Efectivo y tarjetas de crédito.
El área de Will Call se encuentra en la taquilla principal desde realizada la compra y hasta 45 minutos antes del evento.
(55) 55101035 ext. 2131 y 2133
Lunes a Domingo de 10:00 a 18:00 hrs.
Zona B4. (planta baja)
Cash, VISA, Mastercard, AMX, Discover
Located directly at the Box Office. The original purchaser must bring their credit card and a valid form of identification in order to pick up their tickets.
2 hours prior to doors on show nights only
Cash, AmEx, Visa, MasterCard
Will Call and Ticket pickup policies and procedures to be announced.
Phone number to be announced.
Box Office hours of operations to be announced.
Location: Wheelchair accessible and companion seats are available at locations dispersed throughout Nassau Coliseum, offering guests the choice of an array of prices, amenities and lines of sight. Seating locations vary depending on particular events. It is important to indicate when buying tickets if you require wheelchair accessible seating. Service animals are animals individually trained to do work or perform tasks for the benefit of an individual with a disability. Guests with disabilities are welcome to bring their service animals inside Nassau Coliseum. Service animals may not use additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating.
The Box Office accepts MasterCard, Visa, Discover, American Express, and Cash.
Box Office Phone Number: (313) 471-7929
The Xfinity Box Office at Little Caesars Arena is open Monday thru Friday, from 11:00am to 5:30pm, and also on Event Days from 11:00am until Intermission.
Course Description:
This course is designed as a management workshop focused on the strategic level use of best practices to guide service management improvement.
ITIL and COBIT are two of the most widely adopted frameworks for supporting IT governance and management improvement initiatives and when used together as complementary tools can provide an even more powerful solution to an organization’s service management needs.
The course tackles the challenge of “business and IT alignment” and how to engage management and business users in the design and effective operation of IT services.
This course is interactive and thought provoking and includes:
● Group discussions
● Expert videos
● Role plays
● Assignments
● References to the Axelos publication: “Interfacing and Adopting ITIL and COBIT”
● Practical “take-aways”
Course Topics:
Module 1 : Course Introduction
● Let’s Get to Know Each Other
● Course Overview
● Course Learning Objectives
● Course Learning Style
● Course Agenda
● Course Book Structure
Module 2 : Business and IT Context
● Module Learning Objectives
● Module Topics
● The Need for Good Practices
● The ITIL Experience
● The COBIT Experience
● Benefits of Integrating ITIL and COBIT
● Debrief
Module 3 : Governance and Management of IT Services
● Module Learning Objectives
● Module Topics
● IT Service Management Challenges – Group Discussion
● Business and IT Service Provider Relationships – Role Play
● Debrief
Module 4 : Implementation Strategy
● Module Learning Objectives
● Module Topics
● Aligning Management of Services to Business Needs – Group Discussion
● Using the Goals Cascade – Reading
● Selecting Priority Processes – Assignment
● Debrief
Module 5 : Initiating and Action Plan – The Business Case
● Module Learning Objectives
● Module Topics
● Initiating an Improvement Plan – Group Discussion
● Continual Improvement – Reading and Assignment
● Debrief
Learning Goals:
● Understand the context of business and IT alignment.
● Identify the benefits of aligning the COBIT5 and ITIL frameworks.
● Identify the business risks of IT services.
● Identify the drivers affecting service management.
● Explain how to align IT services with enterprise objectives and risks.
● Explain how to use the COBIT 5 goal and risk cascade.
● Analyze how to prioritize and focus on critical process areas.
● Understand how to drive and initiate an improvement plan.
● Recognize drivers/pain points for improvement.
● Explain continual improvement and the need to monitor benefits.
Course Agenda:
Day 1
● Course Introduction
● Business and IT Context
● Governance and Management of IT Services
● Implementation Strategy
● Initiating an Action Plan the Business Case
Who can Attend?
The course is aimed at business and IT management and encourages interaction and the exchange of practical insights and approaches.
Like a Hollywood Star or an Oil Tycoon, Triple M takes you for a New Year Celebration in Paris you will never forget.
PLEASE NOTE:
THE TICKET YOU BUY $300 ON EVENTBRITE IS JUST A "HOLD MY SPOT TICKET" AND IS NOT THE TOTAL PRICE OF THE TOUR.
Price based on double occupation is from $4999USD.
Visit www.triplemtours.ca/vip-nye-2019-2020 for details.
The price DOES include the following:
Private Transfers between CDG and hotel.
Hotel 5* in the Champs Elysees district
All breakfasts (6), 5 dinners
Dinner Cruise tickets on a Seine River Boat.
Cabaret entrance and dinner
Unlimited (all zone) 7-day Public transport and Museum Pass
Access to all locations mentioned & guided tour in English for several of them
Access to the Eiffel Tower’s 2nd floor
Transport by Luxury Coach Bus when and where possible
The price DOES NOT include:
Airfare before the start and end of the Tour.
Alcohol (except Champagne on the 31st on the Champs Elysees)
Personal purchases