Cash, Visa, Mastercard, American Express, Discover, money order, check (no checks accepted within 10 business days of an event)
Located at dedicated Will Call windows at venue box office. Tickets available for purchase beginning 2 hours prior to event. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
919-861-2300 Event Line 919-861-2323 Box Office
Mon-Fri 10am-6pm Sat 12pm-4pm Sun closed unless event is taking place, details below. Summer hours: Monday through Friday 12pm-5pm Will open at 10am if an onsale is scheduled. Closed Saturday and Sunday normally Only open on a Saturday or Sunday if an event or on sale is scheduled. Saturday morning on-sale schedule will be 10am - 1pm. On event days the box office will be open through the start of the event. On event Sundays it will be open 12pm through the start of the event. Box office is located at south end of building directly across from Carter Finley Stadium
Wheelchair accessible seating and mobility impaired seating are available in all levels of the arena and at all price levels. Lower level seating is located along sides and ends, club level seating is located along ends, and upper level seating is located along sides, corners, and ends. Sight and hearing impaired seating is available in the lower level corners.
Visa, MasterCard, American Express, Discover
(813) 301-2500 Amalie Arena Ticket Office (813) 301-6700 Accessible Seating Line
Day of Event: 3 hours prior to the ticketed time. Hours may vary based on event. Please call (813) 301-2500 for specifics..
This is an accessible venue. For additional information, please visit www.amaliearena.com/arena-info/accessibility.
Course Description:
This 2-day course equips the participant with the ability to lead a process assessment project based on the TIPA framework. The course enables participants to collaborate with executive and top management to define the scope, select the class of assessment and plan of an assessment project, and define the project assessment team structure. The participants will be able to use the TIPA tools to monitor progress throughout the project lifecycle, ensure quality of the assessment and present results and recommendations to all relevant stakeholders.
At the end of this course, participants will be optimally prepared to take and pass the TIPA Lead Assessor Exam and become a TIPA Lead Assessor. Please note that to become a ‘Certified TIPA Lead Assessor’, evidence of experience has to be provided to the TIPA governing body (See section ‘Providing evidence of experience’ on page 3)
Course Topics:
● Course Introduction
● Organization of a TIPA Assessment Project
● Responsibilities of the Lead Assessor
● Definition Phase
● Preparation Phase
● Assessment and Analysis Phases
● Results Presentation Phase
● Assessment Closure Phase
● Improvement Cycle
● LUNCH
● Mock Exam
● Exam
Learning Goals:
Upon completion of this course and examination, the participant will gain the following competencies:
● Explain the TIPA assessment methodology and the classes of assessment to
● executive/top management and generate buy in
● Provide the cost of the assessment, using TIPA workload estimation tool (for external consultants)
● Define the scope of the assessment project along with the top management representatives
● Define the structure of the assessment team (roles and responsibilities) and assemble the assessment team
● Provide guidance to the Assessment Coordinator and together with him/her, identify the Interviewees
● Create the assessment project plan, monitor progress, send regular progress update to key stakeholders
● Define the interview plan
● Review the SWOT (Strength, Weakness, Opportunity, and Threat) analysis, recommendations and reports created by the TIPA Assessors and integrate into the Assessment Report
● Present results of the assessment and recommendations to the top management and key stakeholders
● Close the project, review if objectives are met, create lessons-learned log, and plan for improvement of the process assessment process
● Articulate, in detail, the 6 phases of the assessment project
● Use all tools in the TIPA toolbox to perform any or all of the above activities
Course Agenda:
Day 1
Course Introduction
● Organization of a TIPA Assessment Project
● (includes Assignment 1: TIPA Roles
● Assignment 2: Categories of Tools
● Assignment 3: Toolbox overview
● Assignment 4: Classes of Assessment)
● Responsibilities of the Lead Assessor
● (includes Assignment 5: Discover Tool T4 in Toolbox)
Definition Phase
● (includes Assignment 6: Select processes to be assessed
● Assignment 7: Discover Tool T2
● Assignment 8: Discover Tool T5
● Assignment 9: Discover Tool T6
● Assignment 10: FinTRUST – Context Discovery
● Assignment 11: Discover Tool T9
● Assignment 12: FinTRUST – Scope Agreement)
LUNCH
● Preparation Phase
● (includes Assignment 13: Discover Tool T11
● Assignment 14: FinTRUST – Prepare the Process Rating Sheet
● Assignment 15: Discover Tool T13
● Assignment 16: FinTRUST – Interview Plan
● Assignment 17: FinTRUST – Kickoff meeting)
Assessment and Analysis Phases
● (includes Assignment 18: Discover Tool T15)
● Homework (review of day’s material)
Day 2
Results Presentation Phase
● (includes Assignment 19: Discover Tool T16
● Assignment 20: Discover Tool T17
● Assignment 21: FinTRUST – Overall Profile
● Assignment 22: Discover Tool T18
● Assignment 23: FinTRUST – Results Presentation)
Assessment Closure Phase
● (includes Assignment 24: Discover Tool T19
● Assignment 25: Discover Tool T20)
● Improvement Cycle
LUNCH
● Mock Exam
● Exam
Who can Attend?
