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ITIL4 Foundation training with Exam

About the Course The ITIL® 4 Foundation Certificate course provides comprehensive first-level training for anyone involved in provision, support, or delivery of IT-enabled services in a modern digital organization. The ITIL 4 Foundation course teaches the fundamentals of the very latest version of the most widely adopted guidance on IT service management (ITSM) in the world. ITIL 4 Foundation introduces delegates to the Service Value System (SVS) which describes how all the components and activities of the organization work together as a system to enable value creation. The ITIL SVS supports many work approaches, such as Agile, DevOps and Lean as well as traditional process and project management, with a flexible value-oriented operating model.   What  will you Learn?   At the end of this course, attendees will have an understanding of the following: Key concepts in the ITIL 4 framework that build upon Lean, Agile, DevOps, and other practices, and how these enable business value to be co-created The seven guiding principles of ITIL 4 ITIL service value system The four dimensions of service management The ITIL practices, with a focus on 18 of these, of which 7 will be covered in detail   Course Delivery Options:  Classroom based Training or Live Virutal Training Target Audience This course is aimed at all levels of IT professionals, customers, and users involved in the provision or receipt of IT Services in any organisation. Course Materials:  Accredited Study guides, sample questions Course Duration Two or three days Course Agenda in Detail Key Concepts of Service Management Service Utility Warranty Customer User Service management Sponsor Key Concepts of Value Creation Cost Value Organization Outcome Output Risk Utility and Warranty Key Concepts of Service Relationships Service offering Service relationship management Service provision Service consumption Seven Guiding Principles Focus on Value Start Where You Are Progress Iteratively with Feedback Collaborate and Promote Visibility Think and Work Holistically Keep it Simple and Practical Optimize and Automate Four Dimensions of Service Management Organizations and People Information and Technology  Partners and Suppliers Value Streams and Processes Components of the ITIL Service Value System Plan Improve Engage Design & Transition Obtain/Build Deliver and Support ITIL Practices General Management Practices Service Management Practices Technical Management Practices How Key ITIL Practices Fit within the Service Value Chain Continual Improvement Change Control Incident Management  Problem Management Service Request Management Service Desk Service Level Management 

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Dallas Cowboys vs. Cincinnati Bengals

Cash, MC, Visa, Amex Will Call Will Call is available at AT&T Stadium Ticket Office locations at Entry A on the northeast side of the stadium and at Entry F on the southwest side of the stadium. Will Call ticket windows open three (3) hours prior to most events. To claim tickets at Will Call, a photo ID and the credit card used to purchase the tickets must be presented. For Cowboys games, only the account holder of record may pick up tickets. A person other than the account holder may pick up tickets from Will Call provided that they present written and signed authorization from the account holder along with a copy of the account holder's photo ID. AT&T Stadium Ticket office: (817) 892-5000 AT&T Stadium/Art Tours Ticket Office: (817) 892-8687 9-5 Monday-Thursday, and 9-4 Friday Accessible Seating in all levels of the venue. ADA/Accessibility AT&T Stadium is committed to guests with disabilities. Our facilities are fully accessible and we provide a wide range of services and amenities for guests with special needs. AT&T Stadium is designed with accessible parking, accessible vehicle drop off areas, power assisted doors, restrooms, concessions, water fountains, ATMs, and seating areas. Guests can receive more information by visiting one of our Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451 or at a Concierge desk located on the club and suite levels. In order to provide maximum flexibility in our wheelchair accessible seating areas, folding chairs will be provided for companion seating. ADA Ticket Fraud ADA ticket fraud includes, but is not limited to, the misrepresentation of a disability. Management reserves the right to take appropriate action regarding misrepresentation, which may result in relocation, revocation of tickets or ejection. Wheelchairs A limited number of wheelchairs are available for transporting guests from the gates to their stadium seating location. Guests are asked to supply their own wheelchair if they need one for the duration of the event. Guests may arrange for wheelchair assistance by contacting an event staff member at any entrance. In addition, wheelchair escort reservations can be made, in advance, by calling the Guest Services Hotline at (817) 892-4161. Guests needing assistance after the event should contact an event staff member, security personnel or visit one of the Guest Services Centers located on the concourse behind Sections 219, 244, 420 and 451. Guests in suite and club areas should contact the Concierge desk on their level to request a wheelchair escort or additional assistance. HEARING IMPAIRED PATRONS -------------------------------------- - Sell Regular Seating - Hearing Impaired Devices and Information Available at Guest Services Centers Located at Sections 219, 244, 420, and 451 or at a Concierge Desk on the Club and Suite Levels

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NBA Play-In Tournament: Lakers v TBD - West Game 1

STAPLES Center does not accept Will Call drop off. Alternate Will Call Procedure (Alternate Pick Up) If a person (other than the person ordering and paying for the tickets) is picking up a Will Call order, the Alternate Pick-Up's name MUST be on the account. To add the name of an alternate pick-up to the account, the original purchaser must contact Ticketmaster Customer Service at 1-800-745-3000, verify their account information and request the addition an alternate pick-up. 213-742-7340 Box office is located on North side of building at 11th and South Figueroa. Box office hours are 10am to 6pm, Monday through Saturday. It is open extended hours on event day. Phone: 213-742-7340 SUMMER HOURS Closed Saturdays and Sundays unless there is an event, the box office will open at 9am on Saturdays or 10am on Sundays only if there is an event. The box office will have extended hours on all event days.

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Sesame Street Live! Let's Party!

Cash, Visa, MC, Discover, American Express Customers can pick up Will Call tickets one (1) hour prior to the show. Customers must present the actual credit card used to place the order and a photo I.D. Will Call is located inside the theater lobby. (315) 435-2121 The Solvay Bank Box Office at The Oncenter is located on the State Street side of The Oncenter War Memorial Arena (760 S. State St.). To purchase tickets or for more information, you can call 315-435-2121. The Solvay Bank Box Office at The Oncenter is open Monday thru Friday from 10:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m. (closed Saturdays in the summer) The Solvay Bank Box Office at The Oncenter is closed on Sunday. During weekend events, the box office will open in the theater lobby one (1) hour prior to the start of the show.

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Luxury & Suite: Miami Dolphins v New York Jets

GENERAL EVENTS: Cash, Visa, MC, Amex and Discover - UNIVERSOUL CIRCUS: Cash only - HURRICANE FOOTBALL at UM Box Office: Cash, Visa, MC, AMEX ($1 service charge on all tickets) GENERAL EVENTS Location : Gate G Hours : 10am Miami Hurricanes Football : Gate F at the Stadium, 4 hours prior to Kickoff (888) FINS-TIX for Miami Dolphins and General Events 1-800-GO-CANES for University of Miami Football 305-341-4701 for the Capital One Orange Bowl For Universoul Circus information 1-800-316-7439 GENERAL EVENTS Mon-Fri 8:30am-6:00pm Sat 10:00am-4:00pm University of Miami Football: 8:30am-5:00pm, Monday-Friday at Hurricane Ticket Office located at the BankUnited Center on UM Campus This is an accessible venue.

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