Mastercard/Visa/AMEX/Cash
Tickets can be collected from the SEC Centre box office on the day of the event from the advertised doors opening time. Please take the credit card used to make the booking and your Ticketmaster reference number
Box Office: 0844 395 4000 Calls will cost 7 ppm plus your network access charge.
Monday - Friday: 9am to 5.30pm Saturday: 9am to 5pm Sunday: closed* *Please note these are the standard opening times of the main SEC Box Office. Out with standard opening hours, the venue box office will be open in line with any events taking place. The SSE Hydro box office opens one hour before doors to the arena opens and closes 30 minutes after the main act starts or at the end of the interval, unless otherwise stated.
Accessible tickets are available to book online, but for larger or more complex groups, please call our dedicated accessible booking line on 0800 952 0110. The venue is easily accessible for visitors with mobility difficulties and accessible needs and currently holds an Attitude is Everything Gold award for access. The first two floors of SEC Hydro are fully accessible with lifts and automated doors. Important: There is no lift to the 3rd and final floor of the venue, there are stairs along with handrail assistance to gain access to this floor. Please take this into consideration when booking tickets. People with mobility issues are recommended to book tickets on the ground, level 1 or level 2 front, as these have lifts to access. All Entry doors East, South and West into the Hydro are wide for easy access. Broad, flat, accessible concourse The venue has multiple accessible toilets and one fully equipped Changing Place with ceiling hoist, changing bed and height adjustable basin. Entry is by RADAR key visitors can use their own or ask a steward to unlock for them. The venue offers a wide range of additional accessibility services, such as sunflower lanyards, sensory packs, infra-red induction loop, etc. For more information visit the venue website at www.thessehydro.com
The Box Office accepts Cash, Visa, Mastercard, American Express and Discover.
Will Call is located at the theatre box office on Canal Street. Tickets held at Will Call can be picked up as early as two and a half hours prior to the event. The customer must present the actual credit card, photo I.D., and the confirmation number.
(504) 287-0351
Mon through Fri 12pm to 4pm excluding holidays
Cash, Visa, MasterCard, American Express, Discover
Day Of Show: Location - TIAA Bank Field Box Office Hours - Varies per time of event The customer must present actual credit card, photo I.D., and Ticketmaster account confirmation number.
(904) 630-3900 (904) 633-2000 - Jacksonville Jaguars
HOURS FOR JACKSONVILLE JAGUARS In Advance: Location - TIAA Bank Field: Hours - Monday - Friday 9am-5pm. Day Of Show: TIAA Bank Field: Hours - varies per time of event FOR ALL OTHER EVENTS: Jacksonville Veterans Memorial Stadium opens Mon-Fri 10am-5pm.
The stadium is an accessible venue.
Cash, American Express, Visa, MasterCard, Discover. ATM machines are located in Chase Square.
Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID. MSG cannot accept third party or “drop offs” from individual patrons.
General Info: (212) 465-MSG1 (6741) or (212) 247-4777 Knicks Information: 1(877) NYK-DUNK. Rangers Fan Line: (212) 465-4459. Liberty Hotline: (212) 564-WNBA (9622). Season Subscriptions: (212) 465-6073. Disabled Services: (212) 465-6034 Guest Relations: (212) 465 - 6225 Group Sales: (212) 465-6100 Lost and Found: (212) 465-6299
Monday - Saturday: 10:00am to 6:00pm **Tickets are not on-sale at the Box Office on the first day an event goes on-sale** The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later. Sunday – Closed If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.
MSG WHEELCHAIR AND TRANSFER SEATING POLICY: Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual's companions. Madison Square Garden (MSG) reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, MSG reserves the right to transfer that individual to other available seating TO ORDER WHEELCHAIR AND TRANSFER SEATING: Tickets for people with accessible needs, subject to availability, may be purchased in several ways: 1) Call Ticketmaster at 866-858-0008 2) Call MSG's Disabled Services Department at (212)465-6115. 3) Visit Madison Square Garden's Box Office (see box office hours above) 4) Order Online with Ticketmaster (select your event from the list to the left) For additional information regarding accessibility at Madison Square Garden or to request any other accommodations, please call MSG's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET. Service Animals Pets are not permitted at Madison Square Garden. MSG has very specific policies related to service and emotional support animals. Please visit www.thegarden.com to obtain more information for admitting your animal. Assistive listening devices (ALDAs) are available upon request. Please visit the Guest Experience Office across from section 117 for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in. Wheelchair Storage: For patrons who wish to transfer to a seat from their wheelchair, we will store your mobility device at the Guest Experience Office. You will receive a claim check for your device. Wheelchair Escorts to Seats: Patrons with mobility impairments who do not have access to a wheelchair may request a wheelchair to transport the individual to/from their seat, free of charge. Please be aware that our personnel cannot remain with you during the event, nor will they allow you to remain in or keep the wheelchair for the duration of the event. In the event a patron requires the use of a wheelchair for the duration of the event, we recommend bringing your own wheelchair or other mobility device. The escort pick-up area is located on the South (toward 31st) side of Chase Square at elevator alcove. Please allow for extra so that you may be accommodated prior to the event start. Simply ask a Guest Experience Representative or a MSG Security Guard for assistance. Elevators: Public elevators are available for use by guests with disabilities and service every seating level
Cash, AmEx, Visa, MC
Pick up tickets one hour prior to the show. Customers must present the actual credit card used to place the order and a photo ID.
(212) 221-1211
Monday - Saturday 10am - 8pm Sunday 12pm - 6pm
CashAmExVisaMasterCardDiscoverDiners Club
Pick-up tickets anytime the day of the show at Window 11. Customers must present the actual credit card used to place the order and two forms of ID, including a photo ID.
Box Office: (212) 465-MSG1 Switchboard: (212) 465-6000
Non-Event Days: Monday - Friday from 9:00am to 6:00pm Saturday from 10:00am to 6:00pm Closed Sunday Event Days:* Monday - Friday from 9:00am to 1 hour after event start Saturday from 10:00am to 1 hour after event start Sunday from 12:00pm to 1 hour after event start *If an event starts prior to standard box office opening time, the box office will open at 9:00am, and stay open until 1 hour after the event start time.
Inquiries or requests concerning accessibility should be directed to the Accessible Services Department for Madison Square Garden at (212) 465-6034.