The TIPA Lead Assessor course will be of interest to:
● Certified TIPA Assessors who would like to lead TIPA assessment projects
● Assessors (CMMi, ISO/IEC 15504 etc.) who would like to use the TIPA methodology to lead process assessments
● Individuals who play a role in assessing and improving processes in an organization and who would like to organize TIPA process assessment.
● Individuals who participate in ITSM implementations in organizations and who are interested in organizing TIPA assessments to measure ITSM process maturity for capability determination (either in a supplier selection process or as a benchmarking tool)
● Individuals who are looking for a turnkey-solution for process assessment to estimate the ROI of ITSM implementations in organizations.
● Individuals in typical roles (but not limited to): Senior Consultants, Project Managers, Quality Managers, Process Owners, Auditors, process improvement consultants
Imagine walking in clouds.Imagine everyone dancing till dusk.Imagine everything coloured.Imagine the Rain Dance Colour Festival.
#ColourItUp #RDC2020
WHAT YOU CAN EXPECT AT THE FESTIVAL
UNLIMITED COLOUR PLAY IN THE JAGUAR DEN
UNLIMITED COLOUR PLAY IN THE RIVER DOLPHIN LAND
THE JAGUAR DEN - ENTER TO DANCE AND ROAR IT UP TO THE MAXI!
10 HOURS OF NON-STOP FESTIVAL VIBES
LIVE MUSIC & FESTIVAL PERFORMERS ON THE JAGUAR STAGE
INT'L DJS MIXING THE HOTTEST TRACKS FROM AROUND THE WORLD
HUGE COLOUR BURSTS, CONFETTI BLASTS AND INDOOR FIREWORKS
RIVER DOLPHIN LAND - FUN AND FROLICS FOR FAMILIES AND KIDS
IMMERSIVE VISUALS DESIGNED FOR THE RDC FESTIVAL
EXPERIENCE THE TROPICS STREET FOOD FOREST
GUARANTEED TO LEAVE COLOURED UP!
COLOURING ON 14th March 2020 in MANCHESTER
ACCESS TO THE RDC FESTIVAL & TICKETING
PHASE ONE - SOLD OUT - (Yes they have gone to the hideout!)
PHASE TWO - ON SALE NOW! (Are you ready to roar it up?)
Adult: £48 (+ booking fee)Student: £33 (+ booking fee. Valid Student ID Required)Age 12 to 17: £21 (+ booking fee)Under 11: £11 (+ booking fee)
PLEASE READ
Please note that Phase One tickets are now sold out. Therefore Phase Two tickets are our lowest cost option for the festival. Therefore we recommend you purchase your tickets as soon as possible!
All Standard Entry Tickets include Entry to the Rain Dance Colour Festival and personal Colour Pack. Please note that once Phase One allocation is sold out, Phase Two pricing will apply. Once Phase Two allocation is sold out, Phase Three pricing will apply.
VIP UPGRADE PACKAGE - STILL ON SALE #ColourItUp
Adult or Student - VIP Upgrade Package: £50 + booking fees as applicable
Age 17 or Under - VIP Upgrade Package: £27 + booking fees as applicable
Includes: Access to the VIP Area, Official Rain Dance Colour T-shirt, Additional Colour Pack, Dedicated VIP Hosts in the VIP Area and VIP Entrance to the Rain Dance Colour Festival.
The VIP Upgrade Package is only valid with a Standard Entry Ticket. Please note that a standard entry ticket must be purchased alongside the VIP Upgrade Package. This will then allow you access to the VIP Area and associated benefits.
#ColourItUp #RDC2020
RDC FESTIVAL AMBASSADORS
PARTNERSHIPS - Email info@rdcfestival.com
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.
Visa, Mastercard, American Express, Maestro, Cash.
Collection from The O2 main box office is on the day of the event from 2 hours before event doors opening time (see ticket for details). Purchasing credit card and Ticketmaster booking reference number are required for collection. Letters of authorisation are not accepted for collections or duplicate ticket collections.
Accessible Seating: The O2 operates a dedicated disabled access booking line. Contact: Tel: 020 8463 3359 Typetalk: 18001 020 8463 3359 Email: access@theo2.co.uk Monday to Friday: 09:00 – 19:00 Saturday to Sunday: 10:00 – 18:00 For more information on access at The O2 please visit www.theo2.co.uk
Cash, American Express, Mastercard, & Visa.
Will Call is located at the Box Office.
Box Office Telephone: 323-468-1770
The Pantages Box Office opens daily at 10am. NO ONE UNDER THE AGE OF 5 ADMITTED
There is no elevator in the Pantages Theatre. Disabled seating is reserved for the exclusive use of the disabled patron and their companion. The purchase or use of disabled seating locations by non-disabled individuals is strictly prohibited and may result in ejection and/or forfeiture of the ticket price.