to the main entrance to the arena, adjacent to the plaza (Vel R Phillips and Juneau). Any questions can be directed to our main line (414 227-0504 from 10AM-4PM.) To book ADA seating for all events at Fiserv Forum, click the ADA icon on the event page on Ticketmaster.com. If you need further assistance, please call Ticketmaster at 1-800-877-7575 to speak to an Accessible Seating Fan Support Specialist or 1-800-653-8000 to speak with Ticketmaster Customer Service.
read moreCash, Visa, MC, AMX, Discover & Check (San Antonio area only, with valid TX drivers license or state issued ID) Available for pick up on the day of the show. 2 hours prior to the show. Majestic Theatre does not participate in In-Store-Pick-Up. (210) 226-3333 10am-5pm Monday - Friday Hours Vary Saturday. Call for more info. (Extended hours on performance days) The Majestic Theatre offers accessible seating for patrons in wheelchairs and seating for patrons with limited mobility. In addition, for the Broadway in San Antonio performances there is Close Captioning provided on Sunday matinees.
read moreThink and Tinker Young Computer Scientist marries software (coding) and hardware (mBot, Makey-Makey, micro:bit) and is a collaborative platform for students to be little Mathematicians and Scientists. The nature of this course is one that is of experimentation in the STEM (Science, Technology, Engineering, Mathematics) field and of endless possibilities waiting to be discovered! We have 12 different badges for students to collect and advance their coding abilities. This class will expose students to diverse fields of application for coding. You can join us anytime throughout the year. Collect your exclusive badges today and after clinching 4, 8 and 12 badges, win an assortment of mystery gadgets! (Greater prizes await with more badges collected) There are also secret missions for our aspiring researchers. Want to find out more? Check out our FAQs. "Caleb enjoyed the course so much.. He is greatly inspired and created a new game today.. He could also articulate what he has learnt." - Trionna, Caleb’s Mother Term Fees: $695 / Term (3 Months)
read moreConférence : L'éclatement des pratiques dans les années 1960 et 1970 Pour la saison 2019-2020, les conférences de Connaissance des Arts sont consacrées à l’Art moderne ! Rendez-vous dans l'Auditorium de Connaissance des Arts au 10, Boulevard de Grenelle Paris 75015 (métro Bir-Hakeim) de 18h30 à 20h00, le 23 mai 2019, pour assister à la conférence : L'éclatement des pratiques dans les années 1960 et 1970 - 25 juin 2020 Plus d'infos sur : www.connaissancedesarts.com/conferences Contact : web@cdesarts.com
read more(Break in 17-18 Oct., 2020) APICS New CPIM Part 2 - (4 in 1), including traditional MPR, DSP, ECO, SMR Module 1: Strategic Management of Resources (SMR) Developing a Business Strategy Gathering and Analyzing Internal/External Information Where Will We Compete? How Will We Compete? Sustainability and Strategy Business Planning Aligning the Operations Strategy Infrastructure Module 2: Master Planning of Resources (MPR) Demand Management Sales and Operations Planning Master Scheduling Distribution Planning Module 3: Detailed Scheduling and Planning (DSP) Inventory Management Materials Requirement Planning Managing Projects Detailed Capacity Planning Planning Procurement and External Sources of Supply Module 4: Execution and Control of Operations (ECO) Execution of Operations Scheduling and Authorization Quality, Communication and Continuous Improvement Design Concepts and Trade-Offs
read moreCourse Description: Help desk professionals and support center analysts provide frontline support and act as the primary contact for customers. It is important that these service desk professionals provide the highest quality customer care with every interaction. HDI Support Center Analyst (HDI-SCA) training focuses on help desk strategies for effective customer service, emphasizing problem-solving and trouble-shooting skills, call-handling procedures, incident Management, communication skills, and an introduction to ITIL® Processes. Course Topics: Module 1 : The Evolution of the Support Center ● The Evolution of the Support Center ● The Role of the Support Analyst ● The Support Center’s Role in the Business Module 2 : Strategic Framework ● Strategic Perspective ● Service Level Agreement ● Standard Operating Procedures ● Business Alignment Module 3 : Service Delivery Methods and Technology ● Service Delivery Methods ● Telephony Systems ● Service Management Systems Module 4 : Support Center Processes and Operations ● Best Practices for IT Service Management ● ITIL Service Support ● Security Management ● Knowledge Management ● Quality Assurance Module 5 : Call Handling Procedures ● Total Contact Ownership ● Procedures for Call Handling ● Service Management Systems Module 6 : Communication Skills ● Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module 7 : Problem-Solving and Troubleshooting Skills ● Problem-Solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Customer Service Skills ● Root Cause Analysis Module 8 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude ● Managing Your Time ● Managing Your Career Learning Goals: ● The Process of incident Management, from detection and recording to closure. ● Critical thinking skills to resolve incidents quickly and consistently. ● The importance of total contact ownership. ● An awareness of the core help desk Processes and Best Practices used in service and support centers. ● Valuable active listening skills and effective communication strategies. ● Proven techniques for improving customer interactions. ● Effective support center strategies for managing difficult customers. Course Agenda: Day 1 Module 1 : The Evolution of the Support Center ● The Evolution of the Support Center ● The Role of the Support Analyst ● The Support Center’s Role in the Business Module 2 : Strategic Framework ● Strategic Perspective ● Service Level Agreement ● Standard Operating Procedures ● Business Alignment Module 3 : Service Delivery Methods and Technology ● Service Delivery Methods ● Telephony Systems ● Service Management Systems Module 4 : Support Center Processes ● and Operations ● Best Practices for IT Service Management ● ITIL Service Support ● Security Management ● Knowledge Management ● Quality Assurance Day 2 Module 5 : Call Handling Procedures ● Total Contact Ownership ● Procedures for Call Handling ● Service Management Systems Module 6 : Communication Skills ● Communication Process ● Cultural Sensitivity ● Vocal Elements ● Active Listening ● Incident Documentation ● Writing Skills Module 7 : Problem-Solving and Troubleshooting Skills ● Problem-Solving and Types of Thinking ● Questioning Skills ● Solve Incidents with IMPACT ● Additional Customer Service Skills ● Root Cause Analysis Module 8 : Maximizing Effectiveness ● Your Customer’s Psychological Needs ● Handling Conflict ● Handling Difficult Customer Behaviors ● Stress Management ● The Power of a Service Attitude ● Managing Your Time ● Managing Your Career Who can Attend? ● Frontline technical support staff who need to learn the critical steps required to effectively manage and prioritize incidents and reduce escalations, and who need to master the essential customer service skills required to manage difficult customers and improve overall customer satisfaction. ● Individuals who are preparing for the HDI Support Center Analyst certification exam.
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