Cash, Visa, MasterCard, American Express, Discover Please show Credit Card used to place the order & a valid photo ID. Will Call opens 1 hour prior to curtain. 410-752-7444 When there is no show: Monday - Saturday 11am-3pm When there is a show: Monday 11am-3pm Tue-Sun 11am through intermission. Accessible Seating, Open Captioning and Sign Interpreting Services Please call 410-752-7444 or visit: http://baltimore.broadway.com/Accessibility
read moreCash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
read moreDo you impress your customers every time you interact with them? Does your organisation thrive on creating raving fans who buy your products and services again and again? You must go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every single time. In this fun and exciting professional development course you'll learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your promises. The PD Training Customer Service course is fun and effective and will improve the way you approach delivering service to your clients. This course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth. Learning Outcomes Explain what customer service means in relation to internal & external customers Recognise how one's attitude affects service standards Master ways to develop & maintain a positive, customer-focused, attitude Develop needs analysis techniques to better address customer needs Apply outstanding customer service techniques to generate return business Practice techniques for developing good will through in-person customer service Formulate techniques for service excellence over the phone Gain insight to connecting with customers online Master techniques for dealing with difficult customers Acquire tools for recovering difficult customers Understand when to escalate an issue Course Outline Customer Service Training Course - Lesson 1Brand Ambassador or Brand Assassin? What is customer service? Customer Behaviour Why Customers Leave The Benefits of Brilliant Customer Service Reflection Customer Service Training Course - Lesson 2Customer Diversity Cultural diversity and the global customer Generational differences Reflection Customer Service Training Course - Lesson 3We choose to serve Customer Empathy Principles of great service Reflection Customer Service Training Course - Lesson 4Communication – the key to great service Listening Writing Personal Style Reflection Customer Service Training Course - Lesson 5Navigating the Negatives Learning from worst-case scenarios The Steps of Acknowledgement Handling Tough Situations Reflection Customer Service Training Course - Lesson 6Creating a Service Culture Management Focus What can you do? Living the Culture Reflection Customer Service Training Course - Lesson 7Reflections Create an Action Plan Accountability equals Action
read moreVisa, Mastercard, American Express, Cash All will call can be picked up at the main box office or ticketing kiosks on the southwest corner of the ballpark during regular business hours. Ticket office information line-(602)514-8400 Main Number-(602)462-6500 SMG/SAA Ventures, LLC-(480)994-0471 Hours: Monday-Friday 9:00-5:00 and Event Days only Location: Main Ticket Office-Southwest corner of ballpark on 4th St. and Jackson. Additional Ticket Windows-Gate K Northeast corner of ballpark-near 7th St. on Jefferson The Box Office opens for the winter season TBA Accessible Seats are reserved for individuals with accessible needs. These seats are restricted to no more than six (6) companions. If someone is wanting more than the allowed limit, please have them call the Box Office at 602 514-8400. Only 1 companion is guaranteed to be in the same section as the guest, depending on availability.
read moreCash, American Express, Mastercard, & Visa. Will Call is located at the Box Office. Box Office Telephone: 323-468-1770 The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
read moreThe Box Office accepts MasterCard, Visa, Discover, American Express, and Cash. Box Office Phone Number: (313) 471-7929 The Xfinity Box Office at Little Caesars Arena is open Monday thru Friday, from 11:00am to 5:30pm, and also on Event Days from 11:00am until Intermission.
read moreIf you’ve ever experienced the joys of the London commute or worried about the carbon footprint of a summer getaway, you may have wondered what the future of transport might deliver. Well now is your chance. Travel over to Imperial in February to meet the scientists and engineers exploring the probabilities of our future mobility. About Imperial Lates Imperial Lates celebrate the latest in science and engineering at Imperial College London - bringing the public together with world leading minds in their respective fields, who not only love what they do, but also love sharing their work with new audiences. A perfect evening's entertainment for adults of all ages and backgrounds. Anyone with a curious mind is welcome to get hands on with our research, brought to life through live demonstrations, creative workshops, interactive experiments and inspiring talks. Pick the brains of the people behind the ideas, innovations and breakthroughs to discover how their work could impact our society and change our futures. Throw in a bar and some of the world's most extraordinary and pioneering scientists and engineers and you have the recipe for a free, fun and engaging night out in the heart of London. Sign up to explore the future though the science of today!! Make sure you pre-register for your chosen event to receive a preview of the full programme of live demonstrations, workshops and talks, and help us track attendance numbers. Please note that registration alone does not guarantee seats for our talks, tours or workshops. However those who have pre-registered will be given the first opportunity to book places on anything with limited spaces.
